We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Could be a nice Hotel, but unfortunately it is not”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Rivertrees Country Inn
Ranked #2 of 42 Hotels in Arusha
Certificate of Excellence
Genova
Level 6 Contributor
205 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
“Could be a nice Hotel, but unfortunately it is not”
Reviewed January 31, 2013

Could be a very nice hotel: for the nice garden, the good position and the basic but nice rooms. While in reality it is a very bad kept hotel, scruffy, with no air conditionned and with the rooms full of .... guests (insects and parasites). The english owners are quite nice, but they should realize that their hotel is in the firm need to receive a deep and quick refresh.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank FabioDaGenova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivertreesGM, General Manager at Rivertrees Country Inn, responded to this review, January 31, 2013
Dear Fabio,

While we truly appreciate the feedback given by our guests on Trip Advisor, we are deeply surprised and saddened by your criticism. As we attempt to understand what might have gone wrong during your stay, we invite you to please write us directly at info@rivertrees.com so that we may learn from your experience.

Kind regards,
Kimberly & David Setzermann
GM Team of Rivertrees
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

447 reviews from our community

Traveler rating
    259
    149
    29
    10
    0
See reviews for
115
197
30
19
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Turin, Italy
Level 6 Contributor
487 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 289 helpful votes
Reviewed January 31, 2013

The Inn, surrounded by gorgeous nature, trees and plants, could be better managed and there is room for improvements in the rooms, in the services and on the general situation of the lodge.
No air conditioning available. WiFi is supposed to work but is very very slow.
There were some insects in the room and in the bathroom: I do not care a lot about them, but....
My impression is that with some efforts many small details could be improved and therefore making the staying more pleasant.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Marioviaggiatore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivertreesGM, General Manager at Rivertrees Country Inn, responded to this review, January 31, 2013
Dear Mario,

Thank you for your constructive criticism of Rivertrees. It is true that while our wifi and laptop are complimentary for guest use, the speed will depend on our provider, which can fluctuate at times. All rooms at Rivertrees are equipped with high speed fans.

We invite you to write us directly at info@rivertrees.com with your suggestions on how the lodge could be better managed so that we may learn from your experiences while staying at Rivertrees.

Kind regards,
Kimberly & David Setzermann
GM Team of Rivertrees
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 21, 2013

We stayed here for two nights at the end of our safari and I can't imagine a better place for us to relax and reflect on our amazing journey. Rivertrees is truly a special and wonderful place. One of those gems that is difficult to define. The grounds are beautiful and all the common areas and rooms have charming and authentic character. The staff and the food were excellent and the hospitality overall was top notch...generous, warm and memorable. A bonus is the commitment of the management to give back to the community including the hiring and sourcing of all of their food and materials locally which is to be commended. We look forward to our next visit and we highly recommend to all!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cindy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dar es Salaam, Tanzania
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 18, 2013

recommended; nice location btw arusha and moshi; very good food and service; management/staff very kind and flexible - baby sit can be arranged to allow you having a romantic dinner; rooms are fine for couple, but slightly small for a family with kids. unique garden, to explore - special sight the couple of owls; walk on river side too.

Room Tip: suggest the "old" rooms, not the new ones because the terrace outside isnt so great as in...
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lacajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 4 Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 10, 2013 via mobile

I stayed at Rivertrees for a night although I wish I stayed longer, it was lovely. The room decor is tasteful and the beds are super nice, the showers have great water pressure. The service is not only impeccable but also very personal. The grounds are beautiful, monkeys run all over and the landscaping is gorgeous. Both the dinner and the breakfast was tasty.
Try to avoid the room next to the common area right behind the store, if anyone is talking there, you can hear every word. It was pretty noisy and certainly not private.
And while it's relatively close to Kilimanjaro airport, it's a bit of a track from Arusha.
Overall it's a fantastic lodge and I'd say it's an ideal place to finish a Safari before flying out.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erabin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo
Level 4 Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 4, 2013

We decided to stay at this lodge, about a half hour from Arusha, after our very long journey from Canada. It was the perfect place to rest up before starting our safari. We came on the recommendation of friends, and we could see why. We had an enormous cottage, close to a small river. We shared our room with our adult son and it was beautifully furnished with a king-size and a twin bed, complete with mosquito netting. There was a very large bathroom with a walk-in shower, separate bathtub and double sinks. There was even an outside shower which was private and reached through the bathroom. The room had two bouquets of fresh yellow roses, and there was even a fireplace. There was also a small swimming pool which was cold but refreshing.

Dining could be inside or out in the garden and the meals were delicious. The grounds are very spacious and beautifully landscaped.

Would highly recommend this place, especially if you want a good rest and peace and quiet.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LilacWaterloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 27, 2012

Three friends and I stayed in the River House and it was amazing. The beds had mosquito nets and were extremely comfortable. There was also free wine, fruit and a cake for us in the kitchen area. The best part though was the outdoor deck which overlooked the river - the perfect place to kick back with a drink after a day of touring.

There are no doors to the bathroom in each of the rooms, only 3/4 walls so you can't see the other person but you can hear them. This wasn't really an issue, the other person could wait in the lounge area for a little bit or put their iPod on. No biggie. If you can't bear to hear your traveling companion pee then you probably shouldn't be traveling in Africa together.

Room Tip: If you have 4+ people the River House is the way to go.
See more room tips
  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank purethrill6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Arusha hotels
11.3 mi away
The African Tulip
The African Tulip
#1 of 42 in Arusha
961 reviews
11.1 mi away
Mount Meru Hotel
Mount Meru Hotel
#4 of 42 in Arusha
572 reviews
0.4 mi away
Mount Meru Game Lodge & Sanctuary
Show Prices
Show Prices
Show Prices
8.8 mi away
Arusha Planet Lodge
Arusha Planet Lodge
#3 of 42 in Arusha
433 reviews
6.3 mi away
Kigongoni Lodge
Kigongoni Lodge
#9 of 42 in Arusha
137 reviews
12.4 mi away
Venus Premier Hotel
Venus Premier Hotel
#6 of 42 in Arusha
77 reviews
Show Prices
Show Prices
Show Prices

Been to Rivertrees Country Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rivertrees Country Inn

Property: Rivertrees Country Inn
Address: Near USA-River Village, Arusha, Tanzania
Phone Number:
Location: Tanzania > Arusha Region > Arusha
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Arusha
#4 Business Hotel in Arusha
Price Range (Based on Average Rates): $$
Number of rooms: 24
Official Description (provided by the hotel):
Once an old coffee estate, Rivertrees is now a charming country inn nestled in abundant foliage with the Usa River flowing by. Set in the foothills of Mt Meru, conveniently close to Kilimanjaro International Airport and a short drive to Arusha, its location proffers a wealth of natural wonders to explore. Comprising the original Farm House, an elegant River House, luxurious River Cottages and several beautifully appointed Garden Rooms, it also serves delicious garden-fresh cuisine in its stunningly set restaurant. The swimming pool and spa are tailored for relaxation, and friendly personalised service ensures a memorable stay, whether for a one-night stopover or much longer. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Rivertrees Country Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rivertrees Country Hotel Arusha
Arusha Country Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing