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VK_Traveler
London, United Kingdom

Magnificent Property - Magical Hospitality

5.0 of 5 bubblesReviewed Aug 26, 2012
Sheraton Hua Hin seems to be the epitome of luxury in these parts of the world. Absolutely luxurious, with the blue lagoon adding a dash of character to the property, this is one place which must be on every resort lover's itinerary. If you are planning to visit Hua Hin take atleast two nights in this property - that is the minimum time you need to explore this property itself as well as try out all its offerings - food, swimming, games, yoga etc. Evening entertainment, boxing performances, musical arrangements etc. - all is on offer for the residents of this resort.

The resort is set between the sea and private luxury residences which seamlessly merge into it. The property overlooks the pristine Gulf of Thailand and provides an idyllic setting to relax and enjoy the Sheraton hospitality. The bevy of restaurants in the resort add to the calming environment and offer plenty of options to gastronomes, including vegetarians like me. Do try out the Sala - restaurant which offers seating right next to the glittering lagoon. In addition, the breakfast buffet spread is phenomenal - with a great variety of food and drinks to choose from.

The staff is top notch and makes every effort to make sure that the guests have a good time. On our request, the staff arranged a cab to take us around the city with a half day tour. Also, a shuttle leaves the resort nearly every hour to go to Hua Hin town at a nominal charge. Also, a golf cart is arranged to move around the large property and transfer guests to the edge of the resort.

My suggestion: This is the only property you need to stay in at Hua Hin. Do ask for the lagoon access rooms - they are out of the world with balconies lowering into the continuous lagoon which gives direct access to the infinity pool.

Also, try out the mall directly opposite the resort on the main expressway - it offers great products and variety for shoppers.
Date of stay: August 2012
Room Tip: Prefer a lagoon access room - absolutely brilliant.
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review
Responded Aug 31, 2012
Dear VK_Traveler,

Thank you for your recently stay and sharing lovely pictures with us and the others. We are glad to know that you enjoy everything here we have offered. We are lucky to have diverse facilities especially our "Lagoon" style pool that marked as our unique proposition and everyone loves it. And we are sure you did too!!

Your kind comment has explained everything about us and we have passed on your compliments to our associates so they know that thier efforts to go extra steps really made difference for guests to have a good time during their stay here.

Looking forward to welcoming you back to explore more in the near future.

Sincerely yours,
Sitthirat Hothongkam
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed August 25, 2012

Was here on a business trip. Excellent room, well-lit, very clean and comfortable, everything was working perfectly. Staff were all very friendly, well-trained and service was timely. Pool and beach looked lovely though I did not manage to spend time there since I was there on business. But definitely a great hotel.

Date of stay: August 2012
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank SmurfetteSue
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this reviewResponded August 26, 2012

Dear SmurfetteSue

We are happy to know that you had a great experience during your business trip here at Sheraton Hua Hin Resort & Spa.

We are fortunate to have such diverse facilities to offer everything that our guests would need and our associates that always take their extra steps to make sure that the best relaxing experience and atmosphere are all around here.

Our resort is a beachfront destination and offer one of the largest Lagoon style pool which all of our guests love it. And we hope that your next visit here will be a pure relaxing vacation to explore what you missed on your business trip this time.

Sincerely Yours,
Sitthirat Hothongkam
Hotel Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 23, 2012

We stayed here beginning of August for seven days. We are a family of four, two adults and two children.

We had a fabulous time, and did not want to leave. Our lagoon access room was in block five, right beside the kids club and main building. We were offered two options on check in – two queen beds or a king bed with an extra put up and utilising the sofa. We went for the king option, which whilst it isn’t the most aesthetically pleasing – the room was a full of beds, it was the most comfortable option for us all. The beds, pillows were very comfortable and we all slept very well. The bathroom was very well appointed with a large bath and separate shower, the sliding door from bath to bedroom had a lock so privacy wasn’t an issue. The daily clean and turn down service were all faultless, we did not have one compliant.

Dining – Upon check in we were given a ‘kids dine free’ pass with adult meals. I’m not sure if this was a hotel , spg or our tour operators offer but it was great. Despite the advantage of this the pricing throughout the hotel was very reasonable for a resort hotel. All meals, breakfast, lunch and dinner – we dined everywhere - were great.

Kids club – it’s in a clean purpose built building, with garden and play area. There is a no shoe policy inside so it’s a lovely for young babies crawling about. There were daily activities for kids of all ages from creating frames to clay figurines (you see these in the photos), there was a nominal fee for certain activities and our 7 and 9 year old enjoyed the change of doing something and going off for an hour or two each day.

Location - The hotel is located out of town, a 10/15 minute drive away. The shuttle is 50 baht per adult, kids up to 12 free, but we also paid for our kids, there is no way my nine year old daughter can travel on my lap. The cab fare into town is 250baht each way.

Spa – my daughter and I had Opi pedicures one rainy afternoon at short notice, lovely spa with very kind friendly staff –the treatment was approx £20 each.

Finally THE POOL – is amazing, it was such fun to circumnavigate each day. There are jacuzzi’s, slopes and steps and the kids loved it.
We really loved this hotel and cannot recommend highly enough. We will definitely be back. Thank you to all the lovely staff.

Room tip: Lagoon Access are great fun.
Date of stay: August 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank PANDP2006
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this reviewResponded August 31, 2012

Dear PANDP2006,

It is nice to hear from you and thank you for spending your family vacation at Sheraton Hua Hin Resort & Spa. We are glad to know that all of you had a fabulous time here at the resort .

Your constructive comments really provide great value for our resort as well as lovely pictures you posted to share with us and the others. It shows us that you enjoyed every minute of your time from the facilities offered here.

We hope to be able to welcome you and your family back again for another pampering holiday soon.

Sincerely yours,
Sitthirat Hothongkam
Hotel Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 16, 2012

I stayed for 3 nights. It offer the best view and facilities. The food is good and its beach side restaurant is just great. We had nice party over there. The sea water recede atleast 500 meters in the morning and offer hit the resort at night. It is about 8 kms from city. It is typically different from thailand. The lagune is just marvellous.

Room tip: Swimming pool side
Date of stay: August 2012
  • Trip type: Traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank drparmod
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this reviewResponded August 21, 2012

Dear drparmod,

It was a great pleasure for us that you and your family had a great time during your stay at Sheraton Hua Hin Resort & Spa. We appreciate for taking time to share beautiful photo and experiences you had at our resort.

Once again, our sincere appreciation for your kind support and we hope to welcome you and your family back here in the near future.

Sincerely Regards,
Sitthirat Hothongkam
Hotel Manager

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Reviewed August 6, 2012

My two nights at the Sheraton Hua Hin went by quickly because of how fantastic the property was. The resort was beautiful even though the beach was mediocre. The large pool made up for the mediocre beach as it stretched from one end of the hotel to the other. Our Ocean View Suite was also great. It was large, spacious, and very comfortable. The hotel did a fantastic job with accommodating our requests. We also received some great perks as well. Overall, the service was what stood out the most at this hotel. I was surprised, because the service had to be that good to surpass the beauty of the resort. However, the internet was very poor. I spent more time attempting to connect to the network as opposed to actually surfing the net.

Date of stay: August 2012
  • Trip type: Traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank arthursiew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this reviewResponded August 7, 2012

Dear arthursiew,

Thank you very much for choosing to stay at Sheraton Hua Hin Resort & Spa. We are delighted that you had an enjoyable stay with us recently.

Your comment highlighted on our unique proposition of the resort, we have the largest Lagoon style pool of 4000sqm which offering a great relaxing experience for our guests throughout their stay.

We have also noted your comments about the speed of internet, we will surely take on board about this matter to improve the product and service experiences for our guests.

We hope we will be able to have the opportunity to welcome you again to the resort in the near future.


Sincerely Regards,
Sitthirat Hothongkam
Hotel Manager

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Reviewed August 6, 2012

This is a dream property - pristine, sublime, refreshing and relaxing . Excellent venue for work and pleasure . The conference facilites are wonderful and the location is convenient to get into the main tourist attractions of the town. The staff is very courteous and attentive in true Thail style. Will surely come back later for leisure.

Date of stay: August 2012
  • Trip type: Traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank poojakinra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this reviewResponded August 7, 2012

Dear poojakinra,

It was a great pleasure to have you here at Sheraton Hua Hin Resort & Spa and thank you for taking your time to share us your comments. We are delighted that you had a successful conference with us recently.

We are fortunate to have such diverse facilities and activities around which we are glad that you found it an excellent venue for work and pleasure. And of course, we look forward to welcoming you back for leisure to explore our property more in the near future.

Sincerely Regards,
Sitthirat Hothongkam
Hotel Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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