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“Very best Hotel when you get a night arrived or early morning flight”

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Hotel Novotel Taipei Taoyuan International Airport
Ranked #3 of 140 Hotels in Taoyuan
Certificate of Excellence
Bandung
Level 5 Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very best Hotel when you get a night arrived or early morning flight”
Reviewed July 15, 2013

We have stay at Novotel hotel airport Taoyuan last day before go back to our hometown, the hotel is very good, the staff are very friendly, room are comfortable with magic glass at the bath room, gym and swimming pool are good for your activity when you are staying, the foods are big portion. They provided schedule to the airport terminal and to the city or night market just booked to the receptionist.
We are enjoy and happy to stay at Novotel Taoyuan. Visit to sky museum just next to the hotel if you have time.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spring_city
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review, July 16, 2013
Dear Valuable Guest,

Thank you very much for sharing online your expereince of your stay with us, prior to your connecting to your home town !

It is very nice to know that you have much enjoyed our room and service, as much as the recreation centre & gymansium, opened 24 hours.

Good to know that you did enjoy our free shuttle service, that takes you to anywhere in Taoyuan city, and the Aviation museum visit the next day after your arrival !

Looking forward to welcoming you back soon !

Kind Novotel regards,

Christophe Pairaud
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (149)
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English first
Birmingham, Alabama
Level 4 Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed July 14, 2013

My party of 5 adults and 4 small children just stayed overnight here in 3 bedrooms after arriving in Taiwan. There is a convenient shuttle bus that meets you at shuttle stop 8 at the international terminal, and it is a 5 minute ride to the hotel. Rooms were very clean, and the decor throughout the hotel was stylish and modern. The dimming glass in the spacious shower is pretty sweet. Our standard king size bedroom was large enough to accommodate my wife and I and two of our 3 children. We were surprised on check in with an upgrade to the 9th floor, which provided free breakfast in the Premier Lounge. This was a pretty nice western-style breakfast with great Chinese pastries and standard eggs to order, sausage, bacon, fruit, cereals, and yogurt, and a terrific view of the airport, to boot. Wifi is free and fast. All hotel employees we encountered were extremely nice and friendly. In the past when arriving from the US to Taoyuan at night, we have just been picked up to go south, but this hotel stay changes that, as it gave us a chance to relax, clean up, and decompress - we'll stay here again on future trips. Terrific value for your money compared to other hotel airports I've stayed at or priced.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soonerfaninbhm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review, July 16, 2013
Dear Guest,

Thank you for sharing online your good experience of your family stay at Novotel Taipei Taoyuan International Airport ...

It is very nice to know that you were nicely surprised by our upgrade and the friendly and professional service provided by our team members !

Let our reservation team know when you would next visit our hotel, so that we could offer you our very best promotional rate & offer, applicable at the time !

Kind Novotel regards,

Christophe Pairaud
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level 5 Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 10, 2013

We stayed here for one night and were really surprised by the modern design and high quality of the rooms : very spacious, fast internetconnection and wonderfull bathroom (with glass that can be "dimmed" ...).
At noon we had lunch on the groundfloor restaurant : it was really an abundant choice of seafood (during July an August were held a "seafood festival" in the hotel). Excellent and delicious food, really !! As a nice surplus, there was a demonstration of the cook on how they prepare a fresh gigantic tuna ... . Really nice ! We will be back for sure.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review, July 11, 2013
Dear Guest,

Thank you for sharing online your experience of stay in our Novotel Taipei Taoyuan International Airport ...

It is nice to see that you have fully enjoyed the contemporary design of our hotel as much as the warm and professional service of our team members !

Great to know that you have enjoyed the Seafood delights in our Buffet Restaurant, specially the cut of the big Tuna by our Executive Chef Lu !

Looking forward to welcoming you back soon !

Kind Novotel regards,

Christophe Pairaud
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SYD
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 10, 2013

If I could give more than 5 star I could probably give it about 14 out of 5. First off the decor is amazing - it's so modern and full of surprises (the magic glass in the bathrooms!) The staff are totally proactive, so helpful to requests. Platinum benefits automatically given with super early check in and welcome gift (not even a published benefit at Novotels!). Most of all the view of the airport from the top floor is probably better than the control tower, and if it wasn't for the fact that I had to sleep I would probably watch the airport action all night long.

Every airplane enthusiast or ordinary traveller has to try this hotel out at least once in their lives- it's such a refreshing experience.

Room Tip: airport view is the best, of course
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  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rdx12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review, July 11, 2013
Dear Valuable Guest,

Thank you for sharing online your enthusiastic expereince at our Airport Hotel ...

It is very nice to know that you have fully enjoyed the service as much as the modern facilities of our hotel !

Looking forward to welcoming you back soon !

Kind Novotel regards,

Christophe Pairaud
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 9, 2013

I stay in hotels more than 300 nights/year, and this Novotel was definitely one of the most positive surprises during my recent journeys. The rooms are new, modern and clean, excellent beds, free fast Internet. When booking the Executive level, the Premier lounge offers free breakfast and in the evening 2 hours "Happy Hour" with free drinks and snacks. For wider choices on both, dinner and breakfast, the restaurant on 1st floor, called "The Square" is a recommendation, especially for the buffet dinner. There's also a little deli shop and a good Chinese Restaurant (2nd floor). I also liked the bar, because during my stay they offered excellent and decent live bar music. (In general, the background music in public areas was very tasteful and not as annoying as in Sheraton, Le Meridien or W-Hotels.)

The staff is very friendly and attentive. When I reported a little problem during an earlier stay, the General Manager took care of the issue himself, wrote to me personally and even prepared a nice surprise upon my next arrival - really touching.

The location is, of course, ideal for the airport, but I find it worth considering for other places in the area as well. Of course, "101" is not in walking distance, but with the free shuttles and the other public transport options you connect to many great destinations, i.e. by using the High Speed Rail. Getting from A to B within downtown Taipei, especially by taxi, may take me longer than the transport from the Novotel to, for instance, Banqiao station.

Last not least: As we're talking about a French hotel chain, you will get some of the best croissant and baguettes all over China. - Excellent value for money, I'll certainly be back!

Room Tip: Book Executive Room in order to have access to the very nice Premier Lounge.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FlorianvonHofen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review, July 11, 2013
Dear Valuable Guest,

Thank you for sharing online your own experience of your stay at our Novotel ...

It is very nice to see that you have much enjoyed your stay at our Executive Floor and specially our dedicated Premier Floor service & happy hours.

Your Buffet restaurant comment, together with the Deli good feed-back have been forwarded to the food & beverage team indeed !

Looking forward to welcoming you back soon, have a great week-end !

Christophe Pairaud
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Property: Hotel Novotel Taipei Taoyuan International Airport
Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 33758, Taiwan
Location: Taiwan > Taoyuan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 140 Hotels in Taoyuan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Novotel Taipei Taoyuan International Airport 5*
Number of rooms: 360
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