We purchased a deal on Deals.com.au for a great package to this hotel which included dinners, massages etc. It exceeded our expectations. We thoroughly enjoyed the hotel. The room was large and modern with the usual amenities. The staff are very friendly and attended to any of our many requests during our stay without any fuss. They treated our daughter like royalty.
The food at the two restaurants was great and not overly priced for a resort either. The buffet breakfast was easily the best I've ever eaten at. Not only did they have the western staples of cereal, eggs, bacon, omelets, toast, beans etc. They had a great selection of Thai breaky options that changed daily. I was a big fan of these.
Hotel gardens are immaculate, the pools are great and the kids love the small waterslide. There is a kids club and it was a bit of a savior for us as we travelled with a 2 year old. There are heaps of things to do in there and our daughter enjoyed it. Older kids might struggle a little though, say above 6 years old (although they did have a couple of play stations in there). They do have a recreation center with books, PC's with internet, pool table and table tennis table, but that is about it for the older kids. I would say this hotel is certainly not for teenagers. They would get bored pretty quickly. it's purely families with younger kids or older couples looking for a relaxing holiday in my opinion.
My wife thoroughly enjoyed the daily massages we received from our deal. As well as the cooking class that was thrown in also. (which is a free lunch as well).
Pretty central to everything and walking distance to good restaurants. There is a fridge in the rooms but it isn't stocked with overpriced items. Instead they opt to let you buy what you need from the store at the front of the hotel (which is a great idea). While the prices at the shop are reasonable, if you walk a couple of hundred meters up the road to the mini mart at the main road, the prices are a lot cheaper. I bought all our drinks from this place to save money.
TIP: the Orchid café at the top of the road does take away food. Great if you have young kids who sleep early and you don't want to order room service.
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