I stayed in the hotel for 3 nights with my family. The external looks of the hotel is quite not bad. Hotel comes with connecting rooms.
I was happy with the hotel until the 2nd night where my family requested for the massage service in the hotel. We paid for 2 hours massage for my family in the hotel room. The masseurs kept going to the washrooms and talk on their handphones and they leave 1.5 hours later. They insisted on the 2 hours massage fee.
I've checked the things in the mini bar every night of my stay to ensure the house-keepers do not take any of the things there. However, on my check-out day, the receptionist insist that my family took some drinks in the mini-bar during my stay where none of my family member did it. The receptionist talked back saying "Why do you all talk to me like that? It's not me who say you took the drinks, is the house-keepers. You better stop it if not I'm going to detain your passports." I really don't get it why is there such rude service.
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