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“Beautiful lodge, but...”
3 of 5 bubbles Review of Kigongoni Lodge

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Kigongoni Lodge
Ranked #8 of 42 Hotels in Arusha
Certificate of Excellence
New York City, New York
Level Contributor
56 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
“Beautiful lodge, but...”
3 of 5 bubbles Reviewed January 4, 2007

This is a beautiful lodge about 10 minutes outside of Arusha built on an old coffee plantation with each room a private spacious bungalow. The rooms are decorated with amazing emphasis on design and color and the grounds are well maintained with great views of the neighboring country side. There's beautiful lights and decorations all over the property and even cute monkeys living in the trees above the bungalows.

We had a pleasant stay BUT for some reason when we checked into our bungalow, the room had not been properly cleaned with no towels in the bathroom and USED SHEETS on the bed! Someone had actually bothered to make the bed in a haphazard way with sheets that were left over from the previous guest. ALso when we let the reception staff know about this, they gave us towels and new sheets, but never cleaned the bathroom or floors.

This being Africa, I'm not surprised that the room wasn't spotless, but if a lodge charges western rates for accomodation (we paid $115/pp half board), the lodge needs to adhere to western standards of cleanliness.

I'm really not sure what happend at the lodge that day, but judging from the large cleaning staff that went into the bungalow when we checked in, I think it must have been some kind of aberration. It did however take away from the pleasure of staying at such a nice lodge.

  • Stayed December 2006
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank katgut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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132 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
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English first
Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed May 22, 2006

This was our first experience after a 12 hour flight from Amsterdam so I do have to say that the hotel is quite nice. The rooms were very clean and extremely new. I think the staff, food and over all experience was excellent and compaired to many other high end hotels this hotel is right on par with the best hotels in Tanzania.

We went on a walk around the coffee plantation in the morning with a Masaii security guard and he spent an hour showing us the entire grounds. I would also recommend visiting the sibusiso school for children and see what an excellent operation they have. Overall a great value and great experience. The only downside to this resort is that it is about 15 minutes outside of town but well worth it since Arusha isn't the nicest place to stay but worth a visit.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Calgary_2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kigongoni Lodge

Property: Kigongoni Lodge
Address: P.O. Box 11952, Arusha, Tanzania
Phone Number:
Location: Tanzania > Arusha Region > Arusha
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#4 Luxury Hotel in Arusha
#4 Best Value Hotel in Arusha
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Kigongoni Lodge 4.5*
Number of rooms: 19
Official Description (provided by the hotel):
Just 11km outside Arusha and 40min drive from KIA. On an old coffee plantation, are 19 spacious cottages each with an own balcony/terrace and fireplace. Splendid views on Mnt Meru and Mnt Kilimanjaro. Perfect place to relax before/after a safari and Kilimanjaro climb. With an a la carte restaurant, diverse choice of wines, free WiFi, tranquil swimming pool, lush gardens and a lot of activities in the neighbourhood. ... more   less 
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Also Known As:
Kigongoni Hotel Arusha

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