This hotel is brand new so facilities are nice and clean but we will never stay again as following reasons.
This resort focused on taking care of French charter tourists who was coming on an all-inclusive package. Only French tourists might be able to book this hotel on all-inclusive. There are a few French staffs in this hotel and are taking care of only French tourists. Volleyball court and other activities were dominated by French charter tourists and sometimes even the restaurant was closed for their party without any notice to other guests.
Another problem is main restaurant.
When we were having lunch, staffs started to run a vacuum in the restaurant.
We found many ants in the cereal bowl when we had breakfast and pointed it out to the staff but she ignored.
- Official Description (provided by the hotel):
- SENTIDO Graceland Khao Lak Resort & Spa, Treat your sense to a Holiday, a destination that offers luxurious experience and 5-star service, a destination enables you to witness the beauty of Andaman Sea and Thai hospitality. Opening in September 2012, the sprawling resort will offer spacious villas, suites and pool-view rooms equipped with luxurious facilities and amenities. Situated in a quiet location adjacent to the excellent public beach of Khao Lak, 10 km. from the center of Khao Lak with its numerous shopping and entertainment offers and restaurants. Large outdoor pool designed to run through the resort like a natural river, 2 tennis and 2 squash courts, bowling, table tennis, pool table, Snooker, Fitness, spa & wellness area with Thai massage, karaoke, Thai boxing, water sports and much more. ... more less
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