I have recently returned from a 9 night holiday at this hotel (late Jan/early Feb). I travelled with my sister, and our holiday 'brief' was for sun, sea, sand and relaxation. We certainly got all this from our stay at Khao Lak Resort.
It was my first 'winter sun' long haul trip, and I would certainly recommend both the destination, and the hotel to others. After a long day of travelling, we were welcomed at the hotel, given the information we needed, and escorted via a buggy/truck to our room, as the hotel is built on a number of levels. This was very much appreciated, as it wouldn't have been fun trying to get our suitcases down all those steps!
The twin room was spacious, with a huge balcony, and all the facilities you need, if a little in need of a bit of decoration to update it a bit. Little extras like an inclusive safe and fridge, and 2 bottles of water provided each day were great touches. We never experienced any noise from other guests in the room, and it was lovely to sit on the balcony in the evening, listening to the sounds of the jungle.
The hotel has 5 pools, 3 of which are quite narrow, winding ones that run through the middle of the complex. These were clean and the jacuzzis and beds with jets were a nice surprise. The water could be a bit cold, as some of the pools were in the shade for a lot of the day, but this was often quite welcome, due to the heat! We only went in the other main pool once as it was very cold, and there is also a small pool, hidden away at one end of the resort, which was nice, but there were no loungers around this. There were a reasonable number of sun loungers around the pools, although we couldn't get one on our first day. After that, we just put out our towels on the way to breakfast, like everyone else did - no need to get up at 4am to get them! It was always really peaceful around the pools, with few children staying there, which was perfect.
One of the biggest plus points about this hotel is its location - right on the beach. The beach is really clean, and no sun beds are allowed on it as it is at the edge of the National Park. The sea is gorgeous - really warm and fairly calm - it can get a bit rougher, but is still perfectly fine to swim safely in. I don't usually like the sea as much as the pool, but on this occasion, I preferred it.
The restaurant where you can eat lunch and evening meals is right by the sea, and it is lovely to sit and eat with the sound of the waves. We ate at the hotel restaurant 3 times, and the food was very nice, and not as expensive as I had thought it would be after reading some reviews. Yes, it is more pricey than eating out, but is still very reasonable. We ate out in the small resort of Khao Lak the rest of the time, where there is a reasonable selection of places serving Thai food, Italian, Scandanavian, etc. An absolute must is The Cocktail Bar, which is (handily!) one of the first places you come to when you walk out of the hotel! An impressive menu of cocktails, all 99 Baht (about £2) and a good atmosphere.
The major aspect that lets Khao Lak Resort down is the smell of sewage, particularly around the restaurant where you eat breakfast. For some reason, they seem to empty sewage into the water around where you sit right at the time when most people are having breakfast. We made the mistake of sitting by the edge on our first morning, and the smell was awful. We soon learned that it was far better to sit in the middle, furthest away from the water, which is a real shame, as this could be made into a real feature (a pleasant one, rather than a smelly one!) There are also various parts of the complex, where the pipes are laid, that you also get this smell, which is, at times, very unpleasant. Other than that, the breakfasts were really nice - freshly made omlettes and eggs to order, bacon that actually resembles bacon (a rarity for hotels abroad!) and drinkable fruit juice and coffee! There was also a choice of noodle and rice dishes - odd, but tasty, fruit, bread, etc.
The staff at the hotel were friendly and helpful on the whole.
We didn't do any trips, as we had gone away to relax, and the one time we attempted to walk anywhere - the short walk into Khao Lak - we virtually melted it in the heat! We did have a massage, manicure and pedicure at a massage place in the town, which was very reasonable, and pretty good. If you want a relaxing massage though, Thai massage is not the thing! It is more of a combination of squeezing, pressing, and bending you into a whole series of bizarre positions! We had a complimentary massage at the hotel as part of the booking, but this was not very good, and we didn't return to the hotel spa for any other treatments. The people there weren't very friendly, and neither of us particularly enjoyed the massage we had there. A missed opportunity I feel, as we would certainly have had more treatments if it had been better.
We had booked a superior room, which was part of a small block of rooms. Many of the rooms are bungalows, set around the spacious grounds, with some of these on the beach front. You would get a great view of the amazing sunset from these - something I didn't discover until the final evening. I wish I had realised how beautiful this was before, as it would have been lovely to sit and have a drink at the bar and watch the sun set.
Overall, we had a fabulous holiday at Khao Lak Resort, and I would, and have, recommend it to others.
- Official Description (provided by the hotel):
- Welcome to Moracea by Khao Lak Resort, carefully designed so that our guests will experience a new dimension in comfort and luxury while maintaining the original concept of a private holiday within a natural and peaceful environment. ... more less
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- Also Known As:
- Khao Lak Hotel Khao Lak