I spent around a week in Impala. First room I got was less than enjoyable. Dark, with small window, shower didn't work properly, no A/C.
After coming from Kilimanjaro, I was given another room - much better - bright, with pool view, better shower.
However I've got impression that hotel doesn't have hot water at all. Just warm. You really can not take hot shower, maximum is warm.
Staff tried to look friendly and smile, but really didn't care. Several times our requests were ignored, or we got answer like "probably you are doing something wrong". One of waiters from bar on 1st floor was asking for money.... Personnel definitely needs more training.
In evening time there are hookers in lobby and bar, which also can not be counted as a plus.
Food quality was ok.
This hotel doesn't worth the price they asking for the room.
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- Also Known As:
- Impala Hotel Arusha