Stayed 3 nights in early Nov.
Pros: Big rooms and closets, decent view, cost
Biggest problem -communication with staff. Language isn't an issue with me having lived in 5 different countries in different continents as one can always get-by with some non-verbal cues, gestures, patience etc. However, at this hotel -the staff while nice -seem to be absolutely clueless about what's being asked/ said. I recommend to have a native help you.
Amenities: No hot water on day 2 due to lots of people checking in.
Wifi- awful -they charge you 100 Bahts/ 24 hours but it doesn't pay for itself unless you're downstairs in the lobby. Tried to use it on the 16th floor and the connection was very slow and kept getting disconnected.
Cleanliness: Generally clean but rooms of some ceilings have mold building.
Breakfast: Would make for a good lunch -but a bit spicy for mornings and no options for cereal, toast, eggs etc.
Overall: No real option in Surat Thani to stay at- so if you absolutely must then you'll get by fine at this hotel -just don't expect it to function like a 3-star hotel or better.
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