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“Arusha Hotel- Kili Climb”
Review of SG Premium Resort

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SG Premium Resort
Ranked #16 of 42 Hotels in Arusha
Tyler, Texas
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Arusha Hotel- Kili Climb”
Reviewed July 9, 2012

this lovely spot was the perfect setting for a group of 19 to sleep shower and have breakfast in between a work crew project with Young Life and the Kili climb- Clean and comfy beds and great showers and tub- It was above african standard I had prepared myself for- no expectations allowed me to to totally pleased-staff helpful and kind- power issued some at night but TIA- this is africa

Room Tip: the hotel is being totally remodeled so ask for new room
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ladybirdlouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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80 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
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München
Level 3 Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 8, 2012

I've stayed at the SG Resort the last night of my round trip before I was lead to the airport. Good hotel for an acceptable price. I had dinner at the restaurant, fair prices and good assortment. The rooms ( tv, climate control) are clean even the furniture is a bit older. For one night absolute okay.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
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Helpful?
Thank Deepdivepit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 4, 2011

We stayed here for a couple of days while on honeymoon, it was a shambles. The rooms were OK but the showers were something else altogether. In one room the door didnt close properly and in the other room there was no door at all which meant that all the water would flow out of the shower into the room.
All the bathroom fittings seemed very old or second hand. They were either broken, scratched or rusted.
We were then moved to a third room and there was cooker switch- IN THE BATHROOM. Talk of health and safety lapses...I mean HONESTLY.
Then there was the TV which was always blaring in the dining room. When I asked then to turn it down the manager had the audacity to try and give me the evils. Not only was I in the right, I was the customer!!!!
On the positive they had good food and the service was also goofd. Wouldnt go back there again though.

Room Tip: There are no good rooms
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Happyhenagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Arusha hotels

London England
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 19, 2011

I love the faded splendour of these post-colonial hotels with their large rooms, high ceilings and architectural embellishments. The bathroom had its eccentricities to be sure -- dolphin shaped towel holders and leaky plumbing -- but since this hotel is being rebuilt, due for completion June, I imagine the owners are slow to fix anything they can get away with in the meantime. The hotel and rooms were spotlessly clean and the service was more than impeccable -- in fact I was fair tripping over staff in their neat uniforms. Food varied from inedible (generally, European a la carte and the room service on the first night) to excellent -- breakfasts and buffets & I recommend the African food -- the chef was even willing to cook to order: delicious bean stew with chapattis & rice. The best thing about the hotel is the polished wood and the remarkable collection of Tanzanian blackwood sculptures. Can't comment on the value as I didn't pay -- was there for work -- but something will be lost if old rooms are torn down rather than renovated.

  • Stayed March 2011, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GustafsonV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 15, 2011

I stayed in this hotel at either end of a hiking/safari trip with a group of friends; it was booked by our travel agent as part of an overall package.

The pros:
* It's secluded from the busy (overwhelming?) streets of Arusha
* Free bottled water in the rooms
* Buffet breakfast with choice of cereal, toast, eggs, fry-up
* Food Dinner was good - but took over an hour for the starters (soup) to arrive on both occasions
* Seated garden area is shaded and comfortable
* Beers are reasonably priced (3500 TSh)
* Kettle and fridge in the rooms
* Hot water for showers was readily available

The Cons:
* Rooms are really crappy. The decor is awful - there's nothing more depressing to me than a BROWN hotel room, gross!
The first room (Toppi) was really cramped, although the bathroom was huge. The storage space was tiny, which meant we were tripping over our luggage while trying to move around. The bathroom was huge (separate shower and bath), but the shower door didn't close properly (1" gap) which caused the floor to get flooded.

The second room I stayed in was Elephant, which was much more spacious. The bed's headboard/sidetable set wasn't attached to the bed, and kept clanking off the wall whenever I moved. The wardrobe door knobs were broken. There's a small terrace off this room, but the wall isn't finished and you get the impression you're sitting out on a building site. The bathroom in this room is really small, no extractor fan or heater which gives the place a damp stink. Again, the door on the shower unit didn't close properly (and the knobs were broken off).

Neither room had a safe for valuables. There was also no mosquito net, despite the room having quite a few mozzies. There was also no shampoo provided, small thing, I know, but after a week on the mountains, I really wanted to wash my hair! Generally, the rooms were shabby, with lots of small things broken. A lick of paint and a tool box would work wonders.

* Staff were pretty attentive, although it took forever for the dinner to get served. We were over an hour waiting for soup to arrive - surely it's just a matter of scooping out whatever's in the pot! I was fit to eat the table by the time it arrived - I would have preferred that the staff had let us know we needed to order an hour ahead of time (as happened in other hotels I stayed in in Tanzania).

* The TV in the dining room was constantly blaring football matches that no-one was watching. Recommend shutting it off.

Overall, this hotel is dingy and appears to be poorly maintained (despite the courtyard building work that was going on - would prefer to see this effort direct to the bedrooms!). It's located in a nice site, with a lovely outdoor area, but it really needed to be renovated to be considered value for money and to the standard I expect for international safari packages.

  • Stayed January 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QueensGael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level 4 Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 14, 2010

Where do I start?!
The hotel was booked for me, and I agreed due to the reviews here...
The hotel is very old, there was no generator at nights so all night is pitch black... There is no AC on the rooms, only fan, which works only if there is enough power to the hotel..
The breakfast is fair, in the evening 50% of the menu is not in stock...
The rooms stincks from anti-mosquito spray, and still there are a few..
There was a problem in my room with the mixi g of the water cold and hot (when there was hot water). No one fixed it.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hadassi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dar es salaam
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 8, 2010

my initial reaction was that this place was kitschly furnished and i wasn't too impressed with the stuffed animal trophies but the service was excellent, the place was v clean, and the food was v good too, and it came very quickly. and a bonus it has free wireless internet (or with a cable) and satellite tv! would definitely recommend it to others

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yetihunting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SG Premium Resort

Property: SG Premium Resort
Address: P.O. Box 15824, Arusha, Tanzania
Location: Tanzania > Arusha Region > Arusha
Hotel Style:
Ranked #16 of 42 Hotels in Arusha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SG Premium Resort 3*
Number of rooms: 50
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