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“First Rate Layover Hotel”

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Hotel Novotel Taipei Taoyuan International Airport
Ranked #3 of 147 Hotels in Taoyuan
Certificate of Excellence
Reviewed November 22, 2012

Nice. Very nice. We only were there for a 12 hour layover, but we enjoyed it a great deal. Fantastic gym and pool. Decent food at the 24hr restaurant. Very comfy room and beds. Small, we didn't care at all. Good TV, good internet access. Fantastic bathroom with a shower deserves describing. The glass wall of the shower is the wall to the bedroom. With a switch you can turn the wall from clear to opaque. A delightful novelty.

Also, extremely good staff with excellent english and a very easy transit to the hotel. IF you email them in advance they will have someone standing outside baggage claim with your name that will walk you to the van that takes you from the hotel to the airport.

  • Stayed: September 2012, traveled with family
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2  Thank Schweee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this reviewResponded December 23, 2012

Dear Valuable Customer,

Thanhk you so much for your great feed-back after your last September stay in our hotel, and apologize for not having thank you earlier, for giving us such a good review !

It is always pleasant to know that our staff have been providing a warm and professional service and that the hotel facility have been fufilling our guest expectation !

Let us know one more time when you would next visit us, so that we can update you with the latest of our promotion and guest activities !

Merry Christmas and best wishes for a great 2013 Vintage !

Christophe Pairaud

“First Rate Layover Hotel”
Reviewed November 23, 2012 Nice. Very nice. We only were there for a 12 hour layover, but we enjoyed it a great deal. Fantastic gym and pool. Decent food at the 24hr restaurant. Very comfy room and beds. Small, we didn't care at all. Good TV, good internet access. Fantastic bathroom with a shower deserves describing. The glass wall of the shower is the wall to the bedroom. With a switch you can turn the wall from clear to opaque. A delightful novelty.

Also, extremely good staff with excellent english and a very easy transit to the hotel. IF you email them in advance they will have someone standing outside baggage claim with your name that will walk you to the van that takes you from the hotel to the airport.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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943 - 949 of 1,795 reviews

Reviewed November 22, 2012

On a recent overnight in Taipei, we selected to stay at the Novotel because it is the closest to the airport. There are signs to the free shuttle, which runs every 30 minutes (more frequently during peak times) and the ride only takes about 5 minutes. It is recommended to make a reservation in advance, but we had not and had no problems. The staff at the hotel is friendly and helpful. The rooms are large and comfortable except for the carpeting that could use a good cleaning (or replacement). Wi-Fi is free, but breakfast is not included. There was live music in the bar until 11 pm and a 24 hour restaurant for those arriving/departing at odd hours. There is a breakfast buffet for 610 TND (about $20 USD) and includes both American and Asian options. We selected the American breakfast which was a large meal of eggs, bacon/sausage/ham, bread basket, juice, delicious coffee, fruit, hash browns and tomato with cheese. We were only there for less than 12 hours and this was a great choice for comfort and convenience after a long flight.

  • Stayed: November 2012, traveled as a couple
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Thank nimett1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this reviewResponded March 13, 2013

Dear Guest,

Apologize for the late feed-back, and thank you so much for taking time to share online your good experience at Novotel Taipei Taoyuan International Airport !

It is great to know that our hotel has perfectly match with your travelling transit needs !

Your breakfast good comment have been forwarded to our food & beverage team indeed ...

Looking forward to welcoming you back soon !

Best Novotel regards,

Christophe Pairaud

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Reviewed November 20, 2012

Very pleased with the Novatel Taoyuan. While enjoying a couple of drinks at the lobby bar with a friend and co-worker we were treated to a live musical performance. It was nice to have live music from 2 very talented musicians. After returning to my room I was able to relax while watching television. The bathroom and shower were very nice. The magic glass between the shower and room area was neat. When I laid down to go to sleep, it was nice to have decent pillows. It seems most hotels pillows deflate when you put your head on them. These did not.

  • Stayed: November 2012, traveled on business
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Thank Matt2168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this reviewResponded April 12, 2013

Dear Valuable Guest,

Thank you very much for taking time to share online your own experience at Novotel Taipei Taoyuan International Airport ...

Apologize for the very late feed-back, we do hope to have the pleasure to welcome you back soon again !

Best Novotel regards,

Christophe Pairaud

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Reviewed November 18, 2012

We only stayed one night and one day here and we intentionally had a day to look around Taipei. You are *so* close to the speed rail from this hotel and you can explore easily! The subway system is clean and easy. The hotel itself is simply lovely even with top notch standards in mind. The staff ask you about your needs before you even think of them! The food is quite good. The extra money spent on the top floor rooms is well worth it because you get a nice separate breakfast and some drinks at happy hour. The hotel is quiet and modern and the furniture and aesthetics are very pleasing. We slept and slept and slept here as it was so quiet and comfortable. We would definitely stay here again.

Room Tip: Top floors and worth the little bit of extra money to get the perks
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  • Stayed: November 2012, traveled on business
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1  Thank seattleboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this reviewResponded November 26, 2012

Thank you for your very nice review, about your stay at Novotel Taipei Taoyuan International Airport !

It is also very nice to see that you have fully enjoyed your valuable stay in our executive floor ...

Looking forward to welcoming you back in our hotel soon !

Best Novotel regards,

Christophe Pairaud

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Reviewed November 13, 2012

I stayed in this hotel twice during layovers to and from Thailand. It's very convenient to the airport and has a very sleek look. The shower is very unique with the 'magic' wall though it would've been nice to have a shower door/curtain. It is next to the airport so you will hear planes. But it was so late and I was so tired so they didn't really bother me.

  • Stayed: November 2012, traveled with friends
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Thank Intrigueace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

Stayed there twice between flights on a recent roundtrip to Manila.
Hotel had a greeter with my name card upon arrival who directed me
To the free shuttle stop (#9)which runs every 15 minutes for the 5 minute
Ride. This is a business hotel, very clean and modern. Staff was very efficient
Especially when I missed the shuttle and they quickly converted $5.00 to yuan and
simultaneously Called a taxi.
Rooms were spacious and had excellent beds, especially appreciated between flights.
Good value and no negatives.

Stayed: October 2012, traveled on business
Thank MiamiHappy_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

I stayed here at the end of my visit to Taiwan in 2011. The room was beautiful and the staff was so courteous & attentive. The free brunch was amazing with various sections of the buffet for Japanese, Taiwanese, Western type breakfasts. A very comprehensive offering of food ethnicities. I had been visiting my son & we had stayed in all sorts of qualities of establishments, so it was nice to end with a top quality stay. We did order steak through room service and I had to laugh when I saw it. It is not a culture that knows what to do with beef (and I am from the Western US, so I have certain standards.) That said, we ate it & I didn't mind. I loved being there and experiencing everything, even the poor beef. I also loved seeing the shower walls that you can press a button & make the glass opaque or clear. I had only seen this is architectural magazines, never in real life. (And I guess that rates my worldliness. :) Of course, the airport shuttles are very handy.

  • Stayed: December 2011, traveled with family
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Thank lovethewest_cowgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this reviewResponded November 26, 2012

Thank you very much for your great comment !

It is noce to knwo that you have fully enjoyed your stay with us and appreciated the professionalism and warm service of our team !

Looking forward to welcoming you back soon !

Best Novotel regards,

Christophe Pairaud

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 33758, Taiwan
Location: Taiwan > Taoyuan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 147 Hotels in Taoyuan
Price Range: $125 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Novotel Taipei Taoyuan International Airport 5*
Number of rooms: 360
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