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“Nice ground, very close to nature but I will not come back!”

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Canary Natural Resort
Reviewed June 9, 2013

My husband and I stayed in the cabin cottage on May 30 – Jun 1, 2013. We bought a deal for these 2 nights from a local travel fair in Bangkok. We booked a date upon purchase and I requested for date change twice. This has become an issue.

Advertised on the resort’s official web that high speed internet access is available in room. It was not there.
Also advertised on the web the availability of daily maid service and turn down. Nobody came to make my room….no need mention turn down.
Besides, no high ceiling no fan no DVD player as advertised on the web. These weren’t important for us but I must say it is a fraud for lacking such a lot of items/services.

As for cabin cottage (room type we stayed in), it looked very nice as a whole. Good place to spend a night. However, I cut scores due to some important parts were missing. In this room, there was only one small bed-side table (size approx 1 foot x 1 foot and there was only one, not a pair) stood next to one side of our bed. One desk top that half of the space was filled with water bottles and cups. Closet with 4 hangers and one drawer.There were not enough space for guest to put our things on. Only one stud for hanging towel, yes...only one and this room accommodates two, and worst of all…this stud is inside the shower room! This room was lacking too many amenities to be able to enjoy a pleasant stay.

Breakfast was good quality. Breakfast area was amazingly relaxant. Ground of the resort was nice. There was a shallow creek that I could walk into. Service in the resort was excellent. Staff was very nice very polite. But I rated low on service because 1.) nobody came to clean my room and 2.) my experience with the reservation of which I’m going to write about it.

Aforesaid, I had trouble with my plan and I had to call to request for date change twice. The only lady, Khun Bee, who was in charge of the reservation dept was very rude. First thing, she tried to refuse to send me date change confirmation in writing both times I called. I managed to persuade her to do so anyway. My second date change request was around 20 days before my previous reserved dates, and was almost 10 days ahead of the actual date request. She talked to me like I wasn’t a customer (who had already paid for 2 nights). She scolded me like I was her child. I have to use this word ‘scold’ because it explains the way she talked to me. Absolutely lack on manner and not business-like people. Examples of what she said were:- “I don’t have so much time to serve your hesitation!” and “You’ve changed 3 times!” (which wasn’t true as that time was the second and final time). If my request for date changing was offensive to the resort’s policy, she could have just nicely refused to do it. But I was sure my request was nothing abusing to the resort’s rules. And hey, I was not making change just for fun. Unplanned circumstance happened and I myself got headache about it too.

Room Tip: I don't know about the other room types but highly recommend to choose some other rooms but not...
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  • Stayed: May 2013, traveled as a couple
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Thank FahJaFah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 - 14 of 14 reviews

Reviewed February 17, 2012

I went there with my partner during early December 2011. The Canary is not far from the Chiengrai airport. It took me not more than 30 mins to get there. I can't believe that I would experience such an authentic nature and the locals that close.

At the resort, I was surprised with how big its landscape was. It was just like we are in the middle of the jungle. There are lots of big trees. When we stood at the balcony of the lobby especially in the early morning, we could see the whole landscape of the resort filled with fog and fresh air. Wow it was so romantic and peaceful. It seemed that there were only us.

The service there was also impressive. We had been treated very well by the local staff. We tried the local food at the resort and it was so nice because most of the vegetables and rice have been planted in the resort free of chemicals and pesticide. We also could visit their vegetable fields.

We also got a chance to visit the hill tribe village up on the hill. We saw how they grew coffee and had a chance to try their very strong coffee. Wow, I can't find this taste of coffee elsewhere.

What I can't miss to mention here is their rooms. This is a very private resort. There are only 8 rooms and this was our reason to choose this resort because I can't find peaceful and private places elsewhere. The room had been decorated with details and kept clean and tidy.

All in all, we had a wonderful moment there. We felt fully charged. If you would like to find a peaceful, private, natural, and near local place, I recommend the Canary Natural Resort.

  • Stayed: December 2011, traveled as a couple
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3  Thank Mink53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2017
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  • Stayed: June 2017, traveled as a couple
    • Sleep Quality
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Thank Никита А
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2015
Google Translation

  • Stayed: February 2015, traveled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank MamJuthamars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2012
Google Translation

  • Stayed: February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Aoy_420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Canary Natural Resort

Address: 347 Moo 10, Baan Pang Rim Korn | Mae Korn, Chiang Rai 57000, Thailand
Location: Thailand > Chiang Rai Province > Chiang Rai
Hotel Style:
Ranked #63 of 167 Specialty Lodging in Chiang Rai
Price Range: $105 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Canary Natural Resort 3.5*
Number of rooms: 8
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