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“Relaxing holiday.”

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Novotel Hua Hin Cha Am Beach Resort and Spa
Ranked #7 of 63 Hotels in Cha-am
Reviewed January 28, 2013

We have just returned from a 7 night break at this hotel. We booked last minute and got a good deal.
The hotel its self is quite big with a large lobby area. There are steps down to the grounds and pool area.
We stayed in a suite on the 22nd floor and had super views over the Cha am coastline! The suite was big with a separate lounge area, TV in both bedroom and lounge. Bathroom was big and clean. Free wifi everywhere and a wifi adapter for your room. The maid that cleaned our room did a great job- tidied and folded everything!!
The hotel didn't seem very busy so more than a selection of sunloungers!!! Plenty of parasols to shade under as well as hammocks. Really good pool, excellent water slide- lots of fun for kids and adults alike. A large swim up bar and happy hour cocktails!
The beach unfortunately is non existent except when the tide is out, we managed a brief swim in the sea.
We ate lunch in the beachside restaurant, not too expensive and really good food.

We used the hotel shuttle to travel to Hua Hin, averaged priced and very convenient with a good choice of drop off and pick up times.

Outside the hotel were quite a few restaurants and bars, a very relaxed area and actually quite busy. The food we ate was excellent and cheap especially the seafood! The bars stay open late and again drinks are cheap. There was also a 7-11 right outside the hotel so really handy to pick up soft drinks and nibbles. Plenty of places to get laundry done and taxis to travel back to Bangkok.
If you travelling back to Bangkok by taxi get them to stop at the floating market (about an hour outside of Bangkok) You travel through the market by longtail with various drop ff points on the way.
Overall we had a very relaxing and enjoyable stay the this hotel.

  • Stayed: January 2013, traveled as a couple
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1  Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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875 - 881 of 1,401 reviews

Reviewed January 25, 2013

We have stayed at this hotel when Marriot owned it we thought that the standard would have dropped but we was very surprised on our arrival, we booked on line and got a fantastic rate of £33.00 per night with breakfast and we were upgraded to a superior room. All the rooms face out to sea we had room on 22nd floor which was spacious to say the least very clean and well kept, some of the rooms have been redecorated and ours was one. The service is still exceptional from all the staff, with the breakfast served on both the 3rd floor and also Cafe by the Beach which is where we chose to have our breakfast beautiful setting. There are themed nights each evening which are a little pricey compared to thialand rates but a nice ambience with nice food served.There are plenty of bars restuarants and shops on the door step, and with a 15 min taxi journey you can travel into Hua Hin the main town with many more bars and shops costing around £6.00 (300 baht) one way.You can also make plenty of trips from the hotel or simply ask one of the local taxi drivers outside the hotel and they will take you anywhere negotiate price first.
Large pool with swim up pool bar is surrounded by lush gardens.New winebar opened in the foyer.

We would like to thank room division manager Ekpresert Kanjanarangsun for greeting us on our arrival who welcomed us back and also gave us a free wifi adaptor for our room plus free cocktail (free wifi available everywhere even in the far corner of the hotel near the beach )We would not hesitate in returning back to the Novotel in Cha Am so people book this hotel for a nice relaxing holiday in a 4star hotel for 3 star prices .......

Room Tip: All rooms face out to sea so does not matter which room i would go from floor 12 upwards
  • Stayed: January 2013, traveled as a couple
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1  Thank cranstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this reviewResponded December 25, 2013

Dear Traveller,

Thank you for taking the time to post your review on Tripadvisor, your comments will help us in our continued efforts to improve guest’s satisfaction.

Once again, thank you.

Sincerely,

Alexander Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2013

The Saturday seafood buffet was very poor value for the money. The food was not hot and the shrimp tasted not fresh. The pool bar drinks were expensive, but OK on Saturday night. Then, on Sunday night, a different bartender decided to be cheap about the drinks and they tasted more like ice tea than a cocktail.
The worst thing was the toilet lighting. It is so dark in that room that one cannot hardly see to shave.
We will not go back.

  • Stayed: January 2013, traveled with family
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1  Thank SamutSunan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this reviewResponded April 9, 2013

Dear SamutSunan,

I sincerely appreciate your feedback on Tripadvisor I am saddened to learn about your view of our bathroom lighting and food & beverage value offers. I recognize that sometimes parts of a guests stay may not always live up to each individual expectations; often when we learn of this during our guests stay, we aim to do everything we can to offer something else more suitable; perhaps change a light bulb for the bathroom or offer another option for food or drink. I have shared your comments with my team and emphasized the importance of communicating and asking questions to make sure of individual guest satisfaction throughout their stays.

Once again, thank you.

Best Regards,

Alexander Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

The hotel is always good value,especialy with an Accor card. The restaurant and service there are excellent and the staff very accomodating. The 'kids club' is superb and caters for all ages from about 2-13, and is right next to a good pool with swim up bar. Excellent flume slide and shallow pool for children. The family suite (bedroom with hallway joining a small living room/2nd bedroom for children) is excellent value and a space that works well.
The only down sides are the breakfast being open-air as it gets very hot and the pool is a 3/4 minute walk from the hotel. We wil definitely visit again.

Room Tip: sea view recommended
  • Stayed: November 2012, traveled with family
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1  Thank Ralph G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

The hotel is in an ok location and could be an ideal stop over if you are heading south. The sea is not clean thus, swimming pool area and beach side are nicely arranged. Rooms have spectacular views but need a refreshing touch.
All and all the hotel looks an avarage big, building withouth caracther, still rather crowded.
The restaurant very pricy and not so good. The breakfast was very nice with endless choise but also very croweded.

The all situation looked liked the usual full board boring feelingless package holiday.

Terrible and unprofessional the sort of tourist information located in the hall.

Room Tip: Higher floors have the best views.
  • Stayed: December 2012, traveled with family
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Thank pam188057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this reviewResponded April 10, 2013

Dear pam188057,

Thank you for sharing your comments on Tripadvisor, I am sorry that our resort-building’s character did not suit your personal taste and expectations. I have shared your comments with my team as part of our ongoing efforts to further enhance our products and services.

I am pleased to read that you enjoyed our swimming pool, spectacular ocean-views and breakfast offer; we now also offer another relaxing breakfast option at our beach restaurant for guests who prefer dining in a more laid back and quiet atmosphere.

Sincerely,

Alexander Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2013

in this hotel you get the holiday feeling, very nice pool and slide for the kids, also a nice kids club. room is very nice and comfortable, excellent service,... we can recomment it and will return also

  • Stayed: January 2013, traveled with family
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Review collected in partnership with Easytobook.com
2  Thank cindy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2013

My family (2 adults and a 6 and 8 year old) went to the Novotel in Cha Am for 3 nights in December. This Hotel is about 10-15 minutes away from Hua Hin but well worth the trip!

If you have kids, don't look any further. The Hotel boasts a huge pool which is very child friendly and also has a water slide which kept the kids occupied throughout the 3 days. The surroundings were very nicely landscaped with hammocks to laze in and attentive staff. The swim up bar had a happy hour from 4-5pm daily so look out for that!

If the pool is not enough for the kids then check them into the kids club. Again this was massive with everything a kid could want. X Box, PS games, books, space to run around, kid's playground, computers and more.

We had breakfast on all days and lunch on one of the afternoons. No complaints here (except for the pomello salad which was really spicy). The team responded to all our needs....sometimes later than expected but they did respond.

We will be back!

  • Stayed: December 2012, traveled with family
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1  Thank SKAR_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this reviewResponded December 25, 2013

Dear Traveller,

Thank you for taking the time to post your review on Tripadvisor, your comments will help us in our continued efforts to improve guest’s satisfaction.

Once again, thank you.

Sincerely,

Alexander Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Hua Hin Cha Am Beach Resort and Spa

Address: 854/2 Burirom Road, Cha-am 76120, Thailand
Location: Thailand > Phetchaburi Province > Cha-am
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Cha-am
#5 Family Hotel in Cha-am
#6 Romantic Hotel in Cha-am
#6 Spa Hotel in Cha-am
#6 On the Beach Hotel in Cha-am
#7 Luxury Hotel in Cha-am
Price Range: $59 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Hua Hin Cha Am Beach Resort and Spa 4*
Number of rooms: 243
Official Description (provided by the hotel):
Located between Cha Am and Hua Hin Novotel Hua Hin Cha Am Beach Resort and Spa is within 10-15 minutes drive from Hua Hin Airport and Hua Hin Night Market. The hotel provides 243 rooms with every room offering a balcony with stunning seaview of the Gulfof Thailand. The resorts beachfront outdoor swimming pool Kids World meeting facilities and spacious tropical garden for team building activities make the resort a perfect choice for families couples and meeting organisers. ... more   less 
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Also Known As:
Courtyard Hua Hin At Cha Am Beach Hotel Cha-Am
Courtyard Cha Am
Courtyard Hotel Cha Am

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