I have just spent two weeks at this hotel, and generally it i what you would expect from a 4* Star Hotel. We benefited from a great deal and got one of the larger rooms, thus no complaints on that front.
To cut to the chase though, areas that need improvement:
1. Elevators - they are slow (a record wait of 6 minutes on boxing day) and don't seem to have any logic (i.e all up or all down etc).
2. As other have mentioned, the staff are superb but the Pool Service is incredibly slow as there is one member of staff doing the whole area, he is very efficient but no one man can be expected to do it all. The same goes for the Havana Lounge, where after a wait of 15mins for the barmen to comeback form another part of the hotel, I leant over and printed my own bill from the register, signed it and left!
3. There is no wireless in the rooms, but if you are on the left side of the Hotel as you look at it from the front you can access the hotel next door's free wireless Internet!
4. For the Gym Junkies, as per standard in Asia hotels (in my experience) the Gym floor is completely inappropriate..highly polished shiny wood! And they have placed the treadmills etc under the low part of the ceiling..not so good for those 6ft and above!
Those areas aside it is a very pleasant hotel and the Kids Club was enjoyed by my daughter.
My advice: shop around; Cha-am is dying a slow death so there are plenty of hotels in the area who will have specials on, including this one.
- Official Description (provided by the hotel):
- Located between Cha Am and Hua Hin Novotel Hua Hin Cha Am Beach Resort and Spa is within 10-15 minutes drive from Hua Hin Airport and Hua Hin Night Market. The hotel provides 243 rooms with every room offering a balcony with stunning seaview of the Gulfof Thailand. The resorts beachfront outdoor swimming pool Kids World meeting facilities and spacious tropical garden for team building activities make the resort a perfect choice for families couples and meeting organisers. ... more less
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- Also Known As:
- Courtyard Hua Hin At Cha Am Beach Hotel Cha-Am
- Courtyard Cha Am
- Courtyard Hotel Cha Am