The hotel is beautiful. Room is nice, bed is very comfy. It's location is perfect, quiet and peaceful (except at the pool with numbers of kids)
However, I was a bit disappointed with their service, maybe we have too high expectation with such a beautiful and well-known hotel. We reached the hotel almost 4 PM.(Check in time is 2PM) the reception brought us to the room, to found that it was not yet done. they leave us standing in the room waiting maid making bed and finish her job for a while (it could be a little while but for the guests who were standing ....it was quite long time). they said there is only this room available for us. Maybe we used our complimentary night, that's why they didn't care our feeling.
If we reached the hotel before check in time , I wouldn't mind if we need to wait , or even ask us to wait at the lobby for a little while ...not in the room.
So, even the hotel is very beautiful and good to stay for holidays, we believe that there are a lot more choices out there.
- Official Description (provided by the hotel):
- Veranda Resort and spa is located on the finest beachfront between the traditional Thai resort towns of Cha Am and Hua Hin, a favourite royal and aristocratic retreat for over a century. The resort architectural style is Modern Asian, designed for comfort as well as being pleasing to the eye and soul. ... more less
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- Also Known As:
- Veranda Resort And Spa Hua Hin Cha Am Hotel Cha-Am
- Veranda Hotel Cha Am