I picked this hotel based on the reviews on TripAdvisor and I have to say, when we pulled up to the hotel around 7:30pm with our very tired kids (ages 9 and 11) in tow, I thought... well maybe I didn't make a good choice. I'm not sure what it was, but the flourescent light bulbs out front were a little disarming. Boy was I wrong about the place. We only stayed here a couple of nights, but I felt like we became a part of Fong and Ton's family. My daughter wasn't feeling well when we arrived at the hotel and Fong and Ton were so helpful... They sent a hot water pot to our room, fresh fruit, checked up on her, and offered her herbal remedies. We also ventured into town one night (do NOT MISS the Saturday night market in Chiang Rai!) and they offered to drive us into town and ended up picking us up as well when we couldn't find a taxi or tuk tuk (FYI- Chiang Rai is in short supply of both). The food was delicious and the hospitality with amazing. The rooms are simple, clean, but it's the owners that make this place special. I wish we'd had time to wander around the area where the hotel is located. It is just a few minutes outside of the main city center, but it felt a little more rural and is beautiful.