Stayed in this hotel many times except last year when the hotel was exploded in a kitchen gas incident massacre. Last week, I tried my luck to stay there again.
The security was tightened, you had to pass a detector gate and if it buzz, they will check you bags, just like the airport. This time, I didn't take a suite, instead stayed in a superior room. It was good. They changed from carpet floor to timber-laminated, which was more hygiene. The WiFi access was speedy, really I cant complain for the price I paid with b'fast (Baht 1350.00/nite).
The only complain was the telephone services. All departments I called answered the phone rudely. No wish, no TQ and no manners. But the line staff was good and polite.
The location is right in the center and offers good view of Hatyai in general from your room's window.More