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“Modern, vibrant, quiet and ultra convenient hotel”

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CityInn Hotel Plus - Taichung Station Branch
Ranked #1 of 266 Hotels in Taichung
Certificate of Excellence
Reviewed January 13, 2013

Stayed one night over a weekend. Hotel is well designed and furnished with an excellent location right behind the train station. But it was super quiet. I was given a room on the sports floor...all the walls were decorated in a cartoon-like basketball theme, very amusing and yet still stylish. Room isn't huge but neither was it cramped. Great facilities, lovely rain shower, all in all excellent value. Breakfast quality was very high, although not a huge spread it was tasty and the dining room very modern and clean. Staff extremely friendly and helpful. Definitely worth another visit.

Room Tip: Ask for a room facing the train station, some interior rooms look out onto an adjacent building.
  • Stayed: January 2013, traveled as a couple
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Thank Phill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kotama, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded January 14, 2013

Dear Phillip:

Thank you so much for choosing our hotel and taking the time to write this comment.
It was our pleasure to accommodate you. We highly appreciate your feedback and we are very happy that you like our floor design、facilities and breakfast, we will keep up the quality and add more equipment in the future. Hope the Cityinn Experience could make the good memories in your Taichung trip.

Thanks to your good comments again and it will assist us in becoming better at what we do.
We look forward to welcoming you anytime to CityInn Plus Hotel-Taichung Station Branch.

See you next time ~

Warm regards
Jenny Ou Yang
Supervisor
CityInn Hotel Plus Taichung

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed January 10, 2013 via mobile

Service: better than 5 stars - very considerate. They saw that we had boy so they arranged a basketball themed room for us and had a baby bath tub delivered to our room.

Originally we booked a double and a triple room, because of snoring problems we needed 3 rooms. They were able to arrange this for us when we arrived.

We wanted to hired a car plus driver, they arranged a very nice driver with very reasonable prices. The staffs of the different shifts were well aware of case making the whole arrangement very smooth.

Location: great location. You can see it as you arrive from the train. There is also a mall nearby (within 5 min walk) with restaurants and a supermarket.

Amenities: free coffee and tea in the lobby; free chips in the room; 24 hr laundry room with washing powder; free internet and computers available at the lobby.

  • Stayed: November 2012
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Thank vtravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kotama, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded January 12, 2013

Dear Vtravler:

Thank you so much for choosing our hotel and taking the time to write this comment.
It was our pleasure to receive you. We hope you like the room we arranged and satisfied with the car & driver, we are feeling happy that can help your tour completed smoothly.

Thanks to your good comments again and it will assist us in becoming better at what we do.
We look forward to welcoming you anytime to CityInn Plus Hotel-Taichung Station Branch.

See you next time ~

Warm regards
Jenny Ou Yang
Supervisor
CityInn Hotel Plus Taichung

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2013

Booked this hotel last minute due to changed in holiday plan but that proved to be one of the better decision that we make For this trip. Initial impression of the hotel was very good as we are greeted warmly and friendly.

Throughout our 3d 2n stay at the hotel, we felt at home and every question we have are answer to 100% of our satisfaction.

I have to comment that all the staffs are very service orientated, especially claire who help us search high and low for answer to our question.

Thank you city inn staff who made our trip so wonderful.
I will most certainly stay at city inn again when I visit tai Chung again.

* it's easy to identify us. We are the 2 who wore shorts :p

  • Stayed: January 2013, traveled with friends
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Thank HenryKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin P, 經理 at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded January 5, 2013

Dear HenryKay,

Thank you for staying with us and taking the time to write this review. It was a pleasure receiving you and yes, we do remember you!

Thank you for the positive comments, and for acknowledging our staff who have served you well during your stay. We will make sure to commend them, in particular Claire, for the good service rendered.

We hope you will re-visit Taichung soon, and look forward to welcoming you back to CityInn Taichung in the near future!

Warm regards,
Kevin Peng
Manager
CityInn Hotel Plus - Taichung Station Branch

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Reviewed January 2, 2013

The location is great if you travel by train since it is a 2-min walk from the train station. A lot of places to eat near by even though the area isn't the same as 10 years ago. The staff are very friendly and willing to help. The rooms from the 6F and up are boutique with each room unique. Washroom is nice and clean but during the night, the hot water is very unstable (turns very hot) so beware. The entertainment is great with around 100 blu-ray movies on demand to choose from for free. Breakfast is a buffet that is pretty decent. For a bit over 3,000 NTD this hotel is one of the best places to stay in the city.

  • Stayed: December 2012, traveled as a couple
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Thank gesogeso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kotama, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded January 4, 2013

Dear Gesogeso:

Thank you so much for choosing our hotel and taking the time to write this comment.
It was our pleasure to receive you. We highly appreciate your feedback and we are very happy that you like our floor design、staff's service and free movie we offered, we will keep up and add more equipment in the future.

Thanks to your good comments again and it will assist us in becoming better at what we do.
We look forward to welcoming you anytime to CityInn Plus Hotel-Taichung Station Branch.

See you next time ~

Warm regards
Jenny Ou Yang
Supervisor
CityInn Hotel Plus Taichung

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2012

This is an excellent boutique hotel which has exceeded my expectation. I selected this hotel based on the recommendation by other travelers. For a start, it is located conveniently beside the Taichung train station. That saved me time and money after we traveled from Chiayi to Taichung. In fact, it is so convenient that we changed our plan to take the bullet train to the normal train back to Taipei. The staff at the reception were polite and helpful all the time and never fail to simile. The nice surprise is that the hotel provides a nice breakfast with the low price that it charged. Very comfortable and clean rooms. I strongly recommend this hotel. Perhaps when I visit Taipei in my next trip, I will stay in one of the branches in Taipei.

  • Stayed: December 2012, traveled with family
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Thank samtan71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kotama, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded January 1, 2013

Dear Samtan:

Thank you so much for choosing our hotel and taking the time to write this comment.
It was our pleasure to receive you. We highly appreciate your feedback and we are very happy that our location and reception staff made your trip in Taichung more conveniently.
Thanks to your good comments again and it will assist us in becoming better at what we do.

When you visit Taipein next time, please choose our branch hotel and give us the chance to serve you and we look forward to welcoming you anytime to CityInn Plus Hotel-Taichung Station Branch.

See you in Taichung & Taipei and Happy New Year ~

Warm regards
Jenny Ou Yang
Supervisor
CityInn Hotel Plus Taichung

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2012

This is my first time visiting Taiwan. The first day of my stay will be at this hotel so I am not sure about how to go to the hotel and so I leave a little message for them. I also want to know more about the places of interest as well around Taichung. Unexpectedly, the staff, Miss Helen gave me a called thrice but I didn't managed to pick up and she does not hesitate to give me a call back for the fourth time. This is what we called good customer service as they appreciate their customers even I just stayed for one day. Not only a called from Taichung, the staff even leave few email for me to read and explain to me clearly on the pros and cons around Taiwan. She even shared the prices and mode of transportation as well as handle my budget very well. She afraid that I will get cheated as I am travelling for the first time in Taiwan. She is very helpful and have a nice tone when speaking with me even I am asking a lot of question. I am satisfied with the hotel service and looking forward to enjoy the stay soon.

Room Tip: More to share after my visit to the hotel. This is just the rating for the service so far through ph...
  • Stayed: December 2012, traveled as a couple
    • Service
Thank AdelineGAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kotama, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded January 2, 2013

Dear Adeline:

Thank you so much for choosing our hotel and taking the time to write this comment.
It was our pleasure to accommodate you. We highly appreciate your feedback and our staff will be happy to know that you were satisfied with service, especially Helen. We are glad that the mails and all information help you to complete the first trip in Taiwan.

Thanks to your good comments again and it will assist us in becoming better at what we do.

We look forward to welcoming you soon in CityInn Plus Hotel-Taichung Station Branch.

See you next time and Happy New Year~

Warm regards
Jenny Ou Yang
Supervisor
CityInn Hotel Plus Taichung

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2012

The best hotel we were until now. Everything was perfect. Frontdesk's people are fantastic, welcoming and kind. The place is quite new and super clean. Room had everything you could need and size was perfect. The hotel has a free laundry services and a hall with coffee machine, tea facilities and computers to surf on internet. Everything very welcoming. Price is good for services offered.we would return certainly.

  • Stayed: November 2012, traveled as a couple
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Thank ElViajero80_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kotama, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded December 26, 2012

Dear Francesco:

Thank you so much for choosing our hotel and taking the time to write this comment.
It was our pleasure to accommodate you. We highly appreciate your feedback and we are very happy that you like our facilities and we offered and front desk's service.

Thanks to your good comments again and it will assist us in becoming better at what we do.

We look forward to welcoming you anytime to CityInn Plus Hotel-Taichung Station Branch.

See you next time ~

Warm regards
Jenny Ou Yang
Supervisor
CityInn Hotel Plus Taichung

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityInn Hotel Plus - Taichung Station Branch

Address: No.133 Section 4, Fuxing Road, East District, Taichung 401, Taiwan
Location: Taiwan > Taichung
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 266 Hotels in Taichung
Price Range: $49 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CityInn Hotel Plus - Taichung Station Branch 3*
Number of rooms: 95
Official Description (provided by the hotel):
Experience hospitality reinvented with Cityinn Hotel Plus, a newcomer to Taichung with all the requisite bells and whistles. Located in the Eastern district, a burgeoning arts and cultural hub with a rich sense of history and place; the artistically inclined will feel right at home with Stock 20 and the Taichung Creative Park, right at our door step. Or cut loose among the cake stores and night-markets, reputably the island's best, located just minutes away. Those travelling from afar will find comfort in our proximity to Taichung station, that provides easy train/bus linkage to high-speed rail and major cities. Enjoy a red carpet welcome replete with all the creature comforts, connectivity, and convenience that will cater to your every predilection. Whether you are here for business, for friends, or simply to getaway, we've got a slice of Taichung for you. ... more   less 
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