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“Briiliant”

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Laluna Hotel and Resort
Ranked #8 of 109 Hotels in Chiang Rai
Eastbourne, United Kingdom
Level Contributor
256 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Briiliant”
Reviewed August 27, 2013

Fabulous hotel and lovely surroundings. The room we stayed was of a very high standard it was large and very comfortable. The shower room was large and spacious. The bed was very comfortable and big. The surrounding area was very picturesque. Would recommend.

Room Tip: I would chose a deluxe room, well worth the extra money.
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  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Hampo1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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827 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Spanish first
  • Swedish first
  • Thai first
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English first
Malaysia
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed August 20, 2013

This resort is not a high rise building but arranged rows of chalets/bungalows in beautiful well kept gardens and a pool. The superior chalet is big with a "super" king size bed. The pillow and mattress were very comfortable. The bathroom was nicely decorated. However no attached bath tub. The resort gave free internet access in the rooms which worked well and also provided TV with a few satellite channels. The reception staffs could not converse well in English and can be rather rude. For example, they insisted of charging another THB600 for additional bed for my below 12 years old daughter when we say do not want it. At the end of the arguement, the reception staff told us rudely that they will still charge us even we do not want the additional bed!! How undiplomatic. Breakfast buffett spread was good with Western and Chinese food offerred. Overall it is a good hotel to stay in.

  • Stayed August 2013, traveled with family
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Helpful?
3 Thank Magte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, NSW
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 20, 2013

Laluna has beautiful gardens, friendly and helpful staff and a great pool. Unfortunately, the rooms need renovating, the beds need replacing (our room smelled like urine when we arrived and the smell never quite left). We had to keep asking for bathroom toiletries, towels were thin and sometimes stained and the room was sparsely furnished. However, the cheerful staff and the fact that we were there for Chiang Rai, not for Laluna, meant that we still enjoyed our stay. Laluna was not too far from town and we walked everywhere. Chiang Rai has a lively night market - try the hotpots in the Thai "food court" at the market - excellent food and a great experience! We would probably opt to pay a little more for better accommodation next time though.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank PeteNLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 19, 2013

Check out "AtSiam" Hotel website for best prices. Basic Bungalow twin beds including breakfast 1330 baht per night for 2...inclusive taxes etc..

This Hotel is lovely a bit of a walk into town but we all need that, good value..

Room Tip: Can't comment because we always pick the Basic rooms. Here poolside could be some peoples idea o...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank globetrotter131244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tadley, United Kingdom
Level Contributor
549 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed August 10, 2013

We stopped at this hotel for one night on our tour of the Far East. The kids were very enthusiastic about trying out the swimming pool following a long journey from Chiang Mai, but sadly the torrential rain that quickly flooded the town put pay to that idea. In the event we were confined to our bungalow in the tropical gardens. The rooms were comfortable enough and the range of channels on the TV and availability of WiFi at least allowed us to kill some of the time while the heavens opened. We eventually braved a taxi to town, though a boat would have been more appropriate. Sadly the hotel is some distance from the town centre, so if you likewise are confined by the elements, the local options are limited. We tried the hotel bar which was all but empty and somewhat pricey, but then I guess there was little alternative. Breakfast was good, though not spectacular.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Andrew N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canterbury
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 7, 2013

A pleasant resort hotel arranged in bungalows in beautiful gardens and a pool. However, it has all seen better days so the rooms are a bit tired and the furniture rather dated. Our room only had one bedside table which was a pain and the air conditioning was weak to say the least. The staff are friendly but reception staff were not very helpful – eg when asked for a local map they told us to go to the local supermarket and buy one! Breakfast was completely self service – eggs were served in a buffet and not freshly cooked so were greasy and not very pleasant. The coffee was always cold and they often ran out of things.
The hotel offered free internet access in the rooms which worked well and also provided TV with English language films which kept us entertained during rain storms which, given it’s monsoon season, were frequent. We hired motorbikes from the hotel which were fine and gave us independence. All in all an average hotel with some good and some not so good points.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank Omod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramat Gan, Israel
Level Contributor
130 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed August 2, 2013 via mobile

impressive pool within fabulous tropical gardens with the rooms scattered amidst the gardens providing good privacy and romantic surroundings both by day and by night. beautiful lobby. staff at front desk not too kern to help even in a simple task as ordering a tuktuk ride into town . it spoils the overall good impression. we regretted we could only stay overmight.

  • Stayed February 2013
    • Value
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    • Service
Helpful?
Thank yakir1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Laluna Hotel and Resort

Property: Laluna Hotel and Resort
Address: 160 Moo 14 Sanambin Rd. Muang Chiang Rai, Chiang Rai 57000, Thailand
Location: Thailand > Chiang Rai Province > Chiang Rai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Chiang Rai
#4 Business Hotel in Chiang Rai
#8 Best Value Hotel in Chiang Rai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Laluna Hotel and Resort 3.5*
Number of rooms: 79
Official Description (provided by the hotel):
Laluna Hotel & Resort has 79 modern Thai style bungalows that are fully equipped with international standard amenities. When you stay at Laluna Hotel & Resort you will feel like staying in a lush tropical garden. Our warm and friendly staff are always available to assist and help make your stay with us a memorable one. Our facilities include a large lagoon swimming pool, restaurant, buffet breakfast complex and conference center. Laluna Hotel & Resort with its tropical style gardens is both quiet and private perfect for that relaxing getaway and only a 5 min drive or 15 minute walk from the heart of town. ... more   less 
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Also Known As:
Laluna Hotel Chiang Rai
Laluna Resort Chiang Rai

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