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“Loved the Fullon Resort”

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Fullon Hotel Kending
Ranked #14 of 106 Hotels in Pingtung County
Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Loved the Fullon Resort”
Reviewed January 28, 2010

I stayed at the Fullon Resort with a friend for 5 nights in January 2010. I was very pleased with my experience - lovely hotel with outstanding ocean views. The room was large, comfortable and well appointed. The spa area is particularly exceptional. There is a very large two-level outdoor pool and a slightly warmer large indoor pool with water massage bays - so relaxing! The staff were exceedingly gracious and helpful.
This is also an excellent place for kids - lots of games, a water slide from upper pool to lower pool, even a "bounce off the wall" room for toddlers! And a fitness room for adults! The hotel is approx 3km from town, with free shuttle service from 7pm-10h30pm. At other times, the hotel shuttle bus will take a guest to town (or elsewhere) for approx. $3USD.Not to forget the breakfast buffet and the Arcadia restaurant - delicious.
The Fullon resort is excellent value for $. I would highly recommend.

  • Stayed January 2010, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank jdkCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 5, 2010

This was suppose to be a quick weekend trip with my wife and some friends from NY and Tokyo, however the nightmare started when we got to the Fullon Resort in Kending. There were total of 6 adults and 2 young children (age 2 & 3)

During check-in process, the receptionist accidentally reveal that the price of the room was suppose to be NTD$3,800 per room; but the price we were charged was $5,000 per room. Once we inquire with the hotel manager; he said the clerk had quoted the wrong price, the room was $3,800 during low season, and due to the fact that it was a long weekend, there was an additional charge of $1,500 and $600 more for ocean view. Based on the tone of the manager, I can tell he was trying to cover up the clerk's mistake by making up bunch of lies. We later asked a friend to call the hotel to make a reservation for the same night, the hotel quoted NTD$2,999 for the same room with an ocean view.

Once the elevator door opened to our room on the 5th floor, a heavy rush of smoke greeted us, there were five rooms with their doors open and patrons drinking, playing cards and smoking. (FYI, it is against the law to smoke indoors in Taiwan)

As the kids started coughing, I went to the hotel manager to complain about the condition, his words were "our policy is to enforce the law politely, our staff try to close the doors to smokers as they pass by". WELL, ITS NOT WORKING!! The law is the law, it does not matter if the patrons are from China, India or any other country, they need to follow the local law.

The manager of the hotel finally agreed to move us to another section of the hotel, however, after wasting 3 hours, the sun has set and high tide came in, neither adults nor kids got to enjoy the sun & the sand of Kending.

Here is my trip advise to all, stay away from this hotel, not only do they lie to their customer, but they are also slow to make things right, together making a horrible experience for International travelers!!

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
28 Thank NewYorkNYCTravelALOT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
366 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
Reviewed December 31, 2009

The Fullon isn't the biggest resort complex in the world, but that's probably a good thing. We stayed here between Christmas and New Year (out of season for Kenting, but still warm and sunny every day). There weren't many guests around, but the staff were still very friendly and motivated to help, and had a good standard of spoken English.
We took a room on the second floor, with a view of the ocean; the room was a fair size, with a balcony and a bathroom that looked to have been recently renovated. The glass box design may suit you, or may not; personally I'm not sure of the benefit of my partner being bale to watch me sitting on the lavatory, but that's just me. Otherwise, the room was pleasant, with a good bed and plenty of space.
The hotel has quite a few facilities; a bowling alley (not sure why that would make a difference to most people, but it's there), free internet, two swimming pools, extensive breakfast. It is a little bit away from the world - at least ten minutes walk from any other buildings, but in the summer I expect things would be a lot more awake.
Getting there and away is probably easiest if you arrange for a shuttle bus from the hotel (400 NTD, very reasonable) - they can get to Kaohsiung within two and a half hours, and drop you right at the high-speed rail station. We used our own initiative to get down there, and had a bus drop us off in central Hengchun, which is actually at least 20 minutes drive from the Fullon, and it's unlikely that you'll encounter a taxi driver there that would be able to read the address of the hotel in English, so make sure you either have it written down, have good Mandarin, or just get the hotel to come pick you up.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MrCushtie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fullon Hotel Kending

Property: Fullon Hotel Kending
Address: No.1000 Chuanfan Road, Hengchun Town, Pingtung County 946, Taiwan
Location: Taiwan > Pingtung County
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 106 Hotels in Pingtung County
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fullon Hotel Kending 3.5*
Number of rooms: 220
Official Description (provided by the hotel):
Fullon Resort Kending is located at the top of Dayuan Mountain in the Kending National Park, overlooking the expansive Bashi Channel and the Eluanbi Lighthouse, aka the Light of East Asia that has led tens of thousand ships safely back to home. In the vicinity of Chuanfan Rock Beach, the five-hectare Fullon Resort Kending has the most beautiful scenery in Kending. Have a BBQ party with grand sea view or savor the delicacies in the Four Seasons Restaurant, Arcadia Café, and Fortune Fuyuan. All the best natural and good-to-health ingredients are collected and made into creative delicious Chinese and western cuisines. Simple, trendy, exquisite, and Spanish-styled Fullon Resort Kending has 186 elegant and classy rooms of different types. The sunset on the golden beach accompanied by the blue waves create the best setting to bathe in the moonlight, observe the stars, admire the grand ocean, and find complete relief as you throw all the pressures and botherations behind. Well equipped with facilities such as an outdoor swimming pool, a children pool, indoor SPA, saunas, a children's playground, karaoke, fitness center, table tennis tables, billiards table, a bowling alley, and video game room, you can have a wonderful time with your kids and other family members. Fullon Resort Kending enables guests to release their fatigue and stress and allows them to stay away from the hustle and bustle of the city by immersing themselves in the wonderful Nature of Kending. Hotel provides the shuttle bus services. One is from 0900am to 1400pm departure from hotel to each Hot Spots. The others is from Zuoying Station to hotel and time table is 1000/1130 and 1300/14300. All shuttle bus services has book 3 days before guests arrivel. More details please contact with hotel. ... more   less 
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Also Known As:
Fullon Hotel Kending Taiwan/Pingtung County

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