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Mari B
Washington DC, District of Columbia

Great views

5.0 of 5 bubblesReviewed Oct 4, 2012
Staying at this hotel was great. The hotel is really nice, the grounds are beautiful, the view of the river and mountains are amazing. The staff were friendly and helpful. They could improve their English, but they know enough. The room was very big and clean. It's not in the city center, but they offer a shuttle (100bht per way). Very reliable. Definitely recommend it.
Date of stay: September 2012
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pimonphat J, General Manager at The Imperial River House Resort, responded to this review
Responded Oct 5, 2012
Dear Guest,

On behalf of the management and staff, I would like to thank you for staying wiht us recently and thank you for your kind feedback towards our hotel facilities and services. We look forward to welcoming you back to stay at The Imperial River House Resort, Chiangrai again in the nearest future.

Best Regards,
Pimonphat J
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed September 25, 2012

We arrived during the off season period and the hotel was practically deserted. The hotel employees were friendly and does their jobs well. Check in was no hassle.

The rooms were fantastic. Hugh and very well maintained. The house keeping staff were wonderful and very meticulous in their cleaning. Everything in the room is faultless. The decoration and amenities were excellent.

Our buffet breakfast was cancelled as there is low occupancy on Sunday when we stayed. We were given a choice to order our breakfast from the menu whcih was suffidient. On Monday we had the buffet spread. Quite ordinary but as we don't eat much in the morning, we were happy with eggs, bread and jucies. I tried the bacon on the first day which was hard and stiff and decided to skip them.

The hotel is situated along the Kok river and have a wonderful countryside atmosphere. Beatiful view of the river at breakfast with birds chirping overhead. Great way to start the day.

Room tip: This must be the quietest hote lwe ever stayed. Good for relaxation and thjose who doesn'tlike crowds.
Date of stay: September 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ronald C K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pimonphat J, General Manager at The Imperial River House Resort, responded to this reviewResponded September 27, 2012

Dear Guest,

On behalf of the management and staff I would like to thank you for staying wiht us recently and thank you for your kind feedback towards our hotel facilities and services. We look forward to welcoming you back to stay at The Imperial River House Resort, Chiangrai again in the nearest future.

Best Regards,
Pimonpaht J
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
PAIDOOSI
Bangkok, Thailand
Senior Contributor
24 reviews 24 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Nice Riverview resort in Chiang Rai”
4 of 5 stars Reviewed 10 July 2012

if you are looking for the hotel not too busy with toursist and in isolate and quite location, i highly recommended Imperial River House resort, the deluxe room is fine and convenince for 2 persons or even with 1 kid with you, inside room equipped with 1 kingsize bed plus sofar bed in teakwood, if you come with another 2 chidren, you may book higher room catergories with private balcony with over looking to kok river, stafff are friendly and buffet breakfast also nice, swimming pool and garden area also very nice.

Stayed November 2011, travelled with family
4 of 5 stars Value
3 of 5 stars Location
5 of 5 stars Sleep Quality
4 of 5 stars Rooms
4 of 5 stars Cleanliness
4 of 5 stars Service

Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pimonphat Jumnongnusorn, General Manager at Imperial River House Resort, Chiang Rai, responded to this review
12 July 2012
Dear Sir,

On behalf of the management and staff I would like to thank you for staying wiht us recently and thank you for your comments towards our hotel facilities and services which we will definitely keep it as the record for improvement. We look forward to welcoming you back to stay at The Imperial River House Resort, Chiangrai again in the nearest future.

Yours Sincerely,
Pimonphat J.nusorn (Ms.)
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2012

This is a very nice, quiet resort located a few kilometers from the center of Chiang Rai. The rooms are great and the grounds were gorgeous! The resort also offers a shuttle to the night market for 100 THB each way. Very easy way to get downtown and back.

The staff was very friendly and helpful. I highly recommend this resort.

Date of stay: July 2012
Trip type: Traveled solo
Thank Brian A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pimonphat J, General Manager at The Imperial River House Resort, responded to this reviewResponded July 25, 2012

Dear Guest,

On behalf of the management and staff I would like to thank you for staying wiht us recently and thank you for your kind feedback towards our hotel facilities and services. We look forward to welcoming you back to stay at The Imperial River House Resort, Chiangrai again in the nearest future.

Best Regards,
Pimonpaht J
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2012

if you are looking for the hotel not too busy with toursist and in isolate and quite location, i highly recommended Imperial River House resort, the deluxe room is fine and convenince for 2 persons or even with 1 kid with you, inside room equipped with 1 kingsize bed plus sofar bed in teakwood, if you come with another 2 chidren, you may book higher room catergories with private balcony with over looking to kok river, stafff are friendly and buffet breakfast also nice, swimming pool and garden area also very nice.

Date of stay: November 2011
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PAIDOOSI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded July 11, 2012

Dear Sir,

On behalf of the management and staff I would like to thank you for staying wiht us recently and thank you for your compliments towards our hotel facilities and services. We look forward to welcoming you back to stay at The Imperial River House Resort, Chiangrai again in the nearest future.

Yours Sincerely,
Pimonphat J.nusorn (Ms.)
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2012

Only stayed here one night. The breakfast buffet left able to be desired-otherwise I would have rated higher. Room was big. Free wifi. The pool looked really nice-very clean. The staff was gentle and sweet.

Date of stay: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Michael M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded July 8, 2012

Dear Sir,

On behalf of the management and staff I would like to thank you for staying wiht us recently and thank you for your valuable comment. It is great to hear that our hotel facilities and room were meet your satisfaciton. For your comment regarding the buffet breakfast, it will definitely bring up to our meeting for the improvement purpose.
We look forward to welcoming you back to stay at The Imperial River House Resort, Chiangrai again in the nearest future.

Yours Sincerely,
Pimonphat J.nusorn (Ms.)
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2012 via mobile

Hotel is an attractive building but there is no sense of fun or appeal. The hotel feels dead. There is no music,it feels too quiet. However, The rooms are very comfortable and the views are charming.
However this does not make up for the disadvantages. As the hotel is across the river from the town, and too far to walk, access to the town is poor....there is no free shuttle service.

Date of stay: February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Max R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Siwach N, General Manager at The Imperial River House Resort, responded to this reviewResponded May 28, 2012

Dear Sir,
On behalf of the management and staff I would like to thank you for staying wiht us recently and thank you for valued comment. It is great to hear that the hotel building, comfortable of room were meet your satisfaciton. There are free shuttle service from hotel to Central Festival Department store every a few hours. For your comments about the atmosphere of fun it will bring up to our meeting to improve it. Once again thank you for stay in Imperil River House Resort and hope to welcome you again in the nearest future.

Siwach Nitiwaraporn
General Manager & Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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