We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Early Bird Offer great deal” 4 of 5 bubbles
Review of Laluna Hotel and Resort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Laluna Hotel and Resort
Ranked #8 of 108 Hotels in Chiang Rai
Vancouver, British Columbia, Canada
Level Contributor
177 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Early Bird Offer great deal”
4 of 5 bubbles Reviewed March 5, 2012

We booked our Superior Garden Room Bungalow months in advance and paid half the rack rate. Our room was very nice and close to the beautiful pool Unfortunately we were so busy with tours that we booked throught the hotel that we didn't have time to enjoy it. We pre-booked 2 private tours.. Scenic Mountains and Longneck Village Tour and 1 day 3 countries tour. Both were excellent and our guide was Yai was extemely informative and never pushed us for time. We were able to stop along the way to take pictures of things that interested us and we always travelled at a nice leisurely place.

The hotel was close to the night Market and we enjoyed several reasonable priced dinners there. We also were able to walk to many interesting sights that were close to the hotel. We found the staff very helpful and we were really happy with the quality of service.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

804 reviews from our community

Traveler rating
    195
    396
    155
    42
    16
See reviews for
127
397
50
12
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
London
Level Contributor
174 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed March 4, 2012

We stayed at Laluna for a couple of days.

The first bit of fun was trying to find it - as some of the maps showing the location of the hotel were wrong (we decided to walk from bus station and avoid the TukTuk mafia). I've submitted corrections to Google Maps!

The main attraction is obviously the pool, and this was well maintained with a good stock of towels available throughout the day and a phone for poolside service of drinks and snacks if you want that. There are about 20 bungalows set directly around the pool, but any of the other bungalows are no more than a minute walk from the pool, and all set in very well maintained gardens that are tended to daily. There was a bit of a smell of drains around the pool but I suspect this was a temporary issue.

The breakfast at this place was excellent with an extensive range of western and local foods and a choice of outdoor or indoor dining areas for breakfast.

The room was spacious and had a really massive bed. Nice bathroom and the facilities were adequate. As others have commented there are a few mosquitos that do make their way into the rooms during the day but with the lush gardens outside that are watered daily you can't expect anything else really. The mossies were not a problem for us, we killed a couple didn't need to ask the hotel to assist with sprays, etc.

The hotel did seem to be a little focussed on its policies with a long list of what you shouldn't do in the room. And like other guests have noted they do make you wait at reception when you check out to ensure that nothing is missing from the room (so it's nothing personal!)

The hotel is a pleasant 15-20min walk from central Chiang Rai.

Room Tip: Not sure the extra money for a poolside bungalow is really worth it.
See more room tips
  • Stayed February 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank plunet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed February 20, 2012

Ticked most of the boxes for accomodation - and as we were staying for a week ( the average tourist stay is under 2 days ), was able to bargain down to nearly half price. It's close to town ( walkable as the city's well laid out ) but set off the road so it's quiet with a great garden setting. Have recommended it it others who have been happy with the decision.

Stayed December 2011, traveled with family
Helpful?
Thank BigPicture53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anthonylees
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed February 19, 2012

If we'd paid rack rate this would be a straightforward three out of five, but having oaid about half this (about thb 2000 per night as I recall) it really was pretty good value for money. The resort consists of sixty or so bungalow-type rooms which are basically but comfortably furnished, and of a very good size. Teak floors and furniture, nice lighting, everything working as it should in the bathroom. Reception was well staffed by people who really want to help, and I can't understand other comments about staff being stand-offish. Their English may not always be the best (but will always be better than my Thai) but frankly, as with most Thais I've met, a meeting of the eyes always elicits a smile and a greeting. Despite a bit of a language barrier, with a bit of patience you'll always get there.

The pool is excellent, but not yet particularly warm in February - you have been warned! The pool and all of the pathways and lush planting that encloses them are all really well maintained.

We didn't use the restaurant for anything other than breakfast - which was of a good quality and catered to both local and European tastes. Importantly for me, the coffee was good and strong. Plenty of choice to keep most people happy (if on a breakfast inclusive rate you have to collect a voucher at reception each morning to give to the restaurant)

Safety deposit boxes available behind reception for Thb 50 for the duration of your stay - it's a token amount.

Free wifi throughout the whole site (login details on the back of the bedroom door). Fine for a bit of web browsing and e-mail, but don't expect to be able to stream Netflix over it!

So, why would I have only given it three stars if I had paid the rack rate? There is a fundamental problem with the properties which is that of soundproofing. Whilst the resort is set far enough back from the road for traffic not to be much of a problem (not that busy outside peak times, in any case) noise intrusion was a potential if not real problem. First off, we could hear practically every word shouted by our neighbouring family, which was odd, because the wall between the two properties appeared to be of block construction rather than just stud partition. I suspect the noise was coming through the air conditioning ducts. They were a pretty noisy bunch to be fair, but the age of their young kids meant that we weren't actually bothered too much late evening.

More problematic for our particular bungalow was that the bathroom wall and its extractor fan adjoined what I assume was the laundry of the hotel, and during the day the noise of the large number of women working there was really pretty intrusive. This won't affect more than a couple of properties, I guess (we were in 221), but it was a real problem nonetheless.

So overall, noise issues notwithstanding, great value at what we paid for it, a short tuk tuk into town, well maintained, and at the price a good value semi luxury property.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank anthonylees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, Maryland
Level Contributor
121 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 bubbles Reviewed February 18, 2012

There is much to recommend Laluna. First of all, it does enjoy a pretty good location...not too far from town ( you can walk to the center in about 15 minutes, or tuk tuk for 25 baht) yet far enough away to have an air of serenity. The gardens here are lush and beautiful, and you stay in bungalow type rooms, some more nicely located than others. Opt for a pool view if possible. The rooms are very comfortable, clean and nicely furnished, particularly considering the reasonable prices here. The pool is a wonderful place to relax after a day in the mountains or out biking or trekking, even if it doesn't have a pool bar. The breakfast buffet was diverse and well-done.
Service-wise, there isn't much to say. The service is kind of invisible and impersonal. I never saw a bell boy smile and never felt warmly welcomed. You have to pay to 'rent' a safe deposit box, and even though there were all the makings for coffee and tea in the room, there was no coffee or tea or anything else provided, other than the necessary implements.

We ate locally..one night at the night bazaar, which was fun, if not very memorable. Another night we ate just down the block from the hotel at Thong Thung, which was quite popular among Thais. This was a good experience for not only was it inexpensive and good, it also offered hilltribe dances throughout the evening.
The nightly night bazaar and the night market walking streets on the weekends were not as interesting as those in Chiang Mai.
If you are up to it, biking is a good way to see this small city and enjoy its markets and its interesting coffee houses. There is a small hill tribe museum and several monuments and temples, but for us, Mae Fah Luang Art & Cultural Park was the most beautiful place in the city. It seems to get very few tourists, but is definitely worth visiting for its architecture and its vast collection of royal artifacts.

  • Stayed February 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Rupertpb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
2,585 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 1,924 helpful votes
3 of 5 bubbles Reviewed February 18, 2012

We didn't have any expectations from this hotel (23 US$ a night...), so we ended up not getting disappointed.
The hotel is located within a beautiful garden and a nice litle pool.
The rooms are litle villas with very basic amenities - a tiny carpet, rock hard beds and no bath (only shower).
Breakfast was horrible so we ended up eating it at he hotel only once.
The open air lobby is a wonderful idea, but they need to get much better at keeping mosquitos away.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank TheShis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Tunbridge Wells, United Kingdom
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed February 16, 2012

Perhaps the best premises of all of the hotels we visited in Thailand, but sadly it is being run by a Homer Simpson clone.

Rooms are good size and well presented, with huge and comfortable beds. But that is where the good parts end....

There is no pool bar! To buy drinks you have to call the bar at the other side of the hotel and they will, eventually, when you are fully dehydrated, bring you your order. And the prices they charge are minimal in European terms, but by Thai standards they are extortionate. THB110 for water when you can buy it outside for THB 5!

They have the most ridiculous breakfast process - you have to go to the reception area, collect a voucher and present this in the breakfast room.....bonkers. And the breakfast food is cooked en-masse so if you want eggs, if you are unfortunate enough to drop them be prepared to catch them when they bounce.

There is no internet unless you want to pay. What is this about.....hotels are about customer service.

As for restaurants in the town, well they are grim! And that is being polite.

Location is not brilliant.....you need a Tuk Tuk to take you into town, and whilst I don't begrudge paying for it (and it is pennies in reality), because of the location the hotel should have a shuttle service.

Quite frankly, Chang Rai is a scratcher. Avoid the place.

  • Stayed February 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Disgusted_TWells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chiang Rai hotels
0.3 mi away
Maryo Resort
Maryo Resort
#1 of 108 in Chiang Rai
4.5 of 5 bubbles 159 reviews
1.2 mi away
Nak Nakara
Nak Nakara
#4 of 108 in Chiang Rai
4.5 of 5 bubbles 622 reviews
1.8 mi away
Dusit Island Resort Chiang Rai
Show Prices
Show Prices
Show Prices
2.6 mi away
Le Meridien Chiang Rai Resort
0.9 mi away
De Hug Hotel & Residence
De Hug Hotel & Residence
#10 of 108 in Chiang Rai
4.5 of 5 bubbles 112 reviews
12.0 mi away
A Star Phulare Valley Resort Chiang Rai
Show Prices
Show Prices
Show Prices

Been to Laluna Hotel and Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Laluna Hotel and Resort

Property: Laluna Hotel and Resort
Address: 160 Moo 14 Sanambin Rd. Muang Chiang Rai, Chiang Rai 57000, Thailand
Location: Thailand > Chiang Rai Province > Chiang Rai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Chiang Rai
#4 Business Hotel in Chiang Rai
#8 Best Value Hotel in Chiang Rai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Laluna Hotel and Resort 3.5*
Number of rooms: 79
Official Description (provided by the hotel):
Laluna Hotel & Resort serves you with the 79 modern Thai style houses that are fully equipped with international standard amenities. When you stay at Laluna Hotel & Resort you will feel like staying at your home. A warm and friendly family management will make your stay in Chiangrai more memorable. With its neatly selected facilities, Laluna Hotel & Resort will ensure that you will get the utmost in comfort and privacy during your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Laluna Hotel and Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Laluna Hotel Chiang Rai
Laluna Resort Chiang Rai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing