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“Great resort in the quiet neighbourhood”

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The Imperial River House Resort
Ranked #6 of 108 Hotels in Chiang Rai
Certificate of Excellence
Reviewed January 5, 2013 via mobile

The hotel was initially known as River house resort Before it is rebranded I booked this hotel becaue I get special price. The lobby and the pool look great although we didnt have a chance to swim. The hotel is situated next to Kok river and the view there in the morning is absolutely great. Better take a walk there when the sun rise or sun set. On the first night we stayed on the cottages because the room on the main building was fully booked. Thr bed on the cottage was quite dirty. There were several dead ants on mattress. We had to call maid to clean up. The room cannot keep the warm. The floor was too cool too in the morning. The next two night I stayed on the main wing which is a lot better. The room and bathroom is quite large by a standard four stars hotel. The view was great too though theres no balcony. I really like porridge and cheese omelette that is served in the breakfast. Overall it is a really good hotel and probably the best Imperial brand hotel. (I dont really like this brand though because its normal standard is quite low)

  • Stayed: December 2012
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Thank Itthinan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pimonphat J, General Manager at The Imperial River House Resort, responded to this reviewResponded January 6, 2013

Dear Guest,

Thank you very much for choosing to stay wiht us recently. We are very appreciated with all of your comments and sincerely apologized you for all inconveniences that occured during your stay at the cottage. Please be assured that the problems you've faced at the cottage has now brought up to our attention for the improvement purpose.

By the way, we look forward to welcoming you back to stay at The Imperial River House Resort, Chiangrai again in the nearest future.

Best Regards,
Pimonphat J. (Ms.)
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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118 - 124 of 439 reviews

Reviewed December 9, 2012

Very peaceful and calm atmosphere. Lovely big pool which our kids enjoyed. Room was very well appointed and big enough for our little family of 4. Felt spotlessly clean. Bathroom was great (although shower could have used some bleach for a little bit of mould showing). Enjoyed the lovely bath products. Other reviews have pointed out the remote location however the mini bus was very handy. All in all very happy with our stay and would recommend as a short stay for those wanting a bit of peace. (Which we were after a few hectic days in Bangkok)

  • Stayed: December 2012, traveled with family
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1  Thank Lisey81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pimonphat J, General Manager at The Imperial River House Resort, responded to this reviewResponded December 10, 2012

Dear Guest,

On behalf of the management and staff, I would like to thank you for staying wiht us recently and thank you for your kind feedback towards our hotel facilities and services. We look forward to welcoming you back to stay at The Imperial River House Resort, Chiangrai again in the nearest future.

Best Regards,
Pimonphat J
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2012

Love this place! Low key, right on the river with sweeping views, expansive garden where they hang lanterns each evening. Room was fabulous--all wood and simple, and spacious with view of river, elegant high end bath fixtures. The staff are kind and courteous and non-invasive. A little gem of a place. Dinner was the only meal I took and it was great. This place is excellent value and a little oasis just outside of Chiang Rai town.

  • Stayed: December 2012, traveled solo
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Thank KCR108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pimonphat J, General Manager at The Imperial River House Resort, responded to this reviewResponded December 5, 2012

Dear Guest,

On behalf of the management and staff, I would like to thank you for staying wiht us recently and thank you for your kind feedback towards our hotel facilities and services. We look forward to welcoming you back to stay at The Imperial River House Resort, Chiangrai again in the nearest future.

Best Regards,
Pimonphat J
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2012

I have stayed in Chiang Rai quite a few times and usually try a different hotel - this is one a good ones. well appointed and very comfortable. You would need a car to get to it as it a little far from the city centre but all in all it was a good stay for us. It happened to be a festival for the locals when we were there they release lanterns into the sky all over the town - the hotel as actually a staging place for some of the local activity - made it interesting.

The rooms were clean and large and the beds comfortable and the breakfast was pretty good too.

all in all a good hotel..

  • Stayed: November 2012, traveled as a couple
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Thank mjw777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pimonphat J, General Manager at The Imperial River House Resort, responded to this reviewResponded December 10, 2012

Dear Guest,

On behalf of the management and staff, I would like to thank you for staying wiht us recently and thank you for your kind feedback towards our hotel facilities and services. We look forward to welcoming you back to stay at The Imperial River House Resort, Chiangrai again in the nearest future.

Best Regards,
Pimonphat J
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2012

The Imperial River House is definitely a very good hotel. It is pretty quiet as it is on the "other side" of the town a bit in the middle of nowhere - so don't expect you could walk downtown. The staff is very friendly and attentive.

The hall is very spacious, the pool is huge - somewaht like 25 meters long! the gym is tiny. The rooms are big with a full size window towards the pool and the river. All very clean, lots of wood (floor and carvings), big sized bathroom, coffeemaker etc. All very nice, comfortable (but not luxurious)

Breakfast is okay with seating inside and outside. There is no real Restaurant (at least I did see anybody eating here)

Free transfer from/to the airport

Biggest PLUS
Minibus Transfer basically wherever you like to go for a small fee of 100 bath. They even pick you up in the city within minutes when you call. (I am not sure how this works in high season - but I felt like a star being picked up with "my VIP bus" everywhere and every time)

Biggest MINUS
The whole place lacks a bit of "modern Thai" luxury atmosphere. No cabanas, no candlelight dinners, no cosy wellness corners, no smell of thai typical candles. A bit like a good functional business hotel. Thats of cause just my feeling. I did have chance to see the Empire Hotel right on the other bank of the river - and that has everything you know from "visit Thailand TV spots".

All in all
Still one of the best in Chiang Rai. Good for families and Groups.
Not my first recommendation for Honey Mooners

Room Tip: I booked a Superior River View. It looked to me that except the Balcony Suites all rooms have river...
See more room tips
  • Stayed: November 2012, traveled with friends
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Thank Typvonnebenan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pimonphat J, General Manager at The Imperial River House Resort, responded to this reviewResponded December 4, 2012

Dear Guest,

On behalf of the management and staff, I would like to thank you for staying wiht us recently and thank you for your kind feedback towards our hotel facilities and services. We look forward to welcoming you back to stay at The Imperial River House Resort, Chiangrai again in the nearest future.

Best Regards,
Pimonphat J
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2012

Right on the river. The pool was fantastic as well as the food in The Tara. You must get the Northern Thai dishes. You will not be disappointed! Also, the rooms were very large with great bathrooms. Had a gorgeous lay down tub as well as glass door shower.

Room Tip: Ask for a room with a sunset view.
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  • Stayed: November 2012, traveled with friends
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Thank JonathanAnthes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pimonphat J, General Manager at The Imperial River House Resort, responded to this reviewResponded November 22, 2012

Dear Guest,

On behalf of the management and staff, I would like to thank you for staying wiht us recently and thank you for your kind feedback towards our hotel facilities and services. We look forward to welcoming you back to stay at The Imperial River House Resort, Chiangrai again in the nearest future.

Best Regards,
Pimonphat J

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2012

Totally enjoyed our stay at the Imperial River House Resort. Rooms were spotless and extremely comfortable. We did have a little bit of difficulty ordering drinks/food at the bar area because of the language barrier but the young lady trying to take our order immediately went and got assistance from another staff member who was more fluent in English. Would recommend to anyone traveling to the Chiang Rai area.

  • Stayed: November 2012, traveled with friends
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Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pimonphat J, General Manager at The Imperial River House Resort, responded to this reviewResponded November 22, 2012

Dear Guest,

On behalf of the management and staff, I would like to thank you for staying wiht us recently and thank you for your kind feedback towards our hotel facilities and services. We look forward to welcoming you back to stay at The Imperial River House Resort, Chiangrai again in the nearest future.

Best Regards,
Pimonphat J

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Imperial River House Resort

Address: 482 Moo 4 | Rimkok District, Chiang Rai 57100, Thailand
Location: Thailand > Chiang Rai Province > Chiang Rai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Chiang Rai
#3 Romantic Hotel in Chiang Rai
#3 Spa Hotel in Chiang Rai
#5 Luxury Hotel in Chiang Rai
Price Range: $101 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Imperial River House Resort 4.5*
Number of rooms: 39
Official Description (provided by the hotel):
The stylish boutique resort with 39 spacious river view rooms, full facilities and homely Thai style services. It is situated along the Kok River. Only 10 minutes away from Airport and town. ... more   less 
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Also Known As:
Imperial River House Resort, Chiang Rai Hotel Chiang Rai
River Hotel Chiang Rai
River Resort Chiang Rai

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