The arrogance of the owner and smugness of having good reviews on TA will do this place damage unless they smarten up their act. The only friendly staff member was the guy that drove us out there- even then although the pick up was on time, we drover 10 min and then had to wait over an hr before he came back to drive us out to Akha Hill - hence I didn't get my swim at the waterfall when we arrived as it was too late.
VIP room was dirty and on notifying the staff of the dirt that had fallen from the celing on the sheet and pillow, they simply brushed most of it onto the floor and left the rest for me to do. The towels and sheets were stained. It was dusty and insect excrement everywhere.
The place is getting run and not maintained and not clean!! Our deck had food on it and I was bitten by ants, the bathroom had toothpaste remenants on the wall and walls needed maintaining as bits of mud were coming away exposing concrete walls behind - not a good look.
The tables in the dining area were dirty but then one time I saw them cleaning them with a dirty rag - that was after I put in my breakfast order to see the cook playing with a dog in the kitchen.
Forget about having a sleep-in in the tranquil surrounds - there are no curtains on the window so the sun wakes you up early and then the kids on their way to school are noisy (that's not their fault however they could ask them to be quiet when going past the guesthouse). Tranquil nights sleep - the fan is too noisy to hear the sound of the forest : (
A nice touch would be some hammocks to have a lazy time in as once you have been to the waterfall and walked around a bit and walked back up a super steep hill, there is not much else to do unless you do a guided trek.
The owner showed up the second night, didnt say hello or even acknowledge any of the guests and on leaving the owner got into the front of the pick up with the driver and most of us had to sit or stand in the back - he didn't offer any of us a seat.
I rely a lot on trip adviser and havent had to post a bad review yet and I'm hoping this will help the owner and staff for future business. I'm sure there are a lot more places to stay in the area that's at least friendly and clean, so,for now, look around!!
- Official Description (provided by the hotel):
- Hidden high in the Chang Rai mountains, the jungle retreat of Akha Hill is a hidden gem of tranquility. Whether you wish to relax, or experience life deep in the jungle, Akha Hill has it all. Nearby attractions include a waterfall, green tea plantation, hot springs, and hilltribe villages. The friendly staff can also arrange jungle treks, elephant treks, trips to the Hilltribes, and to the Golden Triangle (discounts apply for groups). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Agoda and Ctrip TA so you can book your Akha Hill House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.