Lovely welcome and very friendly staff. Lovely public areas and excellent WIFI speed. I slept very peacefully in the first room I stayed in however it had a toilet that couldn't flush and a shower head that sprayed all over the shower cubicle instead of on me. Housekeeping only came to check it when I returned to my room in the afternoon despite advising the front desk in the morning about my issues. The housekeeping said that engineering would come at 6pm. Then Front desk advised that there would not be any engineer on property that day.
Eventually got moved to a room on the other side of the hotel. Strangely every 25mins a loud vibrating noise went off especially at night time and lasted for 20mins which made sleeping very difficult. Pillows were another challenge. 2 hard pillows and 1 soft lumpy one. Then smells from the kitchen kept wafting into the room.....!
Environment at dinner on the last night was not pleasant as the chef kept shouting for about 30mins and spoilt the ambiance in the dining room. At one point all the guests kept quiet wondering what was going on.
Clearly need an eye-for-detail especially in the rooms - grime on bathroom fittings, lack of consistency of amenities, number of hangers different in each room, etc.
Best part of stay - the friendly Front Desk & Wait staff, and absolutely great food.
- Official Description (provided by the hotel):
- The African Tulip is Arusha's premier boutique hotel providing first-class western luxury with outstanding facilities, personalized service and warm hospitality in a convenient location. The 'Zanzibar lounge & bar' is an ideal meeting place; The Baobab restaurant serves an excellent range of cuisine; 'The Serengeti' Pool & Bar is a fantastic place to relax. Additional facilities include a business centre, conference room & gift shops. It truly is Chic. Unique. and Authentically African. ... more less
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- Also Known As:
- The African Tulip Hotel Arusha
- African Tulip Arusha
- African Tulip Hotel Arusha