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“Near to railway station!”

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CityInn Hotel Plus - Taichung Station Branch
Ranked #1 of 284 Hotels in Taichung
Certificate of Excellence
Reviewed March 15, 2014

Room is small but clean and neat. Asked for a room with window but the window is facing another building. One drawback is the hairdryer in the bathroom, making it less convenient.The staff is friendly and attentive, but not all. Breakfast provided but variety was very limiting. The lobby is well-decorated and artistic. Coffee and tea provided in the self-service pantry. Local food stalls are just a stone's throw from the hotel.The hotel in located next to the rear exit of Taichung Station. There is a underground walkway that links the front and rear part as well as the opposite site of the station. Alternatively, you could cross the station to reach the front part with platfrom ticket. Bus stations available in front of the Taichung Station. You may make use of the local train to reach the THSR station. It’s very convenient. However, Taichung Station is not so user-friendly if you carry heavy luggages as there is no lift. Overall, it was a comfortable stay.

  • Stayed: February 2014, traveled with family
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1  Thank Abbydelight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hungwei81, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded March 16, 2014

Dear Guest,

Thank you for taking you valuable time to write this review and sharing your staying experience with other viewers. Hope you and your family had a nice time in Taichung.

We are glad that you like our clean rooms, lobby's decoration and the self-service pantry.

Regarding the small room size, you could try to book our more spacious deluxe twin room (which can be combined into one large bed as well) with just a little more budget for you next stay. Deluxe twin room also has a better view (facing the road). Also, we will work with our chief to try to bring more variety to the breakfast's dishes.

Taichung Train Station was built more than 100 years. It is now been marked as a history site. The city government was not able to add elevator or escalator in the station. That leaded to the stair is the only access from the front side of the station to the rear side of the station. Currently, the Taichung City Government is building a new site for Taichung Train Station which is just above the old site. In the near future, there will be elevators and escalators in the new station.

If you have any other comment, please let us know.

Looking forward to welcoming you back in the near future.

Best regards,
David Chang
Supervisor
CityInn Hotel Plus Taichung

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299 - 305 of 1,277 reviews

Reviewed March 9, 2014

This is my first trip to Taichung. My friend booked two standard double rooms on 4th March and 6th March 2014
I liked the location of the hotel, is very near to the train station.
The laundry room and the cosy corner is a ++ points
The room is a bit small but clean.
All the hotel staff are very friendly and helpfull. They always put on a smiling face.
On our first check in date, my friend requested to change to a twin beds room. The hotel staff appologied and said that there is no more twin room available, if have , we have to top up the different as a twin room is more expensive than a standard double room.
We just mention that we will be checking in again on the 6th March and hoped to have our request granted.
As we checked in again the following day, the reception staff informed us that they have upgraded our rooms with no extra charge.
I enjoyed staying in this hotel and will definitely booked this hotel for my next visit toTaichung.

Room Tip: Higher floors corridors and room wall have very nice painting and decoration
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  • Stayed: March 2014, traveled with friends
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Thank Lim5702014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hungwei81, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded March 12, 2014

Dear Guest,

Thank you for taking you valuable time to write this review and sharing your staying experience with other viewers. Hope you and your friends had a nice time in Taichung.

We are glad that you like our locations, laundry facilities and the common area. We are also glad that our front desk staffs were able to help you with your needs and arrange a proper room for you.

Regarding the small room size, you could try to book our more spacious deluxe twin room (which can be combined into one large bed as well) with just a little more budget for you next stay.

Taichung is a great city. I believe there are stall many exciting things that your can explore in Taichung. We are look forward to your revisit and hope to welcome you back in the near future.

Best regards,
David Chang
Supervisor
CityInn Hotel Plus Taichung

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Reviewed March 6, 2014

Stayed in a triple room at this hotel. Overall, the hotel looked pretty new on the inside. Slightly small but cosy. Comes with a nice toilet that has a bathtub. Also has a in-room safe, refrigerator and free toiletries. It is also highly accessible from taichung railway station.

  • Stayed: March 2014, traveled with family
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1  Thank JaniceCSN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hungwei81, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded March 8, 2014

Dear Guest,

Thank you for taking you valuable time to write this review and sharing your staying experience with other viewers. Hope you and your family had a comfortable stay and enjoyed your time with us.

We are glad you like our rooms and found our location is convenience for your needs.

Once again, we are look forward to welcoming you back in the near future.

Best regards,
David Chang
Supervisor
CityInn Hotel Plus Taichung,

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Reviewed March 6, 2014

I booked a Deluxe Triple Room for a night in late February at CityInn Taichung. I was quite impressed with the hotel's overall level of service from the point of booking to checking out.

Within half an hour of making my deposit to secure my booking, I received a call from a receptionist with enquiries on my mode and time of arrival so as to facilitate pickup arrangements if necessary. As I had made my booking 6 weeks before my arrival, I did receive some follow-up calls from a week before I arrived up to the eve of my arrival. The staff certainly did everything they could to accommodate my requests - including arranging for me to be assigned a Deluxe Triple Room on the highest floor available (10/F). I thought that was impressive.

As with all CityInn hotels, the rooms were fancifully decorated with clean facilities (albeit small). However, I thought the design of the rooms were not ergonomically designed and the usage of space was certainly not optimal. The bedroom (ie. excluding the bathroom and another small enclosed space with a Japanese-style writing desk and seat) was fairly cramp for three people where it would be impossible for two people to be walking at any given point in time. The small enclosure could certainly have been integrated into the room's dimensions as there was little need for that enclosure from our experience.

The amenities of the hotel were exhaustive though - free hot drink dispenser, self-service laundry and dryers and internet facilities at the lobby (they could do better by offering printing facilities though) certainly complete the exhaustive experience required by most travellers.

The breakfast offered was adequate and well-presented with a good mix of international and oriental fares to cater to the diverse palette of the hotel's guests. The restaurant is certainly one of the bigger ones in the CityInn chain of hotels (including the Dandy Hotel Group).

While I was there, a special mention should go to a night receptionist by the name of Jet who tirelessly offered advice on the best place to get Sun Cakes (太陽餅) - a Taichung delicacy - and went the extra mile of digging out photocopied maps of different areas of Taichung (this was in contrast to a female receptionist working the day shift who simply said the hotel had no maps and left it at that) to facilitate our travelling. I think CityInn Taichung really ought to look into producing some maps as it's quite ridiculous that a hotel can actually tell its guests it has no maps of the city it's located in.

All in all, while there were small areas that left room for improvement, I thought the hotel offered a great experience and generally a fairly good value for money. It is also conveniently located a 5-minute walk away from the Taichung Railway Station which is accessible to travellers coming from other parts of Taiwan.

Room Tip: Get a room on the highest floor possible - there's some fairly good views to be seen
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  • Stayed: February 2014, traveled with family
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1  Thank edtkh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doris1227, Assistant Manager at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded March 8, 2014

Dear Guest,

Thank you for this detailed review on us.

From all the lovely things you had to say about us, we all thrilled to know that we impressed you so much with our prompt and warmth services during your stay. It is our pleasure and honor to make you a home away from home experience in Taichung.

We also feel regret that hotel is out of city map recently. The new and exclusive city map is devising by Our designer. We believed it would be here in Taichung in near future. Apologetics for any inconvenience issue.

We sincerely look forward to your next visit for another wonderful stay.

With best regards,

Doris Kuo
Assistant Manager
CityInn Hotel - Taichung Station Branch

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Reviewed March 4, 2014

Staffs are friendly and when you ask for directions, they give it to u clearly. The room is clean, creative and cozy. We loved it there and really hoped we booked for another night! You won't go food-less in this place coz it's surrounded by restaurants. The Lao Lai Milktea is a must drink if you're staying in this hotel, turn left when u go out of the hotel and you'll see the milktea stand. :)

Room Tip: Ask for the 10th floor, the cutest floor in the hotel :)
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  • Stayed: February 2014, traveled with friends
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Thank Yanaliao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hungwei81, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded March 6, 2014

Dear Guest,

Thank you for taking you valuable time to write this review and sharing your staying experience with other viewers. Hope you and your friends had a comfortable stay and enjoyed your time with us.

We are glad our staffs were able to show you the directions to your destinations.If there is any attendant that you wish to point out for his/her great service, please let us know. Also, we are glade that your found our location is convenient.

Once again, we are look forward to welcoming you back in the near future.

Best regards,
David Chang
Supervisor
CityInn Hotel Plus Taichung,

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Reviewed February 27, 2014

The economy room is abit small but very comfortable to stay for two persons. Staff are providing professional and good services. Hotel's location is handy, jz less than 3 minutes walk from railway station. There are many eatery shops and convenient shops nearby. Also, there is a shopping mall within walking distance. Will definitely come back for our next visit. Other add on services including free laundry, lounge area with free flow of coffee and tea as well as business centre at lobby level. The only drawback is the dryer in the laundry was not working well as we spent like few hours to dry the clothes.

  • Stayed: February 2014
    • Value
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Thank jmc1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doris1227, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded March 2, 2014

Dear Guest,

Thank you for taking you valuable time to write this review and sharing your staying experience with other viewers. Hope you had a comfortable stay and enjoyed your time with us.

We are glad that you like our location and services. If there is any attendant that you wish to point out for his/her great service, please let us know.

Regarding the small room size, you could try to book our more spacious deluxe twin room (which can be combined into one big bed as well) with just a little more budget for you next stay.

Also, thank you for letting us know that the dryer's low efficiency. It was probably caused by overloading working hours. We will let us engineer to fix the problem.

Once again, we are look forward to welcoming you back in the near future.

Best regards,
David Chang
Supervisor
CityInn Hotel Plus Taichung,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2014

We stayed at this hotel for 2 night in Oct 2013 and we love it.

Location: It is located very near to the train station although in taichung usually we will take a cab.
Room: Free upgrade. Room is small but is acceptable for the price paid and most importantly it is clean.
Service: Front office are open 24 hrs and they are very friendly
Breakfast: Average

  • Stayed: October 2013, traveled as a couple
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Thank rei_89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hungwei81, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded February 13, 2014

Dear rei_89,

Thank you for taking time to write the review and sharing your staying experience with other viewers. Hope you had a comfortable stay and enjoyed your time with us.

We are glad that you like our location and services.

Regarding the small room size, you could try to book our more spacious deluxe twin room (which can be combine into one big bed as well) with just a little more budget for you next stay.

We are look forward to welcoming you back in the near future.

Best regards,
David Chang
Supervisor
CityInn Hotel Plus Taichung,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityInn Hotel Plus - Taichung Station Branch

Address: No.133 Section 4, Fuxing Road, East District, Taichung 401, Taiwan
Location: Taiwan > Taichung
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 284 Hotels in Taichung
Price Range: $51 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CityInn Hotel Plus - Taichung Station Branch 3*
Number of rooms: 95
Official Description (provided by the hotel):
Experience hospitality reinvented with Cityinn Hotel Plus, a newcomer to Taichung with all the requisite bells and whistles. Located in the Eastern district, a burgeoning arts and cultural hub with a rich sense of history and place; the artistically inclined will feel right at home with Stock 20 and the Taichung Creative Park, right at our door step. Or cut loose among the cake stores and night-markets, reputably the island's best, located just minutes away. Those travelling from afar will find comfort in our proximity to Taichung station, that provides easy train/bus linkage to high-speed rail and major cities. Enjoy a red carpet welcome replete with all the creature comforts, connectivity, and convenience that will cater to your every predilection. Whether you are here for business, for friends, or simply to getaway, we've got a slice of Taichung for you. ... more   less 
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