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“We received courteous and excellent service.”

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Hotel Novotel Taipei Taoyuan International Airport
Ranked #3 of 145 Hotels in Taoyuan
Certificate of Excellence
A TripAdvisor Member
new ash green
1
Reviewed November 1, 2010

We found the location of the hotel handy to catch an early flight to Europe. The staff were helpful. They even located an item I left at the room and sent it to me by express delivery to my house within a week, at a small charge to cover their cost. I consider that this as an extremely efficient organisation.

  • Stayed: October 2010, traveled as a couple
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1,199 - 1,205 of 1,766 reviews

Reviewed October 29, 2010

We stayed at Novotel during 2 separate occasions. Both times, we were happy with our stay. The rooms are on the small side, but we had enough space. The decor is trendy.

Free Wi-Fi available in room.

The gym and swimming pool are modern and well equipped. The breakfast buffet on the 1st floor has plenty of selections. The chinese restaurant on the 2nd floor served excellent dinner at a very reasonable price.

I would definitely stay there again if I am in town.

  • Stayed: October 2010, traveled as a couple
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Thank MaxGigi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Accor traveler
Kobe
1
Reviewed October 29, 2010

  • Stayed: October 2010, traveled on business
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Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 23, 2010

Nice modern hotel very close to the airport and good rates. Staff very friendly and welcoming. Had the buffet dinner which was very good value for money and highly recommended.

Bedroom clean and modern although bed a little hard but had no problem sleeping. Staff in the Q Bar FANTASTIC!

Would certainly recommend for anyone needing an airport hotel.

  • Stayed: October 2010, traveled on business
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Thank SomchaiBKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2010

The upside to this hotel is that it's close to the airport (like, AT the airport) and is a really nice facility. We were greeted at the airport by the shuttle driver who had a sign with our names on it, even though we never called to arrange the shuttle (this was a pleasant surprise).

The rooms have nice perks like "magic glass" in the shower (that stuff that turns from opaque to transparent with the touch of a button so you can watch your TV while taking a shower) and charging ports in the wall for your portable electronics (including a USB charging port which was really handy for my iPod).

The beds were a little firm for my taste, but still comfortable.

The hotel has FREE wi-fi throughout.

The major downside was the restaurant service. The food varied from just okay to good but the staff were both slow and did not understand English very well. I'm not arrogant enough to think that everyone everywhere you go should speak English but it is an international city and located at an airport. There were some clear mis-communications when ordering and food was slow in coming. We ate only two meals there but both times the food arrived rather haphazardly, not at the same time, and several items had to be returned to be corrected. However, the staff was polite, apologetic and they were definitely trying.

They offer a concierge service and currency exchange at the front desk which we used as well.

Overall a great hotel for business people just passing through. If you're going to be staying in Taipei I would recommend a hotel in town for convenience.

  • Stayed: October 2010, traveled on business
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1  Thank Adam_5703
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Reviewed October 19, 2010

Two words: magic glass. If you're staying with a friend or relative DON'T PUSH THE BUTTON when you're in the shower! Anyway this place has great rooms very nice fitness facilities and buffets and pretty cool overall design. Literally at the airport too. Awesome place to stay if you have a morning flight and don't want to get up super early in Taipei city.

  • Stayed: October 2010
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Thank considerthis24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2010

Got upgraded to the executive rooms and what a surprise to find a big gaint panda toy bear sitting at the sofa eagerly greeting my arrival . Nice room and bed.

Premiere lounge offers a great view of the airport runway while u eat.

Great facilities , big swimming pool, suana, jacuzzi n gym . Bring a swimming cap if you want to swim.

Be advised that surrounding the hotel, there nowhere to go to. So take the Free shuttle to the HSR station, journey to Taipei takes no more than 50mins n 155NTD.

Truly a great place to stay.

  • Stayed: October 2010
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Thank dtsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 33758, Taiwan
Phone Number:
Location: Taiwan > Taoyuan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 145 Hotels in Taoyuan
Price Range: $123 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Novotel Taipei Taoyuan International Airport 5*
Number of rooms: 360
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