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“A Remote Outpost Of Luxury”

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Le Meridien Chiang Rai Resort
Ranked #3 of 109 Hotels in Chiang Rai
Certificate of Excellence
Boston, Massachusetts
Level Contributor
59 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“A Remote Outpost Of Luxury”
Reviewed January 14, 2014

This place is really, really gorgeous.... But what is it doing here? When you think of tourist areas, Chiang Rail doesn't immediately come to mind. Then again, it does have two night markets and the flower market.

Back to the hotel, there isn't anything not top notch. The open contemporary foyer, to the breakfast buffet and the luxurious pool/spa. The rooms are really generous as well with a large bedroom, walk in closer and bath suite of separate tub, shower and sink area

One caveat: It is a new hotel and the service was a bit tardy. However, the sheer beauty of this hotel overshadows the (hopefully) hiccup in customer service

  • Stayed January 2014, traveled solo
    • Value
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Helpful?
Thank Shanks296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen M, General Manager at Le Meridien Chiang Rai Resort, responded to this review, January 19, 2014
Dear Shanks296

How kind of you to take the time to write this positive review. Thank you for especially highlighting our breakfast buffet, Pool/Spa, rooms and our services - really very impressive.

For Chiang Rai destination is tranquil environment that you can relax and explore some of our local elements of art in a timeless surrounding and enjoy the gift of time in a place where true relief can be yours.

I do hope that your travel plans will bring you back to Northern Thailand again in the future....and that we will have the pleasure of welcoming you back to Le Meridien.

With warm regards
Stephen Morahan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Moscow, Russia
Level Contributor
5 reviews
Reviewed January 14, 2014

I stayed in the hotel nearby however didn't miss the opportunity to enjoy SPA amenities in Le Meridien Hotel.
I took 2 hour massage and really enjoyed it.
Have to confess I'm rather spoilt in SPA so I have quite high expectations to the entire SPA process from the greeting moment to the "after"tea &payment experience. I must say that Le Meridien SPA team really matches highest standards. I definitely recommend.

Stayed November 2013, traveled solo
Helpful?
Thank Olga Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen M, General Manager at Le Meridien Chiang Rai Resort, responded to this review, January 19, 2014
Dear Olga Y

Thank you for writing this wonderfully detailed and positive review. I do agree with your comment regarding Spa is amazing and I am happy to know that you were comfortable and very well taken care of by our Spa team during your stay with us. Thank you for highlighting this one, very much appreciated.

My team and I look forward to welcoming you again to Le Meridien Chiang Rai.

With kind regards
Stephen Morahan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellevue, Washington
Level Contributor
343 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed January 13, 2014

A large, beautiful complex on the the river with all the modern conveniences, 2 restaurants, an infinite pool, exercise room and spacious, extremely comfortable rooms. Many stairs and some walking is required to get around so you will have a healthy appetite in the morning for one of the most amazing breakfast spreads- Western food, Thai specialities, eggs cooked to order, desserts, and so much more. And then there is the spa offering a variety of treatments after a long day of touring. Be sure to allow time to enjoy this facility.

  • Stayed December 2013, traveled with family
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Helpful?
Thank Mayatravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen M, General Manager at Le Meridien Chiang Rai Resort, responded to this review, January 15, 2014
Dear Mayatravels

Thank for your great comments about service and your experience at our resort. It was a pleasure to welcome you at the hotel. I shared your feedback with the team and they positively beamed when they heard your warm words!

Thanks for highlighting the need. I am delighted to know that you enjoyed our Spa treatments and breakfast – we have spent a lot of time making sure our breakfast was really special – we know that at a resort, guests have a little more time to enjoy a full breakfast offering.

I do hope that we will have the pleasure to welcome you to Chiang Rai again in the future.
Warm regards
Stephen Morahan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 13, 2014

Le Meridien is very well situated for the airport at Chiang Rai. When you get out of the airport you might expect a lineup of taxis waiting for you. Not so. Go back into the airport and find the kiosk that says (if you look closely) ‘Taxi’. Someone will relieve you of 200 Baht (to go to Le Meridien) and a driver will come and take you to a car and from there to the resort.

Now onto the hotel. …This is a very well appointed resort in beautiful surroundings with excellent rooms with usable balconies. The room we had was large, comfortable and had a well equipped ensuite.

The resort staff were very attentive and friendly and we were well looked after during our stay. At breakfast there were staff everywhere! Once a plate was emptied it was quickly and politely removed. The food was good and the variety enormous –surely something to suit everybody.

Moving away from the hotel: There is a (fairly infrequent) shuttle bus that runs from about 10 am to 8 pm outward, and about 1pm to 10.30pm back to the resort. The bus will take you to the centre of Chiang Rai (it would be too far to walk) .The cost of the shuttle is 50 Baht (return). Those that want to walk out of their hotel and into the centre of things, might find the resort frustrating, as it is a little far from the action (on the other hand, if you’re after comfortably seclusion, this might just be the place for you).

Just outside the resort (turn right at the bottom of the drive) there are a few restaurants just a short walk away. We tried Le Gusto. It looks like it’s run by young Thais and it attracts a young crowd. There was live music when we were there (not too loud!). A bit further along the road is the Lulum restaurant. Very much worth a visit as the food is very good and good value (popular with locals, which always a good sign).

A very small point: I did try to use the bath in the ensuite. I estimated the time to half fill the bath at in excess of 60 minutes based on the time it took to fill the bath to a depth of 2 inches. I gave up and had a shower!

  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
Thank Les K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen M, General Manager at Le Meridien Chiang Rai Resort, responded to this review, January 19, 2014
Dear Les K

Thank for your great comments about service and your experience at our resort. It was a pleasure to welcome you at the hotel. I shared your feedback with the team and they positively beamed when they heard your warm words!

Your comments regarding the bath is acknoweldged. Please accept my apologies and I have assigned Engineering team to fix this problem already, it's important that our guests are completely comfortable in their rooms and thank you for highlighting this one.

I do hope that we will have the pleasure to welcome you back to Chiang Rai in the future.

With sincere regards
Stephen Morahan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 12, 2014

The resort is a little way out of the centre of Chiang Rai, but there is a free shuttle service - the thing is, the resort is so damned pretty that you don't really want to leave! Incredible views of the adjacent river and landscape, impressive restaurants and a decent swimming pool and gym...perfect luxury getaway.

  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
Thank PepperStormTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen M, General Manager at Le Meridien Chiang Rai Resort, responded to this review, January 15, 2014
Dear PepperStormTravel

Thank you for your wonderful comments about Le Meridien Chiang Rai Resort, you made my day when I saw the title of your review. I'm extremely pleased you loved the views of the adjacent river and landscape, also restaurants and swimming pool and gym. We do get regular great comments about them and I'll be thrilled to share your comments with our teams.

Thank you for taking the time to share your experience.
Best regards
Stephen Morahan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 11, 2014

We stayed four nights there in January 2014. It's a beautiful facility, nice setting, quiet, and low pressure/low stress. The exact same facility in a beach town or Chiang Mai would be 2x the cost.

Like other reviewers, our room was moldy-smelling. Not a deal breaker, though.

Like other reviews have said, don't book tours through the hotel. You can get the same exact tours by calling or emailing Golden Triangle Tours for a much cheaper rate. Hotel applies a simple markup on Golden Triangle. Also, note that most tours in Chiang Rai are PRIVATE - i.e. just you and a tour guide. For some reason they don't promote this but it's in fact a better deal than you think by reading the description, as it sounds like a group tour.

The movie theater in town is quite modern and shows Hollywood blockbusters. The concierge helped us reserve tickets in advance.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank oregondollar2221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen M, General Manager at Le Meridien Chiang Rai Resort, responded to this review, January 21, 2014
Dear cazzy123,

Thank you for taking the time to provide us your feedback regarding your recent stay with us at the Le Meridien Chiang Rai. Your review will provide us with valuable information that will assist us in improving our products, service and brand.

I am surprised to read your comments about our rooms having a moldy aroma. I will investigate this further as this is very unusual in rooms that have mostly hard floors and surfaces. Thank you for providing us with this information.

I have also read several negative reviews regarding the tours. We do not have hotel tours as such. We provide information on tours, however, none have anything to do with the hotel and are all operated through third parties. I understand how this must be confusing to our guests and we are in the process of assessing how we can offer our guests a service that is operated externally to the property without the negativity being referenced back to the resort, should the tour offerings not meet the guest’s expectations.

Once again, I am sorry for the odour in your room, this is unacceptable. I will investigate further and we will come up with a solution.

We look forward to welcoming you back to the Le Meridien Chiang Rai.

Thank you and regards,

Stephen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 9, 2014

We and another couple stayed for a few days at Christmas and had a very nice time. There is quite a lot to see in the area, so our days were mostly spent touring about, which meant we didn't get to enjoy the facility, particularly the pool area, as much as we would like. The rooms are very well appointed in a modern style, with nice private balconies and good wifi coverage.

The facility itself is very well designed and fits its environment very well. Although it is a bit of a hike into the central town area, we found it walkable. There are a number of good restaurant choices very close to the hotel. Food services at the hotel were more than acceptable. The Italian restaurant was good and the service keen, although the wine list was a bit limited. The breakfast buffet was top drawer. There was a special dinner put on Christmas Eve which was over the top, absolutely nothing to complain about.

Although some reviewers have mentioned service issues, we saw no evidence of any problems. This could be in part that we don't expect everyone in a foreign country to be fluent in English. All the staff we dealt with were no worse than adequate in their communication. skills, and those who you need to be proficient were.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomnpatti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen M, General Manager at Le Meridien Chiang Rai Resort, responded to this review, January 15, 2014
Dear tomnpatti

How kind you are. Thank you so much for taking the time to write this detailed review. When guests are so generous with their time to post a Trip Advisor review, I do think it’s important that I do the courtesy of responding.

Firstly, I must thank you for highlighting food service, this continues to be something that guests make positive comment on – and I must give kudos to our kitchen team that they continue to try to innovate and find new ways to make it even better.

Finally, thank you again for posting these comments – always reviewed, valued and appreciated. I do hope that we may have the opportunity to welcome you in Chiang Rai again in the future.

Kind regards
Stephen Morahan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Chiang Rai Resort

Property: Le Meridien Chiang Rai Resort
Address: 221/2 Moo 20, Kwaewai Road | Tambon Robwieng, Amphur Muang, Chiang Rai 57000, Thailand
Location: Thailand > Chiang Rai Province > Chiang Rai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Chiang Rai
#1 Romantic Hotel in Chiang Rai
#1 Business Hotel in Chiang Rai
#2 Luxury Hotel in Chiang Rai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Le Meridien Chiang Rai Resort 5*
Number of rooms: 159
Official Description (provided by the hotel):
The resort occupies an idyllic 26-rai site directly on the banks of the Mae Kok River, moments from Chiang Rai town and a one hour drive from the Golden Triangle where the borders of Thailand, Laos, and Myanmar converge. The resort is set at the heart of beautiful landscaped gardens complete with a tranquil man-made lake and two majestic 100-year-old rain trees. Surrounded by magnificent mountain scenery, the neighbouring community is a jewel waiting to be explored. Nearby attractions include Rai Mae Fah Luang, Le Méridien's chosen UnLock Art site, and Oub Kham Museum which houses a collection of objects from the ancient Lanna kingdom, Myanmar, southwest China, and Vietnam. Nearby attractions include Wat Phra Kaew, the temple that once housed the Emerald Buddha, and the Hill Tribe Education Centre with its fascinating display of tribal artefacts and handicrafts. Boat trips along the Mae Kong River are available from the town of Chiang Khong, with stops along the way at villages of interest. Ethnic groups living in the province include Karen, Lisu, Lahu, Akha, Meo, and Yao, and it is possible to arrange treks into the hill tribe villages with experienced local guides. Mae Sai is 62 kilometres north of Chiang Rai and makes for an interesting day trip. This busy trading post borders Myanmar, and it is possible to cross the bridge to visit the bustling market in Tha Khi Lek. Phu Chi Fa is a spectacular viewpoint. The impressive views are best enjoyed early in the morning, particularly in the cool season when mist covers the valley floor. A highlight to any trip to Chiang Rai is a visit to the Doi Tung Development Project. Started as a royal initiative to help eradicate opium supply, drug use, and rural poverty, the project offers villagers with a practical and sustainable alternative. The project focuses on development, education, training, humanitarian activities, environmental conservation, agriculture, and the production of quality crafts. At the summit of Doi Tung, visitors can visit Phra That Doi Tung, a chedi constructed in 911 A.D and one of the oldest and most sacred sites in northern Thailand. The chedi is said to contain the collarbone of Buddha. Le Méridien Chiang Rai Resort, Thailand is located close to the town centre and a short drive from Chiang Rai Airport. ... more   less 
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Also Known As:
Le Meridien Chiang Rai Hotel Chiang Rai
Meridien Chiang Rai

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