My husband, three young adult daughters, and I very much enjoyed our stay at Songota Falls in July, 2013. Joyce, Raymond and Coba were very welcoming and helpful. The food was very good and plentiful, Joyce is a very good cook and she asked for our food preferences. She even packed boxed lunches at a reasonable price for our road trip when we left. The rooms were clean and tastefully decorated. There is no heat in the rooms, but the blankets kept us warm and comfortable while sleeping. We took a hike, with Raymond as our friendly guide, down to the waterfall. The lodge is in a beautiful setting and very peaceful. At night for security, there was a guard with a dog walking the grounds. When planning our trip, I had many questions for Joyce and she was prompt and very helpful in her email replies. We stayed at Songota Falls when we first arrived in Africa and returned after our safari trip. It was almost like returning to the comforts of home!