We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Happy days, quiet nights” 5 of 5 bubbles
Review of Sheraton Hua Hin Resort & Spa

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Sheraton Hua Hin Resort & Spa
Ranked #3 of 63 Hotels in Cha-am
Certificate of Excellence
Caernarfon, United Kingdom
Level Contributor
99 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Happy days, quiet nights”
5 of 5 bubbles Reviewed January 23, 2013 via mobile

Amazing architecture - all low rise and all rooms adjacent to the huge swimming pool,
Brilliant breakfasts - everything ranging from curry to cakes, served in style,
Bountiful beach barbecue / buffet - incl. lobster, shrimp, oysters,
Sensitive staff - every effort to look after guests, very friendly,
Lonely location - a 300 Baht (£6 each way) taxi ride from town.

Stayed January 2013, traveled with family
Helpful?
Thank Daf1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review, January 26, 2013
Dear Daf1,

Thank you for your taking the time to share your lovely memorable stay with your family and write us such a lovely review about your recent stay at Sheraton Hua Hin Resort & Spa.

We appreciate your kind feedback regarding the overall resort's ambience; we will pass on your kind words to everyone to continue enhancing the standard of our services to our discerning guests.

We look forward to welcoming you back to Sheraton Hua Hin Resort & Spa for a relaxing holiday.

Sincerely yours,
Sitthirat Hothongkam
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,371 reviews from our community

Traveler rating
    798
    382
    125
    40
    26
See reviews for
491
502
39
72
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (372)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

We had wedding there - The staff is very friendly,trustworthy and service is excellent. The food was amazing - they catered for every cuisine. The most amazing and tasty Vegetarian food.
Amazing eggless dessert displayed extraordinarily.
The hotel is fumigated everyweek inside and outside - we stayed there for 10 days not an insect bite in Tropical condition
The water of the swimming pool is crystal clear

Room Tip: The ocean facing suite have excellent view. You can see sunrise form your balcony. And you are few m...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rangilee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review, January 26, 2013
Dear Rangilee,

It was great to hear that you had an fantastic time at the Sheraton Hua Hin Resort & Spa with TripAdvisor.

We will surely pass your kind compliments on our associates to everyone and definitely looking forward to your next visit soon.

Once again, thank you for selecting our resort for your wedding celebration and we look forward to welcoming you back for your wedding anniversary celebration or sooner.

Sincerely yours,
Sitthirat Hothongkam
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, UK
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed January 22, 2013

I stayed here with my wife just after the New Year. We mentioned that it was our honeymoon and they laid on some bubbly and some flowers.

The positives:
- Rooms were large and well-maintained.
- Very clean.
- Excellent choice at breakfast with Continental, Thai, Chinese, Indian, British and North American style breakfasts on offer with a pianist playing away. Very soothing.
- The reception staff were very attentive and seemed very well trained in their job.
- Multiple choices of places to eat at the resort.
- An amazing swimming pool that seemed to snake around most of the resort.
- Free wifi around most public areas. I managed to get wifi in my room.
- A shuttle service to Hua Hin town (and I understand the large shopping mall) running almost hourly at much cheaper rates than local taxis.
- A beach!!!
- There was a large children's centre present.

Negatives
- It is a good 10km from Hua Hin, which for those who put location above all would find too much. I would say that this adds to the resort's charm, personally. It means the beach tends to be deserted beyond a few hawkers.
- Concierge service wasn't as high a standard as everything else. I found them hard to understand and not as helpful as the reception staff.
- Drinks are a bit pricey. But this is by Thai standards. By Western standards, it is perfectly fine.

--

A lot of posters talked of Conventions and I saw at least three when I was at the Sheraton. They ranged from ten people to two hundred. I can honestly say, I did not have any issues with their presence and the standard of service did not drop. I would say having a late breakfast helped!

I would recommend this place for holidaymakers looking to relax and unwind. If you want a little excitement, the bus trip to Hua Hin's various restaurants and the night market should do the trick. Please try the seafood when you are there, the lobster was amazing! It did seem that quite a few groups of people treated the Sheraton as a base for a golfing holiday as there are quite a few courses in the area.

I would stay here again.

Room Tip: If you are there on holiday, ask for a room closer to the beach. It is a big resort and this really...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tonymacaroni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review, January 23, 2013
Dear tonymacaroni,

Thank you for taking the time to review your recent stay at Sheraton Hua Hin Resort & Spa on TripAdvisor page. We are very happy about your encouraging observations on our teams' enthusiasm and helpfulness during your stay with us. Thank you also for your positive comments on the quality of service. We are truly happy to know that the time that you have spent with us on your honeymoon was worth of value.

It is always pleasing to know our guests have been able to take advantage of our facilities like clean and spacious rooms, excellent food quality - breakfast in particular and above all our Lagoon style pool that is as large as 4,000 square meters and meanders through lush landscape.

Look forward to your next visit in near future for another pleasant and longer stay and thank you again for such a positive review.

Sincerely yours,
Sitthirat Hothongkam
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 21, 2013

We travel with three children and often we need a hotel which meets all of our needs. We were very happy to have picked Sheraton for our vacation. Despite a rather long ride from Bangkok to Hua Hin, the tiredness was forgotten once we checked in. We had a room with direct pool access which really met the needs of our children. They could not wait to jump into the pool everyday. Also this hotel has a very well equipped kids' club, from the craft activities, DVDs to the outdoors, my kids look forward to going every day. That gave us time to relax while they were there. The grounds are sprawling and well maintained. Despite complaints from other customers about the noise, there was none for us even though there was a mega wedding on the weekend.
The breakfast spread is one of the best I have ever had.
I like the feel of this place (we have been to the one in Phuket) - the whole stay is really enjoyable and we have no qualms returning again if we have an opportunity. I felt perfectly relaxed, and even got up one morning to watch the sunrise!

However, it's no wonder that the restaurants are rather empty in the day - the prices are rather high. We took a walk out to the main road and had our lunch at the cafe one afternoon.

It's perfectly fine to book the shuttle bus to the town. There is no charge for kids if they sit on a parent's lap so we didn't have to spend much. The shuttle bus leaves punctually which is great.

There is a factory outlet opposite the hotel, there were some quirky finds and we did spend some money there.
Our return journey to BKK was a mere 2 hours+ as it was a weekend with less traffic.
Everyone enjoyed the trip and the kids returned with fond memories declaring it's the best hotel they ever stayed in.

Room Tip: Book a room with direct pool access.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hovy9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review, January 22, 2013
Dear hovy9,

Thank you for your wonderful comments about Sheraton Hua Hin Resort & Spa regarding your recent family stay with us. We have shared your comments with the entire team and all of us are happy that you and your family enjoyed our resort, the facilities, the breakfast, our pool and StarClub that offers variety of activities and entertainment for kids to enjoy their holiday along with their parents.

Thank you for mentioning us as the best hotel your family ever stayed in and we truly look forward to the pleasure of your next visit, hope will be in near future.

Sincerely yours,
Sitthirat Hothongkam
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chiang Mai, Thailand
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed January 20, 2013

We loved our quick stay at the Sheraton Hua Hin...'wish we could have stayed much longer. The pool is the most lovely I've ever seen and the landscaping is beautiful. We enjoyed all 3 of the meals we ate there, particularly the Italian restaurant. The staff were friendly and accommodating, the beds were heavenly. Our only complaint was that upon arrival there was some quite loud construction going on near the lobby area, making it hard to hear what we were being told, and causing me to have a headache. It would have been better for the receptionist to have taken us to another level where the sound wasn't so loud. It was an unfortunate first impression, but I am happy to say that things improved dramatically from there. We will definitely return asap!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ThailandTexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review, January 21, 2013
Dear ThailandTexan,

It was our pleasure to have your with us and thank you for sharing your experience at Sheraton Hua Hin Resort & Spa with TripAdvisor and the others.

We appreciate your feedback which helps us to focus on the needed areas for improvement and thank you for choosing us as your vacation spot. We are glad you enjoy our "Sweet Sleeper" bed, our Lagoon style pool and "Salas" pool restaurant that serves authentic Italian food.

We hope to welcome you back again very soon to explore the rest of this family oriented resort with variety of activities, pools and perhaps our Aspadeva Spa.

Sincerely yours,
Sitthirat Hothongkam
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manchester
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed January 19, 2013

We stayed at this hotel for 15 nights so we were definately there long enough to get a good feel for it. We had a garden view room, which was spacious, clean and perfectly adequate. I do have to add that it wasn't as high-spec as some hotels I've stayed in such as the Sofitel in krabi but none the less it was lovely. The rooms were cleaned everyday and two complimentary bottles of water were provided daily in your room. My only gripe with the room was that perhaps the bed and bedding were not that comfortable and the air-con system was rather noisy when you were trying to sleep.

The hotel grounds were beautiful, well manicured lawns with a lush tropical feel. The lagoons style pool was huge and very clean but perhaps a little cold. I will say one negative thing and that is that the sun-beds went very quickly in the morning. You basically had to join the bed-hoggers and reserve your bed before 9am or miss out so you can forget a restful lie-in. There is a nice enough beach attached to the hotel but you can't sunbathe on it, there are no unbrellas or beds and although its much nicer than any beach you'd find in the uk or most european countries by thailand standards it's a bit dirty. I think this hotel would definately benefit from a private clean beach area even if it was partly man-made. The drinks and food at the pool bar were fine, although expensive but this is to be expected in a hotel in this class.

The hotel offers free wifi and has about 7 computers in the lobby area, which you can use at your leisure. We used these a lot to send emails home and look at restaurant reviews. Generally the internet worked fine but sometimes it was a bit slow.

The hotel also offered shuttle buses into town, which was really useful and although you had to pay for the bus the cost was nominal. If you are planning on using the 5pm or 6pm shuttle into town then book your place early because they get very busy. Likewise the return bus from hua hin at 8.30pm at 10.30pm also got packed very quickly.

A few reviewers on tripadvisor have mentioned that the hotel hosts a lot of weddings and conferences. We did notice a few events but to be honest it didn't really impact on our stay at all. I think the people moaning about these events are just over-reacting. If anything some of these events provided an ideal opportunity for a bit of people watching.

The other thing that I must mention about this hotel is the breakfast. It is outstanding! Literally every base had been covered. You could get eggs cooked in anyway you liked, hot pancakes, a huge variety of breads and cakes, fresh fruit, yogurts, thai food, indian food even icecream! We also ate at the hotels aszia restaurant one night. The food was delcious although the portions were a little mean.

The staff at this hotel were a delight, very friendly and willing to help and reception staff speak very good english so you shouldn't have any communication problems.

Would definately return to this hotel, don't hesitate to book.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank blingo1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review, January 21, 2013
Dear blingo1234,

Many thanks for taking the time to write us your expressions and observations during your stay at Sheraton Hua Hin Resort & Spa. It is delightful to read about all the positive experiences and comments extended to our associates which you shared with TripAdvisor.

We take pride in delivering top level service and feel proud to know that you enjoyed the Sheraton experience and all the grounds and facilities we offer. At Sheraton Hua Hin Resort & Spa our service is paramount to every guest and creating lifetime memories is our goal. We truly appreciate your feedback which will be shared with entire team.

Once again, thank you for selecting Sheraton Hua Hin Resort & Spa and for sharing your recommendation to others.

Sincerely yours,
Sitthirat Hothongkam
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
237 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
2 of 5 bubbles Reviewed January 19, 2013

I chose because of great pool. It is a great pool.

I don't think there were too many people there at the time so service declined.

After a night with the family in Hua Hin (NOT drinking) of eating and shopping we looked forward to a nightcap and relax at the beachside bar. The hotel info sheet says it closes at 1030.

We arrived just before 10 to be told it was closed. The staff were packing up and were never going to assist. They suggested the pool side bar/restaurant which closes at 1030. It was already closed.

A two night trip ruined. Not the usual Thai hospitality!

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Johnnie1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review, January 20, 2013
Dear Johnnie 1948,

Thank you for taking the time to share recent stay at Sheraton Hua Hin Resort & Spa.

We appreciate your feedback regarding the overall resort; we will pass on your positive rating about Value, Sleep quality, Rooms and Cleanliness.

Regarding your unfortunate experience with opening times we are surprised to see your feedback and are sorry for any inconvenience caused and surely will investigate and insure this cannot happen once more. Luna Lanai our unique Sea Front Bar & Restaurant is open daily Fridays & Saturdays until 1 am after midnight and weekday until 10:30 for food but if some guest still there still continue to serve drinks until 11 pm. And Sundara lobby Bar and Lounge is open daily until midnight.

Whenever your next trip brings you to the other Hua Hin, we hope Sheraton Hua Hin Resort & Spa is one of the properties you will still return.

Sincerely yours,
Sitthirat Hothongkam
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Cha-am
4.0 mi away
Novotel Hua Hin Cha Am Beach Resort and Spa
8.9 mi away
Hyatt Regency Hua Hin
Hyatt Regency Hua Hin
#6 of 134 in Hua Hin
4.5 of 5 bubbles 1,776 reviews
5.2 mi away
Veranda Resort and Spa Hua Hin Cha Am - MGallery Collection
Show Prices
Show Prices
Show Prices
8.1 mi away
InterContinental Hua Hin Resort
6.1 mi away
Putahracsa Hua Hin
Putahracsa Hua Hin
#1 of 134 in Hua Hin
4.5 of 5 bubbles 1,223 reviews
0.5 mi away
Dusit Thani Hua Hin
Dusit Thani Hua Hin
#2 of 63 in Cha-am
4.5 of 5 bubbles 2,030 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Hua Hin Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Hua Hin Resort & Spa

Property: Sheraton Hua Hin Resort & Spa
Address: 1573 Petchkasem Road, Cha-am 76120, Thailand
Location: Thailand > Phetchaburi Province > Cha-am
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Cha-am
#2 Business Hotel in Cha-am
#2 Family Hotel in Cha-am
#3 Luxury Hotel in Cha-am
#3 Romantic Hotel in Cha-am
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Hua Hin Resort & Spa 5*
Number of rooms: 240
Official Description (provided by the hotel):
Embedded in a tropical garden, Sheraton Hua Hin Resort & Spa comprises nine buildings surrounding a 200 meter long, lagoon-style swimming pool, 6 restaurants & bars, spa, fitness center, 2 tennis courts and a kid's club. All deluxe rooms feature a private garden, balcony or direct access to the pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Priceline, Agoda, Hotels.com and Travelocity so you can book your Sheraton Hua Hin Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hua Hin Hotel Cha-Am
Sheraton Hua Hin Resort And Spa
Sheraton Cha-Am

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing