From the minute we arrived to the minute we left our every need was not only catered for but anticipated in advance. I dont know what they put in the water here but the staff are the nicest and best drilled we have ever experienced.
We celebrated our 25th wedding anniversary here and I simply can't think of a single thing more anyone associated with Chongfah could have done to have made our stay any more memorable!
We were greeted by our christian names as we got out of the taxi (seriously impressed by that little touch) our room/bed was decorated with towels in the shape kissing swans and rose petals and all the stuff, which according to our room neighbors took hours to prepare. At the end of our stay we asked for a meal on our patio, and the trouble they went to again to decorate and prepare the area was above and beyond the call of duty. We had a personalised waiter service all night long and the food was the best we had eaten during our entire holiday. If youre thinking of doing something similar speak to "Sod" what a star he is!
No point in going over how wonderful the sunset, the cocktails, the service, the rooms, etc etc, its all true and I agree entirely, and at the end of our stay I asked if we could have somewhere to change and shower between vacating our room and our taxi arriving to collect us later in the day, of course this was no problem, but during breakfast "Chai" informed us that they could do better than that and we could stay in our own room until departure, free of charge. (Given previous comments on this subject I can only assume room availability would of course be an issue).
Now then, the whole point of these reviews is to help other people decide how best to spend their hard earned cash and on your last day a questionaire is left in the room. How was this? how was that? blah blah blah? and as far as I was concerned I think I answered "Perfect" to every question, and rightly so.
However, at the end of the questionaire you're asked for comments on how to improve the hotel, I didnt answer then because we were still both basking in the afterglow of a marvellous week, but after being home for a week I think I can actualy offer some constructive criticism, on second thoughts that's too strong a word, lets call it reflections rather than criticisms.
For reasons I dont understand, the guests, at least during our stay, were one hundred per cent German or german speaking, not that that in itself is a problem, if I'd flown half way round the world to be greeted by a wall of British accents (I'm English by the way) we would have been on the first plane out, deposit or not!!
No, the problem is, I dont think in a group, that Germans particularly like the English, because trying to get a smile out of a single one of them was really hard work, a "good morning" or a "good evening" was taking on a whole new level of expertise, so you can forget about sharing a beer or three and falling off a bar stool together!
In fact by the time it was almost time to leave we had managed to chip away at a few facades, melt away the frostiness, and started to think... oh, ok, these guys are kinda cool, they then turned out to be Swiss or Austrian and suffering the same anxieties as ourselves.
Maybe German guests represents a more lucrative market compared to other nationalities, and if thats the case then fair enough, but for me a more eclectic mix of clientel would make for a more interesting and enjoyable social gathering. After all, thats why WE travel. So if there is an area for improvement then maybe encouraging a few Aussies, Kiwis, Americans, God forbid a few more Brits even, etc. etc. might bring a little something extra to the party.
So I hope I havent offended anybody because thats not my intention at all, we had a wonderfull time, we're already planning our return visit next year and I would very very definately recommend the Chongfah as The place to stay in KL.
Finally. To Sod, Rong, Kib, Meaw, Chai, Pink, Pat, Neon, all the house keeping staff, Bow and Pom and everyone else at Chongfah, thank you all so very much for everything, you're all far and away the nicest people we've met in a very long time. See you all soon, Mark and Jacqueline. xxx
By the way, where else in all of Gods kingdom do the receptionists wave and call out your name as you leave to go out for the day/evening...."oooh bye bye, have a nice time"...
- Official Description (provided by the hotel):
- Chongfah Resort is boutique beachfront hotel located on beautiful Bang Niang Beach in Khao Lak. A haven of peace and tranquility, this charming Khao Lak resort is surrounded by nature and features a total of only 30 deluxe rooms and quaint bungalows, including seaview bungalows just a few steps from the enticing crystal clear waters of the Andaman Sea. ... more less
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- Also Known As:
- Chongfah Beach Hotel Khao Lak