As residents in Taiwan, we travel throughout the country and stay at numerous hotels. We stayed here based on other reviews and its prior association with a quite well-known hotel chain in Taiwan. The lobby, doormen, and front desk staff and concierge were top notch. The interior room design has *many* problems, a prime example being the TV is attached to the wall can be seen only while on the bed. Therefore the in-room sofa serves little purpose. The real problem lies in the breakfast buffet and the staff more interested in conversing with each other than serving customers. Breakfast is supposed to go until 10am, but at 0915, the tops are lifted off the steamers and you can count on cold food and no one to make eggs or replace any supplies. The breakfast was so bad that we never ate elsewhere at the hotel. Mgmt should understand the relationship between their buffet and patronage of other hotel restaurants.// The management here literally snubbed their noses at us when confronted at check out. Management also declined to contact us about our problems as we requested in the customer satisfaction survey, and as such have lost customers for life. As for anyone else, for this price, you can do much better in TaiZhong.
- Official Description (provided by the hotel):
- Contemporary interior, natural wood and gold color schemes; tasteful furnishings; located in the heart of the city. ... more less
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- Also Known As:
- Taichung Tempus Hotel