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Novotel Hua Hin Cha Am Beach Resort and Spa
Ranked #6 of 63 Hotels in Cha-am
Certificate of Excellence
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“value for money”
4 of 5 bubbles Reviewed August 21, 2012

Hua Hin and Cha Am are such lovely destinations. The beaches are not as sprawling as those in Phuket and Koh Samui but sea shells are still abundant along the shoreline. The Hotel is set back from the beach with spectacular views of the sea. i was upgraded to a junior suite which has views over the mountains behind Hua Hin as well. The rooms are clean but a bit dated. The location is ideal if you prefer the quiet but far away from anything resembeling civilisation. The hotel food is good and should you want a change of menu, a very popular beachside restaurant is only a short 50m beachside walk away. The hotel was busy over the mothers day weekend and tapered down to quiet by the third day yet no change was seen in the level of service which means i would happily return during the festive season for a break.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review, August 29, 2012
Dear Guest,

Thank-you for taking the time to post a review about our hotel. It is always a pleasure to receive feedback such as yours.

All our guest rooms & suites have ocean view and I am glad to read you enjoyed the service our team members offered to you.

I am sharing your comments with the team and I am sure they too will be very happy to see your review. Thank you again for sharing your experience and I trust your next visit will be as pleasant as the previous one

Kind regards,

Alexander Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,309 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (235)
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Bangkok
Level Contributor
107 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed August 16, 2012

We've used the hotel for a long time primarily because of ease of location but also the pool / slide area for the kids. Good size kids indoor activity area although some upgrades could be done with in terms or new toys. I also noted that on this stay a charge has been asked to use computer games and yet no new equipment has changed on the last 4 years ive been going there - seems somewhat fickle and actually annoyed me as rack rates arent exactly 'budget'.

Overall service, check in and room quality excellent as usual

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alina2012Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review, August 29, 2012
Dear Guest,

Thank you for taking the time to post a review about our hotel, your feedback is very important to us. I am sharing your comments with the team and will review your suggestions with them.

We appreciate your loyalty and thank you for giving us the opportunity to improve.

We look forward to welcoming you back soon.

Kind regards,

Alexander Parry
General Manager
Novotel Hua HIn Cha Am Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrie, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 31, 2012

Good place if you're looking to be in the surrounding area of Hua Hin or Cha Am without being right in town. Great rooms, great food, great pool, great staff. Only downside is waiting for taxis to get to town. Can be good, can be bad!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank seetheworldby2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review, August 29, 2012
Dear Guest,

Thank you for taking the time to post a review about our hotel. It is always a pleasure to receive feedback such as yours.

I will share your comments with the team and I am sure that this feedback will serve as an encouragement to all of our staff, as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience.

Kind regards,

Alexander Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jamshedpur, India
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 30, 2012

It was previously a marriot property, and has been transformed to a novotel recently.The best thing was the location and the swimming pool. though it is near the beach the beach is not so good to relax. The gardens and the swimming pool are the highlights. The food was also lovely.There are some restaurants and a 7 eleven nearby as well.

Room Tip: All rooms are sea facing, but ask for ones above 11 floors.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bismoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed July 28, 2012

I was there last week for a short family holiday.
The hotel is very very nice.
We had connecting rooms on the 22nd floor (suite + superior) which was great for my family and my parents. The view was great, waking up in the morning overlooking the sea.
The staff were always helpful, the food was great.
They have a huge swimming pool with a very fun slider.

All in all, we had a great trip to Hua Hin and will definitely be back

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pierre T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review, August 9, 2012
Dear Guest,

Thank you for taking the time to write a review on your stay with us. It is great to hear you and your family had a memorable experience in and around the hotel.

We have shared your comments with our team and I am sure your appreciation will serve as an encouragement to all of our staff as we strive to continuously improve our services.

We look forward to welcoming you back to our hotel.

Kind regards,

Alexander Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed July 25, 2012

First time in Cha Am and Novotel made my family's trip an experience to remember. The staff were amazing and very friendly with good English. Mr. B the room manager was very helpful indeed and made sure our trip was perfect. The room was very comfortable, the bed/duvet/pillow also very comfortable. Even the extra bed was huge for my son. We were on a high floor and the ocean view was breathtaking, amazing sunrise! Buffet breakfast was plentiful with a pancake/waffle section. The kid's club was what sold it for me. AMAZING!!!! BEST ever I have seen and my kids loved the individual playstation cubicles!! They even have a cot room with 3 cots for newborns! Free internet in the rooms and by the pool/reception area. Can't ask for more really. Kid's slide was also fun and not too deep. Food was one of the best too with reasonable prices. They also had a great kid's menu. You can also leave the kids at Kid's World while you go and do shopping in Hua Hin. Sign them in and then collect them when you are ready, you can even pre order their lunches, sign them to your room. They have a lovely lawn area where you can play football which was fun for my kids too. They have hammocks around the pool area and the lovely white cabanas facing the beach where you can sip your cocktails during happy hour. Not one fault about the hotel and we will be returning again. Thank you Mr B for everything. See you again some time.

Room Tip: There are taxis and tuk tuks just outside the hotel and charge BHT600 return. 7-11 near the hotel...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CassavaHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review, August 9, 2012
Dear Guest,

We very much appreciate your feedback with regards to your recent stay here at hotel. I have shared your comments with team and they too are delighted to hear that you have had a memorable experience here with us, thank you.

Our Kids World is the largest kids club in the Hua Hin Cha Am area, providing activities for all ages indoor & outdoor and is located next to our outdoor pool with slider which is very popular with the families.

We are happy to inform you that we are increasing the amount hammocks by the pool and the beach area, including large bean bags on the beach to enjoy a refreshing cocktail while enjoying the ocean view.

Thank you again for taking the time to share your experience, and we look forward to welcoming you back in the near future.

Kind regards,

Alexander Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 24, 2012

1st vacation this summer after new baby. So we choose to stay at Novotel even though i'm a member at starwood and marriott. I wanted to see the property since i heard about the new opening in hua hin.

Number one is the outstanding service from the entire team especially front desk and housekeeping. The facilities were exceptionally clean.....the pool, and kids room were amazing. The little one wasn't able to fully utilize the kids room but i can't wait to come back when he's older.

Overall i would highly recommend this property. The mgt team was 1st class also...

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dle298570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review, August 6, 2012
Dear Guest,

Thank you for taking the time to tell us about your experience at the hotel. I have shared your comments with the team and we are very happy to read you enjoyed the service provided to you from the moment you arrived at our hotel and throughout your stay.

We are very passionate about what we do, and comments such as yours serve as encouragement to all of us.

Thank you once more, we are looking forward to welcoming you back in the near future.

Kind regards,

Alexander Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Hua Hin Cha Am Beach Resort and Spa

Property: Novotel Hua Hin Cha Am Beach Resort and Spa
Address: 854/2 Burirom Road, Cha-am 76120, Thailand
Location: Thailand > Phetchaburi Province > Cha-am
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Cha-am
#4 Business Hotel in Cha-am
#5 Family Hotel in Cha-am
#5 On the Beach Hotel in Cha-am
#5 Spa Hotel in Cha-am
#6 Luxury Hotel in Cha-am
#6 Romantic Hotel in Cha-am
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Hua Hin Cha Am Beach Resort and Spa 4*
Number of rooms: 243
Official Description (provided by the hotel):
Located between Cha Am and Hua Hin Novotel Hua Hin Cha Am Beach Resort and Spa is within 10-15 minutes drive from Hua Hin Airport and Hua Hin Night Market. The hotel provides 243 rooms with every room offering a balcony with stunning seaview of the Gulfof Thailand. The resorts beachfront outdoor swimming pool Kids World meeting facilities and spacious tropical garden for team building activities make the resort a perfect choice for families couples and meeting organisers. ... more   less 
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Also Known As:
Courtyard Hua Hin At Cha Am Beach Hotel Cha-Am
Courtyard Cha Am
Courtyard Hotel Cha Am

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