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“swanky modern hotel with a few issues”

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Hotel Novotel Taipei Taoyuan International Airport
Ranked #3 of 139 Hotels in Taoyuan
Certificate of Excellence
Seattle, Washington
Level 4 Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“swanky modern hotel with a few issues”
Reviewed July 16, 2012

Stayed at this hotel for less than 12 hrs as it served as a transition hotel at the airport. Didn't do much more than go to the room and eat breakfast in the AM. It is very close, but at the same time - did not hear a single plane take off or land. No airport noise at all. There is an airport shuttle that can take you to andn from the airport. The hotel is a green facility. The hotel is modern - the entrance is spacious and clean. The hotel staff iat the front desk seemed well trained and courteous.

We arrived pretty late (11:30PM) and our group was relatively large - 15 people. The shuttle came and was able to pick up 1/2 of us (but left 6 of us behind). Only issue that was despite being late - it was hot and muggy (late June) and made worse by all the buses and engine exhaust in the pick up area. Altogether waited about 1/2 hr or so to get everyone to the hotel.

The rooms are really modern. Clean design. The beds are bigger than those in Japan and our family of 4 was quite comfortable. The bathrooms were clean. There was a really cool magic window that would frost over. Kids loved that glass window - wall between the bathroom and bed area. The main issue is that although everything seem modern - I thought that the cabinets were made of pretty cheap laminated material. Also - the carpetting was poorly maintained with a food/liquid stains on the carpeting.

Thought that breakfast was good. There was cook to order soup noodles - they were very good. Thought the overall selection was excellent. Good mixture of american and asian hot and cold selections. Fruit selection was average.

For a convienent place to stay when coming or going to the airport - Novotel hotel is just fine. Hope that the management takes some care to clean the carpeting in the room. They'll also call you a little after 10:00 AM to ask if you're leaving that day if you're not promptly out of the room.

  • Stayed June 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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1 Thank Dough_47N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Hilo, Hawaii
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 9, 2012

Stayed here twice in the last month and both overnight-(in-transit)-stays were great! Booked through Hotels.com for a much-reduced rate, and enjoyed the Novotel's terrific service, lovely rooms, free wi-fi, amazing breakfast buffet, and free shuttle-service. (As we knew that the (beautiful! enormous!) Taipei International Airport can be a bit tricky to navigate after you've been traveling for zillions of hours, we arranged ahead of time (via email with the hotel's front desk) for someone to meet us at the airport, just outside baggage-collection/customs area, and walk with us to the shuttle stop) Oh yeah.... once you're settled in, set aside time if you can, to visit the Novotel's incredible Fitness Facility on the second floor!

Room Tip: At check-in, ask for a room overlooking the airport itself... the runways... as it's really fun...
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  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Aqualoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malang, Indonesia
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 9, 2012

We stayed there for only 1 night, our overnight stay was part of China airlines flight to Seoul. The hotel room were clean, spacious and modern, comfortable bed, clean and modern bathroom, has a "magic glass" between bathroom and bedroom. The lobby was modern, wide and convenience. Free shuttle bus between airport and hotel, it's take 5 minutes from international airport to the hotel.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sugijanto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hongkong
Level 4 Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 3, 2012

It is located a few minutes' drive from Taoyuan airport. The hotel provides complimentary transfer to the airport every 15 minutes. The overall service is very good and members of staff are polite and always willing to help. Buffet breakfast provides plentiful variety of food and fruits catering international standard. As it is not a big hotel, rooms are always fully booked. However, if book in advance, it is okay. Room tariff is a bit high and facilities are limited. Yet, free internet is available at lobby and wi fi in room.

Room Tip: Higher floors have good views around airport.
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  • Stayed May 2012, traveled as a couple
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Helpful?
Thank KYNG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 6 Contributor
230 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed June 23, 2012

I spent only one night at this hotel. The hotel is only about a five minute drivve from the terminal however it is definitely not walking distance so I arranged the hotel to have a car pick me up.
After arriving late I was delighted to be greeted by many smiling staff. There was a bit of a queue for check in however all the staff that were busy serving made an effort to look up and acknowledge those of us waiting and to give us a smile.

I was given a room on the executive floor. When I entered the room I was struck by the very large Panda, yes Panda, sitting on the sofa. This was a nice touch in the modest sized room. The room met all my needs. Quiet, comfy bed, effective and quiet air con and lot's of hot water in the shower. The rooms and in fact the hotel have a very modern and slightly funky feel.
The view from my room was simply that of the China Airways building next door. The other side of the building offers a view of the airstrip and whilst offering a view might be a bit noisier.

I had breakfast on the executive floor which offered an adequate buffet selection. They also offered to cook eggs to order which was a nice touch.

I had lunch at Wei Feng Restaurant which is located in the hotel. There was an expansive chinese menu and a mix of open floor seating and separate rooms in you wanted private dining. The food we enjoyed was all served promptly and was very tasty.

I do not often stay at airport hotels however I must say that this was a convenient option which I quite enjoyed and would certainly stay again.

  • Stayed June 2012, traveled on business
    • Value
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Helpful?
Thank Darren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 4 Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 18, 2012

As always, super friendly staff, clean and well arranged suite, nice facilities, convenient shuttles...and very decent rates

lounge is OK but not fab

on the negative side, front desk can get quite busy

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hkgnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Property: Hotel Novotel Taipei Taoyuan International Airport
Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 33758, Taiwan
Location: Taiwan > Taoyuan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 139 Hotels in Taoyuan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Novotel Taipei Taoyuan International Airport 5*
Number of rooms: 360
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