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Khao Lak
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Traveler rating
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All reviews animation team family vacation big room very nice hotel chinese new year kids club swimming pool special thanks cleaning staff nice pool breakfast buffet is free shuttle table tennis relaxing holiday sea view local restaurants low season
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Reviewed 4 weeks ago via mobile

For a family with young kids, the resort is just perfect. Well located, great facilities, wonderful swimming pools and a private and scantily crowded beach, everything turned out to be way better than expectation. The staff was courteous and attended to the guests very well. Breakfast had a good spread both western and oriental.
The resort also has a great beach restaurant, with round the clock service, live music, cocktail parties, kids activities clubs and even adult activities club.
Free shuttle services to the city centre was also cool.
All in all, one of the better our family’s had.

Thank you Team Emerald Khao Lak.

Date of stay: January 2020
Trip type: Traveled with family
Thank Subutramin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHAOLAKEMERALDBEACH, Guest Relations Manager at Khao Lak Emerald Beach Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear Subutramin,

Sawasdee Kha... Greetings from Khao Lak Emerald Beach Resort & Spa.. Traditional Thai style luxury beach resort on Tropical Island.

Thank you for sharing your excellent review for us via our TripAdvisor page, It is very much appreciated. We are glad to know that you had amazing experiences during your recent stays with us.

Emerald had our own concept and standard which are combined for both Thai & Emerald hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.

We are pleased to know that you enjoyed our friendly atmosphere, restaurants, services, property, facility and our staff truly impressed you. We are delighted to hear your stay with us was satisfactory.

Kindly be informed that your positive input about our staff has been shared with them and we are glad that you had enjoyed our excellent service you received from our staff.

Once again, Thank you very much for your positive comment and we look forward to warm welcoming you back here as our special guest soon.


Best Regards,
Ms.Arlene C.Fabie (Abby)
Wecome Manager
Khao Lak Emerald Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We had a couple of great weeks at the Emerald. Friendly staff and excellent service. The room was clean and had everything we needed. The pool areas were ok and can be excellent after some upgrades. Nice breakfast.
The beach along the hotel is absolutely brilliant.

Date of stay: January 2020
Trip type: Traveled with family
Thank xmagols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHAOLAKEMERALDBEACH, Guest Relations Manager at Khao Lak Emerald Beach Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear xmagols,

Sawasdee Kha... Greetings from Khao Lak Emerald Beach Resort & Spa.. Traditional Thai style luxury beach resort on Tropical Island.

Thank you for sharing your review for us via our TripAdvisor page, It is very much appreciated. We are glad to know that you had wonderful experiences during your recent stays with us.

Emerald had our own concept and standard which are combined for both Thai & Emerald hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.

We are pleased to know that you enjoyed our friendly atmosphere, restaurants, services, property, facility and our staff truly impressed you. We are delighted to hear your stay with us was satisfactory.

Kindly be informed that your positive input about our staff has been shared with them and we are glad that you had enjoyed our excellent service you received from our staff.

Once again, Thank you very much for your positive comment and we look forward to warm welcoming you back here as our special guest soon.


Best Regards,
Ms.Arlene C.Fabie (Abby)
Wecome Manager
Khao Lak Emerald Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2020 via mobile

We spent 5 nights at this resort with our two children, 8 and 7. We couldn’t ask for anything more, very helpful and friendly staff, lots of activities to do if you choose, the pools are perfect for adults and children and the location is fabulous, right on the beach!
We were allowed a late check out due to our flight being late in the evening which helped us enjoy our last day.
100% would recommend.

Date of stay: January 2020
Trip type: Traveled with family
Thank 349haller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHAOLAKEMERALDBEACH, REPRESENTATIVE at Khao Lak Emerald Beach Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear 349haller,

Sawasdee kha! Greetings from Khao Lak Emerald Beach Resort & Spa!

Thank you for taking time to give us a great feedback with regards to your recent stay with us. We are very glad that you enjoyed your holiday with us, which is our top priority. Our activities,facilities and service are some of the aspect of the resort that we greatly take pride in. Rest assured that your heartwarming feedback will be shared to the rest of the team.

Once again, Thank you for taking time to share your great experience and we hope to have you back again as our returning guests in the nearest future.

Best Regards,
The Management Team - Khao Lak Emerald Beach Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2020

Clean hotel with wide beach with beautiful sunsets and the hotel pool next to it. Very friendly and helpful staff, good breakfast buffet and nice restaurant by the beach.
Good place to travel with family.
There are also a lot of good restaurants and super markets close to the hotel which was very convenient.

Date of stay: January 2020
Trip type: Traveled with family
Thank kireb2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHAOLAKEMERALDBEACH, Guest Relations Manager at Khao Lak Emerald Beach Resort & Spa, responded to this reviewResponded January 14, 2020

Dear kireb2020,

Sawasdee Kha... Greetings from Khao Lak Emerald Beach Resort & Spa.. Traditional Thai style luxury beach resort on Tropical Island.

Thank you for sharing your excellent review for us via our TripAdvisor page, It is very much appreciated. We are glad to know that you had amazing experiences during your recent stays with us.

Emerald had our own concept and standard which are combined for both Thai & Emerald hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.

We are pleased to know that you enjoyed our friendly atmosphere, restaurants, services, property, facility and our staff truly impressed you. We are delighted to hear your stay with us was satisfactory.

Kindly be informed that your positive input about our staff has been shared with them and we are glad that you had enjoyed our excellent service you received from our staff.

Once again, Thank you very much for your positive comment and we look forward to warm welcoming you back here as our special guest soon.


Best Regards,
Ms.Arlene C.Fabie (Abby)
Wecome Manager
Khao Lak Emerald Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2020 via mobile

We got back on Wednesday after spending 16 nights over Christmas and New Year. Where do I start, hotel fabulous, location perfect, rooms spacious and balcony overlooking the Lagoon lovely. Breakfast was good, lots of choice and nicely presented, something for everyone.

We attended the New Year's Eve Gala, such a fabulous night, on the Emerald 2020 Cruise, the whole evening was just great, dancers, live band and fireworks, the staff were brilliant, great service and the buffet stunning.

I would personally like to thank the front of house for sorting me out with a dentist, and arranging an appointment to get my tooth fixed. JP and crew for looking after us, and me on the dancefloor at the New Year Gala, who have become friends.

I would certainly recommend the Emerald and would we go back .... YES and hope to return this December.

BIG thank you for looking after us and making our holiday special.

Lots of love from Karen and Andrew, Yorkshire, England ❤❤

Date of stay: December 2019
Trip type: Traveled as a couple
Thank karenfZ4639CZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHAOLAKEMERALDBEACH, Representative at Khao Lak Emerald Beach Resort & Spa, responded to this reviewResponded January 10, 2020

Dearest Ms. Karen

Sawasdee Kha... Greetings from Khao Lak Emerald Beach Resort & Spa.. Traditional Thai style luxury beach resort on Tropical Island.

Thank you for sharing your excellent review for us via our TripAdvisor page, It is very much appreciated. We are glad to know that you had amazing experiences during your recent stays with us.

Emerald had our own concept and standard which are combined for both Thai & Emerald hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.

We are pleased to know that you enjoyed our friendly atmosphere, restaurants, services, property, facility and our staff truly impressed you. We are delighted to hear your stay with us was satisfactory.

Kindly be informed that your positive input about our staff has been shared with them and we are glad that you had enjoyed our excellent service you received from our staff.

Once again, Thank you very much for your positive comment and we look forward to warm welcoming you back here as our special guest soon.

Best Regards,
GRO Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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