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“Food poisoning at the Cantonese Restaurant in this hotel”

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Chateau de Chine Hotel Taoyuan
Ranked #2 of 150 Hotels in Taoyuan
Certificate of Excellence
Reviewed March 29, 2011

My extended family and I went to the Cantonese Restaurant in this hotel on a Sunday night for the dim sum dinner. There was 5 of us at dinner: 3 of us were visiting from the U.S. and 2 lived in Taiwan.

The dim sum choices were very sparse--only a few carts making the rounds and one of them was a dessert cart--even though the restaurant was full. You would have thought they would have sent out more carts to serve all of their customers. No, they did not. It gave us a bad feeling and we should have left but we didn't since we were trying to be polite to the relative who had invited us to dinner.

None of us were impressed by the selection or quality of the food. My husband and I were surprised since almost all of the food we'd had so far after 2 weeks of vacationing in Taiwan had been marvelous. But this place was no better than the worst dim sum place we'd eaten at in the U.S. It was barely mediocre.

The wait staff were also snotty, short-tempered and ignored you until you were practically waving your arms in their face. And, as if that weren't enough, the bill for the dinner was WAY higher than any other restaurant we'd eaten at in the last 2 weeks, including a 9-course dinner of excellent seafood at a place on the harbor.

If that wasn't enough, the worst was yet to come. My husband and aunt were the only ones who had dessert. She had a pudding with a brown sugar glaze on top and he had a white-colored almond pudding. By 1am, my husband was VIOLENTLY ILL in the bathroom. HE THREW UP 4 times! His stomach also hurt for 4 days after that.

We can only conclude that it was due to FOOD POISONING from the almond pudding. There was something wrong with the milk they used for it or with the water or the ice that was used to chill it.

I highly caution you to AVOID the Cantonese dim sum restaurant in the Chinatrust Watermark Hotel. Do yourself a favor and leave the hotel and eat at one of the many other good eateries in Taoyuan or Taipei.

  • Stayed: March 2011, traveled with family
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1  Thank SpottedPig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 - 84 of 323 reviews

Reviewed April 22, 2009

I went to this hotel with a Rotary Delegation. The hotel has a great breakfast buffet, western and Chinese delicacies, dimsum, noodle station, western cold cuts. Yum! The hotel is hollow with an indoor atrium and great views of Taoyuan. The rooms are big by Taiwan standards, my bathroom (separate shower and bath was even bigger than some of my previous hotel rooms. Ref, hot water dispenser. 2 blocks from the computer supermall and the train station. It also has decent wi fi trhroughout the hotel

  • Stayed: November 2008, traveled on business
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1  Thank FilipinoBusinessman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2009

Was in the hotel for 5 nights. Rooms (had one of the corner room, 1609 with an additional window in the bath room) are big and fitted with everything of a good standard of a business hotel including free internet access (RJ45, wire already in the room). The minibar is empty and the room service has limited service hours (this is my minus for services). Staff is very friendly and attentative. Everything is very clean. The breakfast buffet is good and offers many different type of food. The big plus is the coffee machine they have, making excellent coffee. All in all, I was fully satisfied. - Due changes of my business trip I left the hotel four days earlier than booked, without any charges for the booked nights. - If you have to stay in this city, than I recommend this hotel in the centre of the city, just a five minutes walk to the railway station.

  • Stayed: March 2009, traveled on business
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1  Thank Walter-1959-CH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2008

There is really no good reason to be in Tao Yuan but for business. For a hotel that is supposed to be "4 stars" (some sites named in 3 stars), it is terrible! First off, the hotel has a weird smell to it. The lobby has nasty looking fish tanks out front. They look like amateur fish tank making the place look dirty and unprofessional.

The hotel rooms really started at floor 9 and above. The hotel rooms have a seperate atrium. That too is disgusting with a weird smell. They have various giant fake plants that just look moldy/dusty. The carpet in this atrium is severly stained. I do not want to know what's stained it. Looks too nasty I dont even want to step on with my shoes.

Now, let 's talk about the roooms. The first room we went to was a smoking room which had..yes you guess it..a weird smell. (though we repeatedly asked for a non smoking room). The front desk staff was courteous and immediately moved us to a different room. The non-
smoking room smelled OK, so I took it. The carpet again is stained. The bathroom tiles are chipped with random stain and weird (yellow colored stuff) on it. The furniture are very tired mostly chipped. The windows are so dirty, it looks like the out side is permanently foggy. The bed is hard as rock. The sheets are OK clean, but the bed cover is REALLY nasty looking. Which makes me question how clean the sheets are.

My conclusion, if you are here for business and are used to the standard hotels. Don't stay here. It'll disgust and shock you. I have never left a hotel without finishing my stay and I moved.

  • Stayed: March 2008, traveled on business
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3  Thank ahkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2007

If you are on a layover or need to do business in Taoyuan, then this is probably the place to stay. This is something along the lines of a big Four Points in the States. Not bad, considering the price and the generous size of the rooms. Bathrooms are nice, with separate tubs and showers. Free in-room Internet, adequate amenities, varied breakfast buffet and friendly service make this place above average. Long-staying guests will appreciate the laundry room. Rooms, however, are looking a bit worn (spots in carpets, scratched furniture, etc.).

The hotel is located within short walking distance to the Taoyuan train station, major department stores and restaurants, the tax office and bus lines to Taipei and other places around the island. The neighborhood on the way to the stores, however, is a bit seedy and dirty--it is an unpleasant, but thankfully very short walk.

If you take a taxi, make sure they turn on their meter. This hotel is not close to Taoyuan's high-speed rail station at all. Stay in Chongli if you need to be close to that.

Call the Chinatrust service center in Taiwan to make the reservation: 886-2-2581-0509 if you can. Don't be duped into paying a higher price from their English site.

  • Stayed: July 2007, traveled solo
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Thank tulipjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2006

There's really no very good reason to spend much time in Taoyuan, but if you must, the Chinatrust Landmark Hotel is an excellent place to stay. Rooms are well appointed and spacious, and the marble bathrooms have separate shower and tub. Staff are very friendly and helpful, and the breakfast buffet is surprisingly varied. The hotel is about a 5-minute walk from the Taoyuan train station. Taoyuan itself is not a particularly exciting place, but this hotel is all around a pleasure to stay at.

  • Stayed: October 2006, traveled with friends
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1  Thank melbguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: November 2017, traveled on business
Thank Johnson C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
翰品酒店桃園, 總經理 at Chateau de Chine Hotel Taoyuan, responded to this reviewResponded 2 weeks ago
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Additional Information about Chateau de Chine Hotel Taoyuan

Address: No.107 Minsheng Road, Taoyuan 33041, Taiwan (Formerly Taoyuan Chinatrust Landmark Hotel)
Phone Number:
Location: Taiwan > Taoyuan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 150 Hotels in Taoyuan
Price Range: $68 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau de Chine Hotel Taoyuan 3.5*
Number of rooms: 170
Official Description (provided by the hotel):
Located next to Taoyuan Train Station in the bustling business district, Chateau de Chine Taoyuan best meets the needs of the business traveller. After extensive upgrading of hotel Lobby, the hotel now boasts magnificent crystal chandeliers, ornate mirrors, and a collection of fine antiques in the main lobby. On a par with the new decor, the catering service has also been meticulously refined. - Convenient location - Luxurious themed wedding receptions - Multi-function banquet hall - Open-kitchen buffet - Restaurants: Chinese, Western - Special features: Conference Rooms, Gym, Banquet Hall, Business Center, Complimentary Self-Service Laundry, Complimentary wi-fi throughout the hotel, parking. ... more   less 
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