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“Service to be improved”
Review of Asian Hotel Hatyai

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Asian Hotel Hatyai
Ranked #24 of 96 Hotels in Hat Yai
Reviewed November 15, 2013 via mobile

Spent 3 nights here.. the toilet flush was leaking. There was no hair dryer provided, ok fine..when I requested from the hotel staff, I was being informed that all hair dryers were finished borrowed to customers! Huhh..
We forgot to bring the multiple plug for phone charging (socket type in thailand is different from our country), and again, we tried to borrow from the reception, unfortunately they also do not have that ...
Luckily, there is free wifi at the lobby area. Sometimes the connection was not stable and cannot be connected.

  • Stayed: November 2013
    • Value
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    • Cleanliness
    • Service
3  Thank Orange83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asianhotel, ผู้จัดการ at Asian Hotel Hatyai, responded to this reviewResponded April 4, 2014

Dear!

We so sorry for the past mistakes and now we have new updating in many part of hotel also reservation and standard greeting to guests.
However, we so thank you on your kindly reserved here.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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36 - 42 of 66 reviews

Reviewed October 19, 2013

This hotel has an old wing and a new. We stayed in the old wing and it is as the description suggests, 'old'. The room is not too bad it's clean, however the bed is very hard and quite uncomfortable to sleep on.

The restaurant offers ok food with interesting entertainment. Probably not the most suitable for children. If it is a family trip you are going on, not the hotel for you even if you are on a budget.

Stayed: October 2013, traveled with family
1  Thank FaQua Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

First impression of the hotel is good. Friendly staffs. The room condition is good and environment is also good. Located near the central Hatyai city, just a few minutes walk away from the Lee Garden Plaza, and have alot of street shops during day and also night. Provided towel was clean and toiletries are not very grand , but just good.

pros:
1) Friendly staff
2) Clean room
3) Central location
4) Cool air conditioning
5) Cosy and nice lobby with Malaysian newspapers daily

cons:

1) Bathroom was kind of small
2) The free breakfast lacks of variety ,taste is just average
3) TV channels provided mostly in Thai
4) Must pay for WiFi if want to use it in room
5) Small sized elevator

Overall , I was moderately satisfied for the price i paid which was around rm330 for 3 person, with extra bed for 2 nights.

Room Tip: book through Agoda for cheaper price.
See more room tips
  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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1  Thank ragu91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

The room is clean, comfortable for 2 persons, quite spacious, located at town center, quite a number of shopping spot located nearby this hotel. The staf quite ok, just looked at us while we carry our luggage on our own without any offer to assist.

  • Stayed: September 2013
    • Value
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    • Rooms
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Thank Dosrizal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Great room at great value. At about THB 2200 per night for a family of four, the room is perfect. The housekeeping team is very efficient and clean, changing our towels and replenish the complimentary coffee, tea and mineral water daily. Although the bathroom is a tad bit small but we managed just well. Room may appear to be a bit rundown but there is no smell. Had good sleep through out the 2 nights. Pretty sound proof from the 6th floor.

Hotel's location is very central. To the right, it's towards the tourist belt. To the left, it's where the locals hang out - morning and night market.

The receptionists were very helpful and have pleasant personalities.

If you wish to relax at the lobby while enjoying WiFi service in the evening, it is advisable to bring along a pair of ear plugs. Middle age groups would throng the lounge and sing their hearts out on stage. Some are good singers but most are kind of awful.

For those who plan to surf the hotel's WiFi, please be cautious when accessing your emails or confidential websites. I had my email account hacked just after I left the lobby.

As for the hotel's breakfast, I would advise you to skip it and head to the nearby local market.

Room Tip: Request for rooms in the new wing.
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  • Stayed: July 2013, traveled with family
    • Value
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    • Sleep Quality
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1  Thank BelindaT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2013

I check in room are the 2 rooms connecting at level 8, my first impression felt that this hotel so desolate! Not because these 2 connecting rooms don’t have window, it’s because the rooms are too old & not upkeep the mattress, not carpet flooring & found the bath tub also very dirty. Therefore, I requested to change to normal standard room with the window on the same floor.

I am not happy that why this hotel never switches on the corridor light especially beyond the unoccupied rooms will let people felt uneasy in the dark! And the service they provided also very poor.

The only good things- near the Lee Garden Plaza, few minutes walk to Kim Yong Market & night market.

What I still enjoyed - is my breakfast with the simple buffet provided what i can't forget is their seafood porridge & Thai fried rice.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank myting99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

The last place hotel u wanna be in hatyai after tired shopping. The only great about this hotel only location. Other nothing almost minus in my score. We stay at junior suite hotel and end up with broken electricity during night. And the rooms so small for junior suite and also smelly. So overall my score minus minus minus. The breakfast super boring much better u hve your breakfast at kopitiam. They over more various menu n very cheap.

Stayed: August 2013, traveled with family
1  Thank kue-mochi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Asian Hotel Hatyai

Address: 55 Niphat Uthit 3 Rd. | Hat Yai, Hat Yai 90110, Thailand
Phone Number:
Location: Thailand > Songkhla Province > Hat Yai
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #24 of 96 Hotels in Hat Yai
Price Range: $29 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Asian Hotel Hatyai 3*
Number of rooms: 184
Official Description (provided by the hotel):
Asian Hotel three stars hotel situated on Niphat Uthit 3 road. The comfortable location for transportation and transaction in this Hatyai business center. We have designed that combined decorating of Asian contemporary style, to make you feel convenience and warm of Thai hospitality. ... more   less 
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