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“Not horrendous but far from high value”
2 of 5 bubbles Review of Arusha Naaz Hotel

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Arusha Naaz Hotel
Ranked #34 of 41 Hotels in Arusha
Stavanger, Norway
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Not horrendous but far from high value”
2 of 5 bubbles Reviewed August 29, 2013

Let's start of with the positive:
Location.

For the rest, the rooms are very very small, and there are close to no noise isolation so you are exposed to the constant noise from the busy streets of Arusha. The blanket on the bed (the one hotels does not clean after every guest) was _really_ unclean and the showers hardly worked. We are talking "dripping" water - no more. Same goes for the internet and breakfast.

All in all - look for cheaper alternatives in the area. Arusha is not a big city after all

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank henrikr529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 reviews from our community

Traveler rating
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    13
    7
    5
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Hasselt, Belgium
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed August 5, 2013

In the very noisy centre of Arusha. Many rooms with not functioning showers or electricity problems, breakfast is very basic. Service was poor and always difficult discussions. There are much better lodges or hotels in the neighbourhood for the same price.

Room Tip: that's always a quest: getting a room with a shower that works and at the south-side (less noisy...
See more room tips
  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Inge J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Arusha, Dar es Salaam, Tanzania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 12, 2013

i think it is a good place to stay.i went with a friend and have breakfast and lunch and the workers were real nice and can serve you in good manner,they have a lot of options for your meals and you can enjoy the time there,it is located in the central of arusha town and where you can be able to access town easily

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank lovith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
2 of 5 bubbles Reviewed February 13, 2013

I was booked into Naaz hotel by my safari tour operator (Bobby Camping Safari). As the first night of what I thought was a 5-night semi-luxury safari, Naaz was definitely below standards! It's not the worst hotel I've ever stayed at, but it's more of a backpacker's hotel / 1-2 star hotel that's probably meant more for local travellers than international tourists.

Good points:
- hotel managements was responsive to issues
- air conditioning
- hot water worked most of the time (but not all)
- breakfast of fruit, tea/coffee, and plain eggs was average

Negatives:
- air conditioner dripped excessively, and created a large pool of water in the room
- doors did not close properly, allowing mosquitos in
- curtains did not cover the entire window, allowing light in throughout the night
- rooms are generally baren and beds/pillows/blankets were of exceptionally low quality
- TV did not work

Would I stay here again? NO! I paid a lot for the safari, and was disappointed that it started with the Naaz.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorldTraveller_22137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed October 9, 2012

Went back to Arusha after 3 years and opted on The Arusha Naaz Hotel once again (earlier reviewed in Nov. 09)
CameronW23 clearly has it all wrong because the staff were fantastic, the room was clean, sheets were washed, food was brilliant and overall enjoyed my 2 nights at the Hotel.
TV's have been upgraded to flat screens since my last visit and safe deposits been added which was very pleasing. A new supermarket has also opened downstairs which has pretty much everything so very convenient.
Happily tipped the staff when leaving due to their great service.

Room Tip: $60 well spent
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank iloveholidays63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed September 5, 2012

Stayed here for a couple days before heading off on a Kilimanjaro climb. Best I can say is that it has a TV with some english-speaking channels on it (news & BET). It was clean enough and the beds weren't atrocious, although I wouldn't want to have a long term stay there. Hot water and a good breakfast in the morning.

Some decent restaurants around it and its fairly central to many attractions. Lots of street hustlers outside to sell you souvenirs to take you somewhere "for a tip".

Would I go back to this hotel? Probably not, then again I doubt I will ever go back to Arusha unless fate takes me back there.

Room Tip: Its a room with a lock and a TV with hot water - what more do you need?
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trilete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed May 30, 2012

This was the most unpleasant accommodation of my 6 months travelling in Southern Africa. I stayed in a number of cheap hostels and I would prefer them...

The staff are useless. They are not interested in helping (although very quick to ask for a tip) and to be honest I am not sure they would be able to anyway. Speaking a bit of english does not mean you should work in a customer service position!

The rooms are small and dirty. The sheets had definitely not been washed.The bathroom was a petrie dish for bacteria. And the mosquito net was probably the dirtiest I have ever seen. I think malaria wouldn't be that bad by comparison.

Worst of all, they are charging $60 per night for this?

Go somewhere else!!!!!

Room Tip: chose a room at a different hotel.
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CameronW23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arusha Naaz Hotel

Property: Arusha Naaz Hotel
Address: Sokoine, Arusha, Tanzania
Location: Tanzania > Arusha Region > Arusha
Amenities:
Free Breakfast Free Parking Restaurant Airport Transportation
Hotel Style:
Ranked #34 of 41 Hotels in Arusha
Price Range (Based on Average Rates): $
Number of rooms: 17
Official Description (provided by the hotel):
The Arusha Naaz Hotel is a cozy hotel located in Arusha, Tanzania. Featuring free WiFi throughout the property, the hotel is ideal for guests traveling for leisure or business. Each room includes a flat-screen TV, mosquito nets, a desk and a private bathroom with a hot water shower. Some rooms are equipped with a safe. Rooms are simply decorated, and large enough to be comfortable. The onsite restaurant offers a variety of cuisines including continental cuisine.Rates include a cooked breakfast. Arusha Naaz Hotel is in close proximity to Masai Cultural Market and Arusha clock tower. The Hotel has spacious parking facility and trained security personnel. Airport Shuttle, car hire services and laundry services can also be arranged upon request. ... more   less 
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