We stayed in the family room last December for two nights on 31 Dec 2011 and 1st Jan 2012.
The hotel lobby is on the 9th floor of this building and we were worried that this hotel would be rowdy and small upon arrival. There is no porter to assist at the lift lobby.
When we had registered our check-in, we were directed to another lift to get to our room. This means guests will have to take another lift from 9th floor to their rooms.
When we opened the door we were very impressed by the cleanliness and space of the room.
There is a coin-operated laundrette on the 12th floor; the dryer was not operating smoothly when we were there. Hope the management could repair or replace it.
Breakfast spread is average though the cafe for breakfast is rather small.
Staff in the hotel are very helpful and patient.
Lots of food and shopping near the hotel and it is a short walk to Jhungli Train Station from the hotel.