Possessing Accor Le Club Platinum membership means nothing at this hotel. No priority check-in, No welcome drink, No Gift, No automatic upgrade (you have to negotiate this at check in, as well as a late check out) We did get free WiFi, but again, it had to be requested.
Check-in seemed to take forever and involved filling out forms even though I booked through the Accor website and entered all this information beforehand.
The rooms offer a great view, however they're tired and in need of maintenance, the wind whistles through the windows, the minibar is in fact an empty refrigerator, there’s no bathtub - even in the Suite rooms.
Breakfast was nothing special, 3 domestic coffee machines and 1 toaster clearly isn’t enough for the hundreds of guests at 8am. In fact I’d suggest not bothering with the buffet breakfast and grab a coffee and croissant downstairs at the coffee shop instead.
Room service and the restaurant by the sea were both good and surprising inexpensive. Both have dedicated menus for kids with plenty of options.
The pool is large and great for kids as well as adults. The KidsWorld has a limited selection of toys for the under 5’s however the main attraction for them is the ball-room - of which our son loved. Older children also have PS2’s, a great TV room, a Pool table and Table Futsal to play with. There’s even a separate nursery with cots.
In short, a great view, good kids facilities, average everything else, poor front desk service and an absolute zero for Le Club Platinum recognition.
- Official Description (provided by the hotel):
- Located between Cha Am and Hua Hin Novotel Hua Hin Cha Am Beach Resort and Spa is within 10-15 minutes drive from Hua Hin Airport and Hua Hin Night Market. The hotel provides 243 rooms with every room offering a balcony with stunning seaview of the Gulfof Thailand. The resorts beachfront outdoor swimming pool Kids World meeting facilities and spacious tropical garden for team building activities make the resort a perfect choice for families couples and meeting organisers. ... more less
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- Also Known As:
- Courtyard Hua Hin At Cha Am Beach Hotel Cha-Am
- Courtyard Cha Am
- Courtyard Hotel Cha Am