Having read some of the negative reviews on TripAdvisor, I was a little worried about staying at The Sarojin but I couldn't find fault with this hotel. Everything was perfect.
Firstly, the service was just fantastic. Staff were helpful, friendly and nothing was too much trouble. The owners should be proud of the standards they have set and which are being maintained. On the day I checked out, my partner left early and I was leaving much later so I left my bags at reception and went to the pool. I had not bothered to ask for a late checkout and was happy to relax by the pool. About 30 minutes later a lady from reception came up to me and said they had been looking all over for me. They had prepared a day room for me and I was free to use it any time until I checked out. This was done without any prompting from me and at no charge. It was a very nice gesture and typical of the standards of service at The Sarojin.
The all day breakfast (you could order a la carte from a selection of dishes) is a great idea and not having to get up at a certain time and rush to a breakfast buffet was nice. The food at breakfast and in general (both Thai and Western) was very good and the free flow sparkling wine at breakfast was a nice touch.
We stayed in a pool villa (which I booked through a third party website at a very good rate - worth checking around since The Sarojin seems to offer some good off season deals) and I found the room to be perfect. The right size, well appointed and nicely laid out. Ok, it wasn't the same quality as a room at The Aman but then I wasn't paying those prices. In the end we didn't use the pool much in our villa since the common pool is so nice and despite the hotel filling up towards the end of our stay we never felt a crowd around the pool.
The beach that the hotel is located on is a really nice sandy beach although we didn't swim in the sea since a number of people had been stung by jellyfish recently and we didn't want to take a chance. The resort is a bit secluded and one of the issues with going during the rainy season (which we did) is that many of the beach front restaurants that are either side of The Sarojin were closed and so there were not many options immediately around the resort.
We didn't do any of the activities that The Sarojin offers so I can't comment on them but we did use the shuttle into town (which goes several times a day) and the mountain bikes to cycle to the waterfall which is about 25 minutes away. Worth going into town once but there really isn't much to see there.
All in all a wonderful experience and I would certainly go back. After I checked out there was a thank you letter from the owners that was waiting in my email Inbox. A nice touch.
- Official Description (provided by the hotel):
- Multi award winning luxurious boutique beach resort, just 55 minutes from Phuket on a stunning, secluded white sand beach in Khao Lak. Exceptional personal services, top class facilities. Ideal for couples, romantic breaks, honeymoons, weddings and adult family groups. Designed in a contemporary Asian style with just 56 luxurious guest residences. Wide range of activities and facilities - cruise on a luxury boat, jungle adventures complete with champagne, glimpse authentic Thai local life in association with responsible and sustainable tourism commitment, rejuvenating spa massages lulled by the sounds of the Andaman sea, Thai cooking classes, lazy gourmet lunches, romantic diners on a secluded beach or by a candlelit jungle waterfall ...The limits are only your imagination. No children under 10 years permitted to stay. ... more less
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- Also Known As:
- The Sarojin Hotel Khao Lak
- Sarojin Hotel Khao Lak