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“Over-rated and over-priced”

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Teak Garden Spa Resort
Ranked #11 of 109 Hotels in Chiang Rai
Certificate of Excellence
Hong Kong, China
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Over-rated and over-priced”
Reviewed December 27, 2012

While this is not exactly a bad hotel, my wife and I were baffled by the high ranking – 6th of 96 hotels in Chiang Rai – this hotel has achieved.

Inevitably, we are tempted to use the B&B in Chiang Mai at which we stayed for two nights just before coming here as a yardstick for judging this hotel, especially since the B&B is, coincidentially, ranked 6th of 389 Chiang Mai B&B and inns. Here is how the two places compare:

Room rate: A room in this hotel is 25% more expensive than the Chiang Mai B&B.

Location: Both are a little far away from the city centres – the former very near the airport and the latter located in a quiet residential area. To go to the cities, taxi trips have to be arranged – 100 bahts per trip for the hotel and 250 bahts per trip for the B&B.

Room: The rooms for both places are spacious, probably about the same size. The facilities are basically the same, with the exception that the B&B has no TV, which is not really an issue for us but maybe so for others. But when it comes to style, there is absolutely no comparison. The B&B room is much more tastefully designed than the rudimentary hotel room. It is also worth mentioning that the B&B room is a house while the hotel room is part of a building complex.

Breakfast: Again, the B&B wins hands down. The buffet breakfast of the hotel is sumptuous but coarse. The breakfast of the B&B, which is a combination of buffet-style and made-to-order, is much finer. The homemade fruit salad, yogurt and even muesli are something to rave about.
Service: The staff of the hotel are courteous and helpful, but the human touch that the lady owner of the B&B offers aplenty is, inevitably, lacking.

All in all, we cannot say that the hotel is good value for money. The only allowance we can make is that comparing the accommodation of two different cities is like comparing apples with oranges. Or could our expectations have been raised after the preceding positive experience?

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KevinChan_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Thai first
  • Any
English first
Pont-de-Roide, France
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 26, 2012

One beautiful night in Chiang Rai at the "Teak Garden" : rooms are spacious, clean, well decorated (in a Thaï traditionnal style) and romantic...maybe bathrooms are too green !!!
The swimming pool is big and cute. The gardens are so beautiful at night with light lighting everywhere in the park. Great bonsaïs collection in front of the lobby : you need to see it !
In the restaurant, we hadn't a lot of choice and the food was the same we ate in others Thaï hotels during our trip : nothing new, nothing original... You can eat on the terrace, but be careful of the mosquitos : they love that place !

  • Stayed August 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dreyenne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 16, 2012

I and my family, 4 of us stay in Teak Garden Spa Resort on 09 July 2012.
We were informed by the reception that our room has been upgrade to deluxe room without any surcharge. The first impression when we entered to the room was " Wow! the room is so big!", room decorated in Thai style exactly like show in website, breakfast is standard & ok for me.
This hotel is located in a very quite area which is nearby airport.
Overall, this hotel is meet our expectation and we are quite satisfied.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank sam_lyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 21, 2012

I am sure this hotel was lovely a few years ago however a lot has changed since then.Our first impression of the hotel was that we could not believe how amazing it looked at such a cheap price.
We had 10 days in Chiang Rai and had not settled on where we wanted to stay for our trip so we only booked for 3 nights initially. After 1 night we went to recception and told them we would like to book an additional 7 nights after our initial 3 nights (10 nights in total). Paid in full on the spot.
The next morning I went to reception to see if they could help me organise some flowers for my ''special friend'' for Valentines Day. Was then told by reception that I needed to check out of my hotel tomorrow morning. (What ??..hang on...I have already paid in full?? It is not my fault u double booked me. You fix it!! You took my money...you fix it !)
Breakfast. LOL. Breakfast is from 6.30am till 10 am. What a joke. Most days we would get to the breakfast area at about 9.30am only to find all the so called ''hot food'' stone cold. (Not good enough). On 1 morning we arrived at 9.15 am only to find they had already started to pack away all the hot ( read cold) food.
The Rooms. They look lovely and they are lovely except for the noisy air conditioning, the gheckos that live outside your front door every night and the rooms having walls / doors so thin that my partner and I knew exacty what the honeymoon couple were doing next door EVERY NIGHT in detail !!
The Pool. It looks lovely and inviting from the photographs but when actually get up close and look at it you can understand why over 10 nights we never saw anybody swim in it. The ring of green slime at the bottom of the pool was not a good look.
On the positive side...mmmm...cheap price, beautiful rooms, clean (except for the pool scum), staff were ''mostly'' friendly and the location suited us for what we wanted.
Would we stay there again ?? Probably yes....maybe if I take ear pluggs and get to breakfast at 7 am it will be a better experience.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Travelling_man735
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed August 3, 2009

Very quiet and relaxing hotel.
Great rooms and well maintained garden. Beautiful lobby area.
Good food for dinner and breakfast.
Friendly staff but unexperienced and doesn't speak even basic English which can be quite annoying especially when even reception staff can't understand what you want.

Overally very nice and pleasant place.

  • Stayed January 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SlavD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 9, 2009

our guide told us this was a new hotel and to expect some small problems as all the staff were inexperienced. This is certainly what we found. Very seldom were there staff at the reception desk and the dining room staff had no idea how to deal with the public. The food selection for dinner and breakfast was good and diverse but simple things were forgotten each day such as butter and sugar.
The rooms were nice and well looked after but ours had a problem with the hot water, it did'nt exist and no-one was interested in fixing the problem. A cold shower in cold season is not much fun.

  • Stayed January 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stillatit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 1, 2009

We didn't enjoy our stay at Teak Garden - and at the end of our stay we were surprised that so many people gave this place good reviews! We must say the rooms and the setting are pretty - but that is where the good things about this place end. Our first nasty surprise was the noisy rooms. Most standard rooms are connected to the neighbouring room with a thin wooden door - so you end up hearing everything what is going on next doors. And do you really want to hear a screaming child voice and TV noise at 12am when you have to get up at 7am to go on a tour? The whole place is so badly insulated that you can hear noises from other rooms as well. Somehow we didn't expect to be sleeping with earplugs when we are staying in the resort in the middle of nowhere. Breakfast catered only for asian palate - so if you don't fancy noodles and rice for breakfast toast and some fruit was your only choice. The resort is about 10km away from the town centre - but they said there are no taxis and we were taken instead to the highway to catch a bus(!) - it was allright for the daylight but I wouldn't want to be doing this at night! The pillows were extremely high and uncomfortable - I asked for the smaller pillows and was assured that we get new pillows. Nothing happened. We complained again and finally were given comfortable pillows. All those things made sure that we were happy to leave this place behind.

  • Stayed December 2008
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank MickeySydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Teak Garden Spa Resort

Property: Teak Garden Spa Resort
Address: 155 Moo 19, International Airport Rd | Ban Du, Chiang Rai 57100, Thailand
Location: Thailand > Chiang Rai Province > Chiang Rai
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#5 Spa Hotel in Chiang Rai
#8 Romantic Hotel in Chiang Rai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Teak Garden Spa Resort 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Teak Garden Villa And Spa
Teak Garden Villa Hotel Chiang Rai
Teak Garden Hotel

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