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All reviews facing the road shower cubicle nice hotel rooms are large clock tower breakfast buffet nice pool area business hotel business trip two nights stayed here for one night short stay arusha town hot water gym comb tanzania
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Reviewed August 11, 2018

The hotel has a good location in Arusha. My room was big and very well maintained. The pool area was nice and so was the restaurant. Breakfast was good and the staff nice and helpful. There is a little super market a few minutes walk away. My only complaint was the live music on Friday night. It was loud and it was difficult to hear what was said on the TV.

Stayed: August 2018, traveled on business
Thank EvaStockholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kibopalacehotel, Manager at Kibo Palace Hotel, responded to this reviewResponded August 14, 2018

Dear Eva Stockholm,

It is much appreciated for the comments given to us having stayed in our hotel, thank you indeed for enjoying our services. Your concern is well noted and will be worked upon. Thank you again and welcome back to Kibo palace hotel.

With kind regards,
Bonny.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2018

Rooms were clean with plenty of water provided. We went in July and were actually quite cold - and there was no heating (!). The compound is secure and hotel is well placed for access to most locations. Restaurant is good by African standards with typically a buffet breakfast and dinner, although a la carte is available. Poolside is pleasant, and there is a spa and gym that were good also.
One negative is that the hotel doesn't respond on the hotel's email address to questions about bookings. Messages on Facebook are responded to but they simply refer you to the email address that no-one responds to. Also the receptionists vary significantly in their ability to speak English - the ladies are great, but the men have very limited vocabulary (maybe they speak better French...)

Room Tip: The hotel either doesn't receive or ignores specific requests through website booking sites - be flexible.
  • Stayed: July 2018, traveled with family
    • Value
    • Rooms
    • Service
Thank Drew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kibopalacehotel, Manager at Kibo Palace Hotel, responded to this reviewResponded August 3, 2018

Dear Drew P,

We first of all thank you for staying with us. But I wish to thank you more for taking your time to write feedback that comes from the service you got from us, we are Indeed very happy with that. Your recommendations are highly valued and I want to assure you that they will all be worked upon. I wish you the best and kindly welcome back to us.

With kindest regards,
Bonny.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2018 via mobile

The room was huge, there were two big sofa in the room. Bathroom was huge. The hotel had a lovely garden and a small but nice swimming pool. Buffet dinner was good. We left early in the morning about 5am but all the food was ready. Really impressed

Stayed: July 2018, traveled with friends
Thank Alex D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kibopalacehotel, Manager at Kibo Palace Hotel, responded to this reviewResponded July 27, 2018

Dear Alex D,

We appreciate a lot for staying with us and more for commenting positively on us. This is great motivation to us towards providing services to our valued clients. Your are most welcome again to enjoy our great services.

With regards,
Bonny.

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Reviewed July 21, 2018

located about an hour from the KIA airport, Kibo Palace is as good as you can get in Arusha. the service is excellent as is the food. It can get a bit noisy early morning as it's situated next to the main road leading to Arusha town.

Room Tip: higher floors igive you a very good view of the town
  • Stayed: January 2018, traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank Leh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kibopalacehotel, Manager at Kibo Palace Hotel, responded to this reviewResponded July 23, 2018

Dear Leh M,

Thank you so much our valued patronage for staying with us. Thank you again for taking your ample time to recommend us the best place in Arusha Tanzania. We indeed feel happy to welcome you back.

With regards,
Bonny.

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Reviewed July 20, 2018

Lovely purpose built hotel with original central lobby with rooms on all floors opening on to it. Good size of hotel, not huge but big enough to have good business centre, decent restaurant. Efficient,friendly staff. rooms spacious , clean. wifi a bit dodgy, but good on the whole. excellent value for money. rooms facing main road a bit noisy.

  • Stayed: July 2018, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kibopalacehotel, Manager at Kibo Palace Hotel, responded to this reviewResponded July 23, 2018

Dear Anne M,

Much appreciation first of all for staying with us, your strong recommendation from your positive comments are highly valued. Whatever that seems to be week shall always be improved. Once again thank you and welcome back.

Warm regards,
Bonny.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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