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“Stay away!”

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Diamond Plaza Hotel
Ranked #66 of 95 Hotels in Hat Yai
Reviewed July 5, 2011

This is a very bad hotel. When we checked in, were met this very sleepy looking bell boy. The staff behind the reception counter acted like they can't see us. Nobody smiled or welcomed us.

The room looked very tired with rusted bathroom floor. The carpet in the room was dusty. The queen size bed was very uncomfortable.

When we wanted to checked out the next day, they tried to charge us for the missing glass. The glass was still in the room. Very bad hotel. Please stay away!

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank gajah_pink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 - 53 of 63 reviews

Reviewed March 15, 2011

We had a 2 day 1 night family trip to Hatyai, Thailand in Feb 2011. A friend recommended Diamond Plaza so we decided to try it. For RM 90/night, the hotel was living up to its price tag. Rooms are not cleaned properly and very dusty too. Toilets need major upgrade! Lights are really dim as well. We even found a dead cockroach as well as a live one.

The staff are not very helpful and speak english but not very fluent. We had this incident where we were checking out and the cleaners was checking out the room to see if we had consume anything from the mini bar. There was 2 bottles of water (which is free of charge) that the cleaners claimed the bottle was missing. We kept telling them that it is in the dustbin but they kept saying it wasn't there and wanted to charge us for it. Of course we did not pay them and we insisted that we will go up to the room and find the bottles. True enough we found the bottle in the dustbin!

After checking out, we went to check out Asian Hotel just beside/opposite Diamond Plaza out of curiosity. To our surprise, it charges about the same rate but the hotel looks much much newer and cleaner! Will definitely try out Asian Hotel the next time I visit Hatyai.

  • Stayed: February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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3  Thank aaronkxc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2010

I was droped off in town by bus from Krabi, found a motorbike taxi and had to pay Bht100 about £2.00 as i did not know where the hotel was in relation to the town. Found out later that the normal fare is about 50/60 Bht.
As i say hotel is quite a way from town but this is not a bad thing.
Room was very nice with decent bathroom, no safe in room and no tea or coffee making stuff.
Breakfast was pretty good, i like Thai breakfast and there was a decent selection.
Internet in lobby Bht100 for 24Hrs so not bad.
Very average massageBht420 Hr
I did not have evening meals at the hotel but they looked very good value, and the beer prices were very good in the restaurant.
Also very good evening entertainment.
Karoke bar available but empty when i went there and everything in the lobby bar was expensive but very nice to look at.
Surat Thani has got a great night market an absolute must to see and a great eating experience, well worth jumping onto a motorbike taxi .
All in all a good hotel for a short stay..
One draw back was there are no signs in English to tell you where anything is ie pool fitness centre ,lobby bar etc.,

  • Stayed: January 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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2  Thank oesdog3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2017
Google Translation

  • Stayed: June 2017, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank JakkritPi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2017
Google Translation

  • Stayed: January 2017, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Lars N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2016
Google Translation

Stayed: August 2016, traveled on business
Thank wayfarer134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2016 via mobile
Google Translation

Stayed: July 2016, traveled with friends
Thank mmyojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Diamond Plaza Hotel

Address: 62 Niphat Uthit 3 Rd., Hat Yai 90110, Thailand
Location: Thailand > Songkhla Province > Hat Yai
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #66 of 95 Hotels in Hat Yai
Price Range: $31 - $43 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Diamond Plaza Hotel 3*
Number of rooms: 300
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