I have never been steered wrong about a hotel by Tripadvisor until I booked the Sarojin. My wife and I were so excited to relax and enjoy the beach/hotel after traveling around SE Asia. When we checked into the hotel, we were both immediately disappointed. The hotel had a very tired/brown look to the grounds. Our room was so-so with a mattress that was as hard my college dorm mattress. The bathroom/shower setup was awkward and not very well done. The pool itself is self was meh and the beach was nothing special. The service was also indifferent. This felt more like a 2-3 star hotel than a five star hotel. In addition, the prices on everything at the hotel were comical for the quality of the product/service. We were hugely dissapointed and were ready to leave.
Thanks to our travel agent, we were able to check out after the first night for almost a full refund on the remainder of our stay and switched to a five star hotel in Phuket that actually felt like a five star hotel. This was the first time we have ever changed hotels after check-in.
- Official Description (provided by the hotel):
- Multi award winning luxurious boutique beach resort, just 55 minutes from Phuket on a stunning, secluded white sand beach in Khao Lak. Exceptional personal services, top class facilities. Ideal for couples, romantic breaks, honeymoons, weddings and adult family groups. Designed in a contemporary Asian style with just 56 luxurious guest residences. Wide range of activities and facilities - cruise on a luxury boat, jungle adventures complete with champagne, glimpse authentic Thai local life in association with responsible and sustainable tourism commitment, rejuvenating spa massages lulled by the sounds of the Andaman sea, Thai cooking classes, lazy gourmet lunches, romantic diners on a secluded beach or by a candlelit jungle waterfall ...The limits are only your imagination. No children under 10 years permitted to stay. ... more less
- Reservation Options:
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- Also Known As:
- The Sarojin Hotel Khao Lak
- Sarojin Hotel Khao Lak