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“Great location and hotel!”

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CityInn Hotel Plus - Taichung Station Branch
Ranked #1 of 263 Hotels in Taichung
Certificate of Excellence
Singapore
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great location and hotel!”
Reviewed August 11, 2013

Booked this hotel as the location seems near to Tai Chung Train Station and it is! Just 5 minutes of leisure walk from the station. It is also just 5 minutes walk to the underpass that brings you across the Taichung Train Station, and i-Mode mall.

Staff at Reception was very friendly and provided clear information. Room was decent in size and very clean. Only grouse if I can think of is the pillows. Not firm enough for us who prefer firmer ones. Would be good if 2 pillow are provided for each guest.

Will definitely stay here again if I am back to Taichung!

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chubes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tea C, Deputy Manager at CityInn Hotel Plus - Taichung Station Branch, responded to this review, August 12, 2013
Dear chubes,

Thank you for taking the time to write this generous review, we are truly delighted you had a great time with us and find our room clean and spacious.

We are glad you liked our location and regarding the soft pillow you mentioned we do provide extra pillows or latex pillow for our guests, during your stay please kindly let us know your needs and we will do our best to solve it asap.

We thank you for commending our staff. They will be delighted that you find them friendly and clear with information. Should you have anyone you would like to point out for exemplary service, please do not hesitate to contact us.

We hope you will re-visit and look forward to welcoming you back in the near future. Until then.

Best regards,
Tea Chen
Deputy Manager
CityInn Hotel 5 Taichung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,112 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 11, 2013

I booked the hotel for a 2 night stay. They called me two days before my arrival date and confirmed with me my check-in time. I took the TRA train to Taichung train station and exited through the back station exit. The exit opened up to a small alley. Walk down the alley, turn left and the hotel is easily identified by its orange signage(5min walk away). In fact, the whole building can be used as a sort of marker when you are far away, as it is quite tall compared to surrounding buildings and the orange signage is quite distinctive.

Check-in was quite prompt and efficient. We were lucky and got upgraded to a bigger room at level 7. The corridor was decorated with blue skies and sheeps and was really quite cool. We called to ask about some problem we had with the tv and the staff arrived in 3min. I was quite delighted with the speed the hotel staff came to help and felt quite pampered actually. Every staff we met in the hotel were really nice and professional.

The room was not very big but looked cosy and inviting. There was no closet but some hangers near the window for you to hang your clothes. There was also a mini fridge, torch and safe. The bathroom door cannot be locked if it is of concern to some. Basic amenities like toiletries and kettle were provided. They also give you two bottles of mineral water, a pack of chips and some coffee and tea bags. Tv had lots of channels and they also had demand tv. Water pressure for shower is good and we had a restful sleep on their comfortable bed. There is free wifi provided but if you need Lan cable for your laptop, you will need to sign out from the reception counter and return during your check out.

Their reception area had a free beverage area, a newspapers section, 4 common computers for guests to use and also a laundry room for guests usage. I think the laundry area will really be useful to people that brought limited numbers of clothing.

Usually, we skipped breakfast at hotel stays as taiwan have so many other nice breakfast choices. However this hotel's breakfast was delicious enough that the both of us woke up to eat it for both days. It is worth a try if you are able to wake up between 7am - 10am.

If you turn left from the entrance of the hotel, you will see a baseball batting stadium 5min away. It looked quite fun and a lot of people were playing but we didn't try. Further down from the batting stadium about another 5min away, you will see a traffic light. There is a mall called MODE mall across the road. There is carefour(open till 11pm) at the basement of the mall for buying any snacks or drinks. There is also a convenience store just past the traffic light. (no need to cross road at traffic light)

If you want some late night cakes and drinks, you can find 85°C cafe (operate till 2am) when you turn right from the entrance of the hotel. Walk all the way (10min) till you come to a traffic light junction. It is diagonally opposite and the signage should be recognizable.

All in all, this hotel really win thumbs up for its locale, service and value for money. I will return next time!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jellangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tea C, Deputy Manager at CityInn Hotel Plus - Taichung Station Branch, responded to this review, August 18, 2013
Dear jellangel,
Thank you for taking the time to write this nice and detailed review, we are truly delighted you had a great time with us and find liked what we are trying to achieve.

We are glad you enjoyed our breakfast and cooks are very happy to know that you think the foods are delicious.

We thank you for commending our staff. They will be delighted that you find them nice and professional. Should you have anyone you would like to point out for exemplary service, please do not hesitate to contact us.

We hope you will re-visit and look forward to welcoming you back in the near future. Until then.

Best regards,
Tea Chen
Deputy Manager
CityInn Hotel 5 Taichung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
109 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed August 8, 2013

stayed here when on my second night in taiwan. The place is awesome, they have free laundry service, wifi, computers for you to use. they also provide a coffee machine where u can have a cup of coffee anytime. the room was awesome, very clean and neat. the reception was really friendly and helpful, quite good command in english but still had to use mandarin sometimes. Check in was fast... we went there early... they help us keep our luggage till we come back to check in... overall... a very good hotel

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeraldcoolpianist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tea C, Deputy Manager at CityInn Hotel Plus - Taichung Station Branch, responded to this review, August 10, 2013
Dear jeraldcoolpianist,

Thank you for taking the time to write this review, we are truly delighted you had a great time with us and find our room clean and neat.

We are glad you enjoyed the coffee machine at the lobby and like the laundry service and computer area we provide.

We thank you for commending our staff. They will be delighted that you find them friendly and helpful. Should you have anyone you would like to point out for exemplary service, please do not hesitate to contact us.

We hope you will re-visit and look forward to welcoming you back in the near future. Until then.

Best regards,
Tea Chen
Deputy Manager
CityInn Hotel 5 Taichung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
510 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
Reviewed August 8, 2013

Our group of 8 had a smooth check-in thanks to Claire who was very friendly and polite. The rooms were very clean, small but very functional. The amenities in the room were great! Very well thought of design. Breakfast spread was excellent! washing machines and dryers are provided for guests. Two Thumbs Up!

Lounge area very clean and beverages are provided. Wifi is excellent. Staff were very friendly and polite. Would stay here again!

Location is great and food can be found outside the doors...left and right!

Highly recommended!

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tea C, Deputy Manager at CityInn Hotel Plus - Taichung Station Branch, responded to this review, August 10, 2013
Dear Skaramoosh,

Thank you for taking the time to write this splendid review, we are truly delighted you had a great time with us and find our room clean, functional and stuffed with amenities you liked.

We are glad you enjoyed our WiFi and laundry service we provide .

Chefs are all very happy that you find the breakfast excellent.

Thank you for commending our staff, in particular Claire, who will be delighted you speak so highly of her. Should you have anyone you would like to point out for exemplary service, please do not hesitate to contact us.

We hope you will re-visit and look forward to welcoming you back in the near future. Until then.

Best regards,
Tea Chen
Deputy Manager
CityInn Hotel 5 Taichung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 4, 2013

Booking
It easy considering they have English website for reservation. They will call you(even oversea call) one day before your arrival date to know roughly the time you arriving.

Checking in
We reach before the check in time, although there were lots of tourists at the counter, the receptionists still keep up with their smiles and help us label our luggage to be left at the lobby.
After our brief lunch and we managed to check in slightly earlier.

Room
we booked a standard room, We found the room a bit small, so it not advisable to bring many or large luggage. The window is facing the side of another building but there no privacy issue as there blind if needed. Room is generally clean and toiletries are provided. One thing I like about the room is they separate the toilet from the shower area(door). However, as with all the doors(except the main room door)you cannot lock it. So travelling with friends and family do take note of this.

Facilities
there are no swimming pool or gym/fitness room. They do provide 4 computers and sofa/chairs/table at their lobby. Wifi around the hotel is good(even basement). There are 4 washing machines and dryers in the laundry room for hotel guests to use, they do provide washing powder and steam irons as well.

Do note that certain level of the rooms are designed by their local talent designer/artist. Do request for one after you book online using the order no.

Breakfast
they do change their breakfast menu slightly daily. 1st and the 3rd day the breakfast was very delicious , average for the 2nd day though. So I guessed it depends on the skill of the cooks/chiefs.

Services
The staffs are polite and helpful. They will greet you whenever they see you alighting the lift. Always ready to help. Same goes for the restaurant staffs and the room attendants.

Overall, A pleasant stay and will definitely comeback again if I'm going to visit Taichung again.

Room Tip: Ask for a room design by their local designers!!!
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Souler87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tea C, Deputy Manager at CityInn Hotel Plus - Taichung Station Branch, responded to this review, August 6, 2013
Dear Souler87,

Thank you for taking the time to write this wonderful and detailed review, we are truly delighted you had a great time with us.

We are glad you find our room clean and enjoyed our breakfast.

We thank you for commending our staff. They will be delighted that you find them polite, helpful and always ready to help. Should you have anyone you would like to point out for exemplary service, please do not hesitate to contact us.

We hope you will re-visit and look forward to welcoming you back in the near future. Until then.

Best regards,
Tea Chen
Deputy Manager
CityInn Hotel 5 Taichung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penang
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 1, 2013

Booked the CityInn Hotel base on the good review from website & blogger.
Pleasant view from outside of the hotel, nice & friendly receptionist with well information of the surrounding & station schedule.
Surprisingly, the room is small & compact base on my requirement, but it is very clean with a nice furniture compartment neatly attached to the side of the room.
The hotel also provide an assortment of complimentary amenities. The business corner is nice with 4 units of computer for the guest use, some more they provide free Wi-Fi.
Don't forget about the free laundry, but it takes a long ques (because it is free maybe).
The location is good & within walking distance to the Taichung Train Station, it is also near to many food outlets so it makes us convenient.
By the way, we get a free upgrade to the standard room.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elvin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tea C, Deputy Manager at CityInn Hotel Plus - Taichung Station Branch, responded to this review, August 4, 2013
Dear Elvin C,

Thank you for taking the time to write this nice detailed review, we are truly delighted you had a great time with us and find our room very clean .

We are glad you enjoyed our business corner, free WiFi and free laundry.

We thank you for commending our staff. They will be delighted that you find them nice & friendly with well information. Should you have anyone you would like to point out for exemplary service, please do not hesitate to contact us.

We hope you will re-visit and look forward to welcoming you back in the near future. Until then.

Best regards,
Tea Chen
Deputy Manager
CityInn Hotel 5 Taichung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 1, 2013

Great location only 5-min walk to taichung railway station or bus station. Although it's far from the famous feng jia night market, the frequent bus heading towards makes it not a big deal. You can always consult the receptionists if you've any enquiry as they're willing to help. The room is just nice for two people stay, bed was comfy and most importantly it's clean and neat. Appreciate its laundry service, free wifi and free flow of drinks prepared at the lobby. Not to forget breakfast is provided everyday which you couldn't get from most of the budget hotel nowadays.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jying86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karen7737, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this review, August 2, 2013
Dear jying86:

Thank you for taking times to sharing the Cityinn experience on Tripadervisor,We are delighted you enjoyed our breakfast as well as our public facilities, which come fully equipped with 24 hr complimentary coffee/tea, computer terminals, self-service pantry and washer/dryer.

Thank you too for speaking highly of our staff whom we will accord for their memorable service.

We look forward to welcoming you again in the near future.

Best regards,

Karen Chu
Supervisor
CityInn Hotel Plus - Taichung Station Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityInn Hotel Plus - Taichung Station Branch

Property: CityInn Hotel Plus - Taichung Station Branch
Address: No.133 Section 4, Fuxing Road, East District, Taichung 401, Taiwan
Location: Taiwan > Taichung
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 263 Hotels in Taichung
Price Range (Based on Average Rates): $
Hotel Class:3 star — CityInn Hotel Plus - Taichung Station Branch 3*
Number of rooms: 95
Official Description (provided by the hotel):
Experience hospitality reinvented with Cityinn Hotel Plus, a newcomer to Taichung with all the requisite bells and whistles. Located in the Eastern district, a burgeoning arts and cultural hub with a rich sense of history and place; the artistically inclined will feel right at home with Stock 20 and the Taichung Creative Park, right at our door step. Or cut loose among the cake stores and night-markets, reputably the island's best, located just minutes away. Those travelling from afar will find comfort in our proximity to Taichung station, that provides easy train/bus linkage to high-speed rail and major cities. Enjoy a red carpet welcome replete with all the creature comforts, connectivity, and convenience that will cater to your every predilection. Whether you are here for business, for friends, or simply to getaway, we've got a slice of Taichung for you. ... more   less 
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