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“thailand's infinity edge”

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Le Meridien Chiang Rai Resort
Ranked #2 of 109 Hotels in Chiang Rai
Certificate of Excellence
London UK
Level 5 Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“thailand's infinity edge”
Reviewed December 19, 2012

a resort style hotel a little way from the centre, very upmarket but good value when we stayed, still out of the main high season. The rains were still with us for parts of the day, but the hotel works well in rain or sun. There is a layered pool, dropping down, infinity edge after edge, down towards the muddy river Mae Nam Kok. The gardens are immaculate and the hotel buildings have been built around two huge old jungle canopy trees that shade the courts.
There are two restaurants, Italian and Thai/international. The Italian is very atmospheric, with tables outside looking over the river. Th eother restaurant lacking atmosphere but a good range of food - this is also where they serve a serviceable buffet breakfast.
We stayed in one of the larger 'luxury' rooms, which was very generously proportioned with a huge bathroom, itself as big as some rooms I've stayed in in the past. We upgraded to this on arrival (£130 inc internet and breakfast, compared with £90 for standard room EXCLUDING internet and breakfast) because we were told that the internet charge would have been £10 per person per day, and we got the breakfasts thrown in. So no more expensive but a much better room.
Excellent service throughout from good staff, efficient without being too formal.
My one negative is that like most large chains they still charge for the internet (whereas smaller hotels provide this for free). £20 per day for both of us is way too much for this. More if you have more than one device you want to connect.

Room Tip: See above re hidden extras - try for a luxury room deal if you can.
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  • Stayed November 2012, traveled with friends
    • Value
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Helpful?
1 Thank keithuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiporn, Manager at Le Meridien Chiang Rai Resort, responded to this review, January 2, 2013
Dear keithuk

Thank for your great comments about service and your experience at our resort. It was a pleasure to welcome you at the hotel. I shared your feedback with the team and they positively beamed when they heard your warm words!

Your comments regarding WiFi is noted. I am always grateful for the feedback so that we can learn, improve , and do better next time. Please accept my sincere apologies for the inconvenience caused.

I do hope that we will have the pleasure to welcome you to Chiang Rai again in the future.
Warm regards
Chaiporn
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Traveler tips help you choose the right room.   Room tips (291)
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Singapore
Level 5 Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 9, 2012

Rather than repeating what others had mentioned and given that I had stayed in another hotel in Pa sang area , I must say this is a much much better hotel. The room is clean and big with better amenities . Being operated by a big hotel chain , the expectation of a big breakfast selection, nice room amenities which is fully met . It is something you would take it for granted until you stayed in locally run hotel which charge the same premium rate.

If I would nitpick, I can only say the breakfast service on the first day was bad. All the waitress went "missing" , only appearing when the is guest arriving for breakfast. Otherwise they are busying working in other empty section instead of clearing plates. Just a small blimp as service is back to normal on the second day where everything is handled efficiently.

Room Tip: River view rooms does not meant it is near the river ,mine was about 50m away. Those room near the p...
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  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JaegerLim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiporn, Manager at Le Meridien Chiang Rai Resort, responded to this review, December 13, 2012
Dear JaegerLim

Thank you for your kind comments. I am delighted to know that you enjoyed your stay.

I was sorry to learn that your 1st day breakfast at Lastest Recipe restaurant had been disappointing. I’m never proud to know when we have disappointed a guest but I am always grateful for the feedback so that we can review, learn and improve. We took your comments and immediately reviewed. Thanks for highlighting the need. I am delighted to know that you enjoyed your 2nd day breakfast – we have spent a lot of time making sure our breakfast was really special – we know that at a resort, guests have a little more time to enjoy a full breakfast offering.
I do hope that we will have the pleasure to welcome you to Chiang Rai again in the future.

Warm regards
Chaiporn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 4, 2012

LOVED our two nights here. The resort is peaceful even during the day. The river was fabulous to watch and to hear things jump at night. Make sure you get a river view room. Wifi wasn't free in the rooms (450 bht for 24 hours) but was free in the lobby. The beds were comfy, the rooms were huge with a great balcony for relaxing. Nicely decorated and not fussy, but elegant. Nice showers, bath, pool. Great staff and service. We had breakfast and dinner in their restaurant and both were very good especially the dinner. Would love to go back.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiporn, Manager at Le Meridien Chiang Rai Resort, responded to this review, December 6, 2012
Dear Rebecca W

Thank you for taking the time to post this review – and for your kind comments. I am so happy to know that you enjoyed your stay with us.

Your comments regarding service are a joy to read. Whenever we receive a Trip Advisor review, we always share it with our hotel team at the daily morning meeting. The team beamed when they heard your warm words. Thank you for highlighting the beds, rooms, balcony as well as the hotel decoration. I am delighted that we made your stay special and memorable.

I do hope that we will have the pleasure to welcome you again in the Lanna kingdom again.

Best regards
Chaiporn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 5 Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed December 3, 2012

The Chiang Rai Resort is a beautiful property with open air lobby, gorgeous waterways and lovely pool overlooking the Mae Kok River. We spent 2 nights there in late Nov. 2012 - after a stay in the Golden Triangle. If we had come here first, it would have probably met our expectations - but coming here after a quiet luxury resort further north and this hotel, while beautiful, felt like a transit hub for tours. Many people staying here were headed to all day tours in the Golden Triangle or Hilltribes and so early mornings were extremely busy with people getting ready to leave the hotel for tours. Loud chaotic meeting times and huge piles of luggage make the resort feel less lovely and relaxing. If you get away from the main hotel towards the pools and gardens, it is more enjoyable.

We were in a deluxe room overlooking the garden and pool area and the room was large and clean although beginning to show some wear. The doors to the rooms open from the outside and there are bright lights lighting the corridor immediately over the entrance to the doors - meaning that bugs are circling outside the room as you come and go in the evening. We would recommend wearing bug spray, since the hotel is close to the jungle and we did spend time trying to rid our room of bugs after each entry/exit. The placement of the lights just isn't ideal.

As a Platinum guest, we were given free breakfast, introduced to the general manager and treated very well. They don't have a club, so instead they offer a free drink in the Latitude 19 club. When we mentioned that we were there for our drinks, Kan, the lovely woman working the bar by herself was very gracious - thanking us for our loyalty. She did an outstanding job of taking care of us and we LOVED the ginger mojito, delicious. Kan was the absolute highlight of the stay there and we enjoyed speaking with her and getting to know her.

The breakfast buffet was lovely with many international choices. Service was a bit disorganized (served tea vs. coffee, wrong things brought to tables, and a different person coming by each time), but luckily most things were self-serve. We would recommend the addition of screens to cover the food, the fruits and meats were attracting a lot of fruit flies. We stuck to the made to order Thai noodles and other hot options. Overall a beautiful place to stay if you are going to come and go on tours of the northern part of Thailand.

  • Stayed November 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank TriangleTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiporn, Manager at Le Meridien Chiang Rai Resort, responded to this review, December 13, 2012
Dear TriangleTravelers

How kind you are. It was a pleasure to welcome you to our hotel. Thank you for taking the time to share your positive comments

I am so delighted to know that you enjoyed our room and the platinum benefit. I am very sad to read your comments regarding your breakfast experiences at our restaurants. Please accept my apologies for your disappointment.It’s important to me that our guests have an exceptional experience at our resort – and so if there are things we need to work on, any details/feedback would indeed be most valued.
Thank you again for your time to posting this review.

With warm regards
Chaiporn
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Torremolinos, Spain
Level 5 Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed December 2, 2012

excelent base for some serious sight seeing at the mountains, tea farms, royal gardens etc.

rooms were spacious eventhough a bit too modern and cold to our liking. Lovely view to the amazing pool area and the river.

do eat there, we had dinner from room service nearly every night (too tired to go out eventhough there are a couple of quite nice restaurants only 200meters from the hotel) THEY SERVE EXCELENT and inexpensive food at the hotel and the portions are enormous. Ah, how I still miss their duck Lanna style............

Room Tip: definitely river view, nice day beds on the terraces
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  • Stayed November 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank liisa k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiporn, Manager at Le Meridien Chiang Rai Resort, responded to this review, December 6, 2012
Dear liisa k

Thank you for this review - and your positive comments. How wonderful to know that you took part and enjoyed the daily activities programme - really very impressive. Thank you for especially highlighting our Italian restaurants, our Chef have spent a lot of time making sure our food was really special.

It was a great pleasure to have you as our guest in Chiang Rai. We look forward to being of service again.

With warmest regards
Chaiporn
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Sydney, Australia
Level 5 Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed November 30, 2012

The hotel is located a little way out of town on the Mae Kok river bank, it is B200 by taxi ( they usually come within 5 minutes ) or if you are in town and catch a Tuk Tuk, B150 and takes approx. 10 minutes to/from centre of the city.

The room we took was on the 4th floor and was a deluxe room, it had a pleasant outlook but dominated by the large tree in front of it which covered most of the vista although we could still see some of the river and pool, it has to be said it was a very elegant tree and not an upleasant outlook at all. If however you want expansive views of the river etc. then you will need to go up another level to Grand Deluxe. I would recommend however that higher levels are booked as suspect there would be considerably more mosquitos lower down and on the ground level a certain lack of privacy. Both in the room and on the balcony the hotel provides mosquito repellant apparatus however and certainly we did not experience any problems.

We were there during Loy Krathong and took part in the celebrations and dinner arranged by the hotel, which was fun and surprisingly well organized considering the weather was particularly inclement that evening. The highlight for us was probably the next night when we sat outside on the river bank and ate at the Italian Restaurant Favola in the hotel, watching the Krathong’s floating past on the river as well as hundreds of floating lanterns in the sky powered by burning tree resin, the climate was perfect, the food and wine good quality and all in all a very pleasant experience….not cheap however but worth it.
Another alternative if you want an authentic Thai experience is 10 minutes’ walk, out the gate turn right and on your right backing onto the river, I think it was called La Lum, it first restaurant past the rather large garish Chinese restaurant, it has picture gallery of famous Thai’s who have eaten there including two Prime Ministers, reasonably priced simple That food.

The Hotel is reasonably well maintained but it will be struggle to keep such a hotel up to international standards and there are some signs that it starting to fray at the edges.

The hotel organizes tours but not in groups, so you will travel with car ( taxi or Hotel Car ), driver and if you want, a tour guide. We took both the taxi and driver tour on one day around the immediate vicinity of Chiang Rai and one with a hotel car and guide up to Golden Triangle. The same driver was employed both days and was good, however perhaps we were unlucky as it seems this was the guides first tour and have to say that both her knowledge of English and her knowledge of history, culture and geography were sadly lacking, not a real good combination for a guide...... so would suggest if you book a guide you enquire about their experience and language skills.

We would stay there again, but this is a luxury resort, no need to don hiking boots and back pack unless you have a fervent imagination.

Staff were all very friendly and helpful and the manager seemed to be busy and mixing with customers which in my opinion is a good sign.

Room Tip: I would go for higher floors overlooking the pool or river
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Singapore_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiporn, Manager at Le Meridien Chiang Rai Resort, responded to this review, December 13, 2012
Dear Singapore_Sydney

I am very happy to hear that your stay with us has earned a place in your heart. Our hotel places great pride in our rooms and special event, we always strive to improve it.

You would be pleased to know that we actually provide daily shuttle services to many places, such as the Rai Mae Fah Luang Art and Cultural Park, town and Central Plaza Shopping Center. Maybe on your next visit you would be able to visit this superb destination. As part of Le Méridien’s value, our UNLOCK ART Key card, will allow you to access this park for free.

Moreover, I am very sorry to hear that the guide was unable to provide you with Chiang Rai history in clear information. In regards to the details, we will look into this matter again.

Please do let me know when you will be visiting Chiang Rai again and I look forward to welcoming you personally on your next visit!
Chaiporn
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new jersey
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 29, 2012

As a well seasoned traveller I can say this resort took my breath away. Beautifully designed and impeccably maintained. We enjoyed the Kratong Festival of Lights (albeit with rain), spectacular infinity pool by the river fools the eye and all staff could not be nicer. Free Internet was also much appreciated. Wish I could have stayed longer than three days.
Good drinks at happy hour! Breakfast buffet was sufficient.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eva C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiporn, Manager at Le Meridien Chiang Rai Resort, responded to this review, December 6, 2012
Dear EvaBeeva

Many thanks for your warm words. I am delighted to know that you enjoyed your stay - and experienced "Loy Kratong Festival" . We always share all and any guest feedback with our associates...and I shared your remarks with our team. and they were particularly pleased.

Thanks once again for taking the time to write down these kind comments.

With kind regards from Northern Thailand
Chaiporn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Chiang Rai Resort

Property: Le Meridien Chiang Rai Resort
Address: 221/2 Moo 20, Kwaewai Road | Tambon Robwieng, Amphur Muang, Chiang Rai 57000, Thailand
Location: Thailand > Chiang Rai Province > Chiang Rai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Chiang Rai
#1 Luxury Hotel in Chiang Rai
#1 Spa Hotel in Chiang Rai
#1 Business Hotel in Chiang Rai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Le Meridien Chiang Rai Resort 5*
Number of rooms: 159
Official Description (provided by the hotel):
The resort occupies an idyllic 26-rai site directly on the banks of the Mae Kok River, moments from Chiang Rai town and a one hour drive from the Golden Triangle where the borders of Thailand, Laos, and Myanmar converge. The resort is set at the heart of beautiful landscaped gardens complete with a tranquil man-made lake and two majestic 100-year-old rain trees. Surrounded by magnificent mountain scenery, the neighbouring community is a jewel waiting to be explored. Nearby attractions include Rai Mae Fah Luang, Le Méridien's chosen UnLock Art site, and Oub Kham Museum which houses a collection of objects from the ancient Lanna kingdom, Myanmar, southwest China, and Vietnam. Nearby attractions include Wat Phra Kaew, the temple that once housed the Emerald Buddha, and the Hill Tribe Education Centre with its fascinating display of tribal artefacts and handicrafts. Boat trips along the Mae Kong River are available from the town of Chiang Khong, with stops along the way at villages of interest. Ethnic groups living in the province include Karen, Lisu, Lahu, Akha, Meo, and Yao, and it is possible to arrange treks into the hill tribe villages with experienced local guides. Mae Sai is 62 kilometres north of Chiang Rai and makes for an interesting day trip. This busy trading post borders Myanmar, and it is possible to cross the bridge to visit the bustling market in Tha Khi Lek. Phu Chi Fa is a spectacular viewpoint. The impressive views are best enjoyed early in the morning, particularly in the cool season when mist covers the valley floor. A highlight to any trip to Chiang Rai is a visit to the Doi Tung Development Project. Started as a royal initiative to help eradicate opium supply, drug use, and rural poverty, the project offers villagers with a practical and sustainable alternative. The project focuses on development, education, training, humanitarian activities, environmental conservation, agriculture, and the production of quality crafts. At the summit of Doi Tung, visitors can visit Phra That Doi Tung, a chedi constructed in 911 A.D and one of the oldest and most sacred sites in northern Thailand. The chedi is said to contain the collarbone of Buddha. Le Méridien Chiang Rai Resort, Thailand is located close to the town centre and a short drive from Chiang Rai Airport. ... more   less 
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Also Known As:
Le Meridien Chiang Rai Hotel Chiang Rai
Meridien Chiang Rai

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