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“Lovely, Lovely Khaolak”

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Khaolak Oriental Resort
Ranked #25 of 70 Hotels in Khao Lak
Certificate of Excellence
Reviewed September 4, 2013

We spent five nights of our 2 1/2-week Thai adventure here, and it was easily our favourite! We had a Groupon for the stay, which included the five nights, an epic and yummy daily breakfast buffet, discounts at the spa, and an overall lovely time for a very reasonable price. This resort is a two-minute walk to the beach, and is tucked away from all the busy streets and commotion of the town. VERY friendly and lovely staff! The staff was always kind to us and even those who didn't speak much English gave it their best shot and always wore smiles and made us feel very at home and welcomed. They even helped us learn some new Thai words and phrases. :) Our room was great! We stayed in one of the rooms near the lobby and our patio deck opened onto the infinity pool, so we were literally able to jump from our room into the pool- so cool. We were served delicious and fruity welcome drinks and cool face cloths when we arrived late in the evening on our first night there, which was so refreshing after our lengthy trip to get there. The spa is shared between them and the resort next door (which we didn't figure out was a separate resort until later) so it feels like one massive, pretty resort. There are peaceful little zen stations everywhere with yoga mats and free books to read or exchange under thatched roofs over lily ponds. Such a fun place to wander around and explore :) The place is neat as a pin AND the water in the taps is approved by the health and safety organisations for drinking- big plus! Khaolak Oriental, we love you and we'll be back again!!!

Room Tip: Go for the rooms that open onto the pool!
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  • Stayed: April 2013, traveled as a couple
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Thank Paigey16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chutharat, Assistant Managing Director at Khaolak Oriental Resort, responded to this reviewResponded September 5, 2013

Dear Valued Guest,

Warm greeting from Khaolak Oriental Resort :)
Thank you very much for sharing your experience with us through tripadvisor.
I am so happy that you found our resort lovely and all of our staffs will definitely feel more than happy to know you appreciated with their services and assistance during your stay. Your satisfaction is everything. Furthermore if you have any further comments and suggestions please feel free email us directly anytime :)

Thank you for choosing us for you recent holiday and we look forward to welcome you back again in Oriental family.

Have a nice day ka
Thank you very much with my personal regards,
Praire
Assistant Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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100 - 106 of 282 reviews

Reviewed August 31, 2013

Very comfortable rooms overlooking 60 m pool, All the staff are warm, friendly and helpful. Just a block back from a stunning beach, shops and cafes very close by. Wonderful spa facilities, tropical gardens and an excellent restaurant and cocktail bar.

Room Tip: We had a room on the second floor overlooking the pool, the rooms on the ground floor are right on t...
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  • Stayed: August 2013, traveled as a couple
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Thank Bernadette J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KhaolakBhandari, Assistant Managing Director at Khaolak Oriental Resort, responded to this reviewResponded September 3, 2013

Dear Bernadette,

Warm Greeting from Khaolak Oriental Resort.
Thank you very much for your review on tripadvisor and I do hope you had an enjoyable holiday with us. Also I am very glad that you like our room and resort's garden lovely as all are our aims to complete your relaxing stay, small and private accommodation overlooking garden view along with lovely pool around resort.

We are looking forward to welcome you back in Oriental family again ka

Thank you very much with my personal regards,
Praire
Assistant Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2013

We spent 5 nights here in July 2013. We had never been to Thailand and had no idea where Khao Lak was, or what to expect from the resort. But we could not have been happier.

The resort itself is beautiful. The rooms are spacious, clean, and very relaxing. The resort facilities include a beautiful pool, poolside bar, gym, restaurant, spa, wifi and much more, all of which were just perfect. Breakfast was included and was absolutely delicious, and the meals we had at the resort were great. The resort has heaps of tour information and were helpful organising whatever we wanted, (although there are plenty of places around that can also help you out). On top of everything else, and almost most importantly, the staff were absolutely lovely and were really keen to chat and help us out. (We both fell in love with Winny; she was so lovely!). We honestly can't say a bad word about the resort. It was a beautiful, quiet and relaxing stay, and we just wish we had stayed longer!

The area is lovely too. Certainly a lot quieter than places like Patong, (where we stayed for the rest of our trip), but that was its charm. We spent a couple of days exploring the National Parks and heading to James Bond Island, a couple of days just cruising around on a motorbike, and a couple of days just relaxing by the pool with a book and some cocktails. Plenty of restaurants, shops are probably cheaper than Phuket, beaches and beautiful scenery, and, if you have the money and time, day tours aplenty. We went in the wet-ish season, so the beaches weren't quite as pristine as they might be in summer, but we had some beautiful weather and it didn't really affect our trip whatsoever. We found the people here were also a lot more friendly and laid-back than in Phuket, which really helped make our trip special.

We would absolutely recommend this place without reservation.

  • Stayed: July 2013, traveled as a couple
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Thank Samantha_and_Noah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KhaolakBhandari, Assistant Managing Director at Khaolak Oriental Resort, responded to this reviewResponded August 11, 2013

Dear Samantha and Noah,

Warm greeting Khaolak Oriental Resort.
First of all I's like to say thank you for choosing us as your recent holiday and also thank you for your detail review sharing your experience with us. After I have read through your review I felt Impressed that our resort's staffs could make your holiday memorable and enjoyable. As you mentioned you feel in love with Winny our lovely reception staff, I will let her read your review and she would feel very happy too :)

We are looking forward to welcome you back again in Oriental family
We wish you have a lovely day

Best Regards,
Praire
Assistant Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2013

I have to say it takes a lot to impress us regarding hotels, but the Khaolak Oriental Resort was awesome. The rooms were spacious, clean, and well priced. The staff was pleasant and the room was always cleaned promptly. The pool are what makes this place awesome, We spend couple of weeks here instead of going to the another island, Regardless of a rainy season when we were there! And the poolbar service is good always smiling and helpful.

This was our first hotel stayed in thailand, We are extremely impressed. It was way beyond what we expected. We would like also to express how happy we were with Mr. Ian working at the reception on making our stay very enjoyable, He keeps us feel that this is our home and family!

The food at the restaurant was good, The location is really good close to everything. Beach, Shops, and Very good Restaurants. We will definitely stay there again.

Room Tip: Pool Access would be fantastic experience
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  • Stayed: July 2013, traveled as a couple
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1  Thank thomas s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KhaolakBhandari, Assistant Managing Director at Khaolak Oriental Resort, responded to this reviewResponded August 11, 2013

Dear Thomas,

Warm Greeting from Khaolak Oriental Resort
Thank you very much for choosing us and sharind your exprience through tripadvisor. All your comments and feedback are always highly appreciated. I am very happy to know that you are extremely impressed with our resort and staff's service. Escpecially Mr.Ian ,our reception that makes your holiday more enjoyable, I will show your comments to him and he would feel happy too :)

We are looking forward to welcome you back in Oriental family again.
Wish you have a woderful day

Best Regards,
Praire

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

We leave the resort tomorrow after spending 7 days here. The resort is a mere walk to the beach, a short walk to town and beautifully looked after. This was our first trip to thailand and we have been thoroughly spoilt by the lovely staff. Friendly and professional. They really go out their way to make you feel at hem. They even sent a cake and personally signed card to our room for my birthday!! Beautiful resort and staff. We would definitely return and recommend this resort to anyone!

Room Tip: The poolside rooms are great for privacy and direct access to the pool.
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  • Stayed: July 2013, traveled as a couple
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1  Thank ThePerthReviewers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KhaolakBhandari, Assistant Managing Director at Khaolak Oriental Resort, responded to this reviewResponded August 4, 2013

Dear Valued Guest,

Warm greeting from Khaolak Oriental Resort!
Thank you very much for your review sharing your experience with us during your recent holiday
We are gald to know that you enjoyed your stay with us which is our priority mission :)
All your commments and feedback are always highly appreciated and we hope we will have a chance to welcome you back again in the future.

Thank you again and have a nice day ka

Best Regards,
Praire
Assistant Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2013

We stayed at the Khaolak Oriental resort in July 2013 for 5 nights and it was a wonderful experience. Great service, excellent food and lovely helpful staff. A short walk to the beach and the town centre. Would thoroughly recommend.

Room Tip: Pay a little extra and upgrade to poolside room.
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  • Stayed: July 2013, traveled as a couple
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Thank RichardTurkentine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supavee_Khorpetch, Assistant Managing Director at Khaolak Oriental Resort, responded to this reviewResponded August 3, 2013

Dear Richard,

Greeting form Khaolak Oriental Resort and thank you very much for your review posted on tripadvisor for us. We are glad to know that you enjoyed your holiday with us during you stay.
All your comments and feedback are highly appreciated to us and we are looking forward to welcome you back in Oriental family again.

Wish you have a nice day!

Best Regards,
Praire
Assistant Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013

Amazing service start's, the moment you arrive in the island of khaolak, Thailand.
We were impressed by the hotel/resort location and it's pool infinity, clean and big rooms, a lot of food varities during the breakfast, excellent and tasted, the staff are friendly, attentive and anticipate your needs, they took care of us, the minute we stepped into the hotel till the minute we left.

Excellent service relation to Mr. Ian at front desk, he was the best guest relation agent in this hotel, We do appreciated his help and shared knowledge about Thailand. Excellent in English!

We will surely come back next year, but this time around we will stay at their sister's hotel opening on August 2014 "The Heaven" (Mr. Ian recommended! the biggest pool in khaolak).

Everything was perfect to us, I have no more to say about this resort! Job well done!!

Room Tip: Perfect rays of sun, stay at the 2nd buliding!!!!
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  • Stayed: June 2013, traveled as a couple
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1  Thank douglas88990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KhaolakBhandari, Assistant Managing Director at Khaolak Oriental Resort, responded to this reviewResponded July 24, 2013

Dear Valued Guest,

Warm greeting from Khaolak Oriental Resort and thank you very much for your review posted on tripadvisor sharing your experience with us during your recent holiday.

All your comments and feedback to us are highly appreciated. In additional for your compliment to Mr.Ian, our guest service agent I will pass to him and he would be very happy:)

Thank you for choosing us and we look forward to welcome you back again in Oriental family kha

Best Regards,
Praire
Assistant Manaing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Khaolak Oriental Resort

Address: 13/120 Moo 7, Khuk Khak, Khao Lak 82190, Thailand
Location: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #25 of 70 Hotels in Khao Lak
Price Range: $35 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Khaolak Oriental Resort 3.5*
Number of rooms: 46
Official Description (provided by the hotel):
Khaolak Oriental Resort is an Oriental Style resort situated on Nang Thong beach, the sister hotel of Khaolak Bhandari Resort & Spa! The hotel is reserved for An Adult hotel only. No child under 12 y is allowed to stay. ... more   less 
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