I am sure this hotel was lovely a few years ago however a lot has changed since then.Our first impression of the hotel was that we could not believe how amazing it looked at such a cheap price.
We had 10 days in Chiang Rai and had not settled on where we wanted to stay for our trip so we only booked for 3 nights initially. After 1 night we went to recception and told them we would like to book an additional 7 nights after our initial 3 nights (10 nights in total). Paid in full on the spot.
The next morning I went to reception to see if they could help me organise some flowers for my ''special friend'' for Valentines Day. Was then told by reception that I needed to check out of my hotel tomorrow morning. (What ??..hang on...I have already paid in full?? It is not my fault u double booked me. You fix it!! You took my money...you fix it !)
Breakfast. LOL. Breakfast is from 6.30am till 10 am. What a joke. Most days we would get to the breakfast area at about 9.30am only to find all the so called ''hot food'' stone cold. (Not good enough). On 1 morning we arrived at 9.15 am only to find they had already started to pack away all the hot ( read cold) food.
The Rooms. They look lovely and they are lovely except for the noisy air conditioning, the gheckos that live outside your front door every night and the rooms having walls / doors so thin that my partner and I knew exacty what the honeymoon couple were doing next door EVERY NIGHT in detail !!
The Pool. It looks lovely and inviting from the photographs but when actually get up close and look at it you can understand why over 10 nights we never saw anybody swim in it. The ring of green slime at the bottom of the pool was not a good look.
On the positive side...mmmm...cheap price, beautiful rooms, clean (except for the pool scum), staff were ''mostly'' friendly and the location suited us for what we wanted.
Would we stay there again ?? Probably yes....maybe if I take ear pluggs and get to breakfast at 7 am it will be a better experience.